Ordering was easy and the pillow arrived as stated. Easy to use and set up. It took a few nights to acclimate but once I started to use the pillow I instantly noticed less pain in my neck and my shoul... Toon meer
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The groove pillows arrived in boxes and were easily opened and expanded. They are excellent quality and have helped with getting my neck comfortable while in bed. I ordered three and gave one to my so... Toon meer
Bedrijf heeft geantwoord
I highly recommend the groove pillow. I was using a premium memory foam pillow but suffering with severe neck pain, which was triggering intense headaches and migraines. I honestly thought it was down... Toon meer
This pillow is amazing - severe neck pain & arm tingling have been resolved within 2 days, painkillers no longer required I tested this out by returning to my standard pillows for one night - the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Groove Pillows, we believe that a good night’s sleep is essential for both physical health and overall well-being. Our mission is to create pillows that genuinely support your neck and spine, reducing discomfort and improving sleep quality. Unlike traditional pillows, our designs are carefully crafted with ergonomics in mind, featuring a unique groove and raised sides to ensure the correct alignment whether you sleep on your back or side. Every Groove Pillow is made from high-quality materials that are both durable and comfortable. We understand that no two sleepers are the same, which is why our adjustable 2.0 version allows you to customise the height and firmness to perfectly suit your personal needs. The original Groove Pillow, with its thoughtfully designed groove, ensures your neck stays in a natural position throughout the night. We also prioritise our customers’ experience beyond the pillow itself. Our dedicated customer service team is always available to answer questions, provide guidance, and help you get the most from your pillow. Thousands of satisfied customers have shared how Groove Pillows have alleviated neck pain, improved posture, and helped them wake up feeling refreshed. At Groove Pillows, we don’t just sell a product—we provide a solution that supports healthier sleep and a better life. Every pillow comes with a 100-day trial, giving you plenty of time to adjust and experience the benefits yourself.
Contactgegevens
Verenigde Staten
- support@groovepillows.com
- www.groovepillows.com
4,6
Uitstekend
198 reviews
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Very good delivery .my neck pain is a…
Very good delivery .my neck pain is a bit better and it is very comfy to sleep on .I would deffinately recommend
1 november 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Sharan,
Thank you for your positive feedback. We're pleased to hear that the delivery was satisfactory, and you're experiencing relief from your neck pain with the Groove Pillow. Your recommendation is greatly appreciated.
If there's anything more we can do for you or if you have additional feedback to share, please feel free to reach out. We're here to ensure your continued comfort and satisfaction.
Best regards,
Groove Pillows Team
Best Sleep Ever!
Best Sleep Ever!
I’ve been using this for around 3 months now and have slept better than I have in a very long time! The adjustable sections in the pillow allow you to find just the right level of of support for yourself. I’ve slept like a baby ever since I stayed using it! No more headaches or neck pain in the morning! Fantastic!
3 augustus 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Lee,
We're thrilled to hear that you've been experiencing the best sleep ever with the Groove Pillow. It's fantastic that the adjustable sections have allowed you to find the perfect level of support, leading to a restful night's sleep. We're delighted that you no longer wake up with headaches or neck pain.
Your satisfaction is our priority, and we're here to ensure that you continue to enjoy the fantastic benefits of our pillow. If there's anything more we can do for you or if you have additional feedback to share, please feel free to reach out.
Best regards,
Groove Pillows Team
I believed the hype (obviously)… most…
I believed the hype (obviously)… most uncomfortable pillow I have tried.. bought 2 to add insult to injury…
Trying to organise a return .. near on impossible.. need to spk to a human…when I phoned the number given ..a robot kept saying they were busy call back in 30 minutes…
Which I did like a fool!!!!
Want my money back .. ASAP ..
11 november 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Jane,
We apologize for any disappointment you've experienced with our product, and we appreciate your feedback. It's disheartening to hear that the pillow did not meet your expectations, and we understand the frustration you're facing in trying to organize a return.
To expedite the return process and ensure a smooth resolution, we recommend reaching out directly to our customer service team at support@groovepillows.co.uk. Our dedicated team is ready to assist you in arranging the return and addressing any concerns you may have.
We value your satisfaction, and we want to make things right for you. Thank you for your patience and for choosing Groove Pillows. We look forward to assisting you promptly.
Best regards,
Dusan
Customer Service Manager
Groove Pillows
Misleading
Unfortunately, I do not find that it helps my neck pain and find it very difficult to sleep on. I am a side sleeper and turn often in the night. I find the pillow extremely uncomfortable and it disturbs my sleep even more by waking me up in the night as I turn. I am finding myself looking for the correct ’nook’ where I need to place my shoulder and head - this is not something which comes naturally given the side sleeping ’nooks’ are placed right at the far ends of the pillow, whilst I am used to just turning my head wherever it is placed on a standard pillow. I am waking up with an even stiffer neck than what I went to bed with.
I was really hoping this pillow would resolve my issue and allow me to sleep through the night, however, it seems to be causing more stress and discomfort.
Please also be aware, the website doesn't tell you - that if you need to return the pillow, you will have to pay postage yourself. This can be rather costly when you have to pay for postage to receive the product and then to return it!
11 november 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Akira,
We sincerely appreciate you sharing your experience with our Groove Pillow, and we're genuinely sorry to hear that it has not provided the relief and comfort we strive to offer. Your feedback is crucial to us, as it helps us understand the diverse experiences our customers may have.
It's disheartening to learn that the pillow has not met your expectations, particularly as a side sleeper. We understand that each individual has unique preferences and requirements when it comes to sleep, and the adjustment to a new pillow can indeed take some time. The design with raised sides is intended to support side sleepers by providing a comfortable space for the shoulder and head, promoting spinal alignment.
The 'nooks' on the sides of the pillow are strategically placed to provide additional support and alignment for side sleepers. When sleeping on your side, these raised edges create a supportive pocket for your shoulder and head, promoting proper spinal alignment. This design aims to reduce strain on your neck and shoulders, ultimately contributing to a more comfortable and restful sleep.
We understand that adapting to a new pillow can be a process, and it's not uncommon to experience an adjustment period. It might be helpful to experiment with different sleeping positions, allowing your body to gradually acclimate to the unique features of the Groove Pillow.
Thank you for your patience and understanding as you explore the potential benefits of the Groove Pillow.
Best regards,
Groove Pillows Team
Really seems to work.
Has definitely improved my sleep after a neck injury
28 oktober 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Kw,
We're delighted to hear that the Groove Pillow has made a positive impact on your sleep, especially after experiencing a neck injury. Your comfort and well-being are of utmost importance to us, and we appreciate your trust in our product.
If you ever have further questions or if there's anything else we can assist you with, please feel free to reach out to us at support@groovepillows.co.uk. We're here to ensure you continue to enjoy restful nights with the Groove Pillow.
Wishing you continued comfort and better sleep,
Groove Pillows Team
Best pillows out there 100%+ recommend.
1 november 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Raymond,
We are thrilled to receive such a positive recommendation! It's fantastic to hear that you find our Groove Pillows to be the best out there. Your satisfaction is our priority, and we're honored to contribute to your comfort.
Should you ever have any questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your trust in our products.
Wishing you many more restful nights with your Groove Pillows!
Best regards,
Groove Pillows Team
Best pillow on the market.
If you find you’re not sleeping well or wake with heads or sift neck I highly recommend Groove Pillow and pillow cases. I found ordinary pillows failed to