Green Stuff World Reviews 

I recently got back into playing rather than just painting Warhammer 40K. Managed to build up two armies (Black Templars and Imperial Knights) in a short space of time. I needed a way of transporting the armies to and from games so ordered the large army transport bag. On its first outing (with my army of Knights inside) the shoulder strap failed sending the bag and contents crashing to the floor. Breaking all but one of the two Knights and 6 armigers. I contacted Greenstuff world) who sent out a replacement bag (and an apology for the damage caused). The replacement bag arrived and (I do try to learn from experience) I tested all the straps. The lightest pressure on the new bags shoulder strap and this too failed, fortunately before trusting it with any of my miniatures. I don’t know what’s going on with their quality control but be warned to check yours before use.

Toujours de très bon matériels, livraison rapide, et service support réactif et compréhensif.
Après plusieurs années d achat chez greenstuff, je suis toujours. Satisfait.
+++++++

Una compra muy rápida y una atención estupenda! Me sorprende la extensa gama de green stuff y sus precios. Ahora toca probar alguna de sus productos más exclusivos. Recomendable

Je commande pour le compte d'un club
Green Stuff World reste l'un de nos fournisseurs préférés pour :
Leur large choix de produits
La qualité de leurs produits
Leurs prix qui restent raisonnables
Je n'ai jamais constaté d'erreur ou bien de casse dans les colis
J'ai eu une seule fois un retard de livraison, mais il faut comprendre que nous sommes pas leurs seuls clients
Nous continuerons à l'avenir à nous servir chez ce fournisseur

Fell in love with the fluor paints some months ago. Did a order on monday, did something wrong with the payment. Instead off making a big deal out off it, someone from the costumer service apoliges for reacting to "late" to me. was just happy for the response and for the help, just shows human that you are and really want to help. And than the bits.... only can think about 1 song.

I wanne lay.... down ... in a bed off bits.

just love how you can make the standard in to something off your own. the random bits make all the Dnd come alive. from a cat laying in the tree, a potion in the hand off a skeleton to childrens toys that look like baby Yoda .

love it.. thanks Greenstuffworld

Grandes productos de modelismo, con una exensa variedad de opciones para el entusiasta o el profesional.

Sus producvtos me han permitido elaborar dioramas cargados de información y sus productos auxiliares como los rodillos texturizados o la blue stuff me han fascinado. Recomiendo ampliamente GSW.

Produit reçu avec un très beau packaging, qui sert très bien de rangement, premiere fois chez cette marque et d'une très grande qualité comparé à d'autre marque concurrente, elle possède un très bon rapport qualité prix, j'ai acheter le pack débutant et très honnêtement vous pouvez y aller les yeux fermés vos créations seront d'une super qualité.

Un grand merci à vous !

Very fast delivery of my order to Belgium. I ordered the texture Rollers "Dutch Bricks" and "Pavement" in the 1:35 scale.
tried them out on green Styrodur: great result. Very clear and neat imprint. This saves me hours of work.
Grrat stuff, I'm very pleased!!! Thank you!

Absolutely stellar customer service. Had a product that was damaged during shipping and they went out of their way to make it right for me. Beyond that they consistently have some of the most creative, unique, and exciting crafting supplies I've seen...and all at a very affordable price. Can't tell enough friends about how great they are and I'm definitely a customer for life now.

Après un certain nombre de commandes. Je ne peux que recommander ce commerçant. Articles de qualité. Les articles en stock le sont vraiment. C'est pas forcement les moins cher, mais le service est là. Et il y a pas mal de choix.
J'ai eu affaire au SAV. carton de ma commande arrivé éventré:la moitié des articles étaient manquant . Je leur ai écrit, et il m'ont immédiatement renvoyé les articles perdus (sans délai).
Je recommande Green Stuff World.

Azienda Spagnola specializzata in articoli per il modellismo a dir poco SUPER!!!
Assortimento di colori per tutti i gusti, attrezzi per il modellismo molto validi e prodotti veramente unici come lo SPIDER SERUM che con l'aerografo riproduce la tela dei ragni.
Un sito che cominci ad esplorarlo, trovi di tutto di più...
Spedizioni veloci e puntuali.
Il mio punto di riferimento SEMPRE!!!

Company sold me stuff then later turned out to be discontinued.

Company offered replacements, they want the customer to pay for it. So their mistake causes the customer to be disadvantaged.

Hice un pedido el día 1/12/2024 y me llegó el día 17/12/2024 después de varios intentos de entrega no efectuados por parte de Ctt-estrés (express). por lo tanto, el envío un desastre, pero la atención al cliente de Esther Morán y Tamara Pels, impecable. Las cinco estrellas son por y para ellas. Gracias.

Recibí el maletín con un defecto, pero con un simple correo, a los pocos días ya me habían enviado uno nuevo.
El trato, la rapidez y el servicio fueron excelentes.

Al final, con el otro maletín aunque defectuoso pude hacer un apaño, creo que el problema debio darse durante el transporte. En cualquier caso, en menos de una semana estaba todo resuelto.

Un diez en cuanto a trato y rapidez.

Hace años estaba bien. Ahora las pinturas están aguadisimas y las bandejas de movimiento no encajan con las peanas. No recomiendo comprarles nada.

Customer support is non-existing. I ordered a bunch of LED's for a diorama. The ones I needed the most where packaged in the wrong bag. So the color was wrong! No problem, just asked them for a fix, but they just don't respond. I think they filter E-mail with complains to the trashbin.

I give them 7 more days to respond, otherwise we do some more 1 star reviews!

Really great product range for any modeller out there! The product descriptions are useful and written from the perspective of experienced modellers and/or figurine-miniature painters and is immediately relatable if you are already familiar with modeling, miniature painting and miniature basing.

Delivery was held back a day due to missing item and when contacting customer support they reached out quickly and explained the issue, products arrived in perfect condition and are very high quality. 10/10 will be ordering from them again.

Ich habe Grasbüschel bei GSW bestellt. Laut Produktangaben sollten diese 12mm hoch sein. Ich wollte extra diese größe, da sie für größer skalierte Miniaturen gedacht waren. Von vier gelieferten Grasarten waren nur eine korrekt, die anderen waren ca. 3mm zu kurz - was im Modellbau schon ein deutlicher Unterschied ist und einem Viertel der eigentlichen Gesamtgröße entspricht.
Der Kundenservice konnte selbst nach mehrmaliger Anfrage nicht sagen ob es sich um ein generelles Problem oder einen Einzelfall handelte. Die Aussage war, dass, nach Rücksprache mit den Technikern, es noch nie Probleme mit dem Produkt gab - was auch immer die Aussage bedeuten soll.
Sie haben mir, nach einigem hin und her, letztendlich angeboten, die ungeöffneten Verpackungen zurückzunehmen - die Versandkosten sollte ich aber selbst tragen. Die Firma sitzt ungüstiger Weise auch noch in Spanien (wenn man innerhalb Europas bestellt), was bei der Bestellung auch nicht gleich ersichtich ist.
Ich rate von Käufen über die Seite ab. Die Abwicklung von Beschwerden und Rücknahmen aufgrund der fehlenden Qualitätssicherung im Haus geht hier deutlich zu Lasten der Kunden.

I have purchased four paint sets from GSW so far. The third contained one paint that was mixed way too thick. When I notifie GSW about it, they immediately apologized and offered me a new bottle of paint. As I live in a remote area and it was only one bottle, they asked if I was making another order. I was, so they made sure to package the new bottle of paint in that order. The new bottle arrived intact and was in line with my expectations.

I should note that I have made four orders so far and that each has arrived quickly and in good order. I have so far purchased a set of Chameleon, Chrome, Metallic Filter, and Fluor Paints and found them to be excellent. The paints themselves (with the warrantied exception) are consistent within each line, so once you figure out precisely how to handle each formulation you can use all the others in that line in the exact same fashion. I use my paint on tabletop minis. I love the colors, I love the finish, I love this paint.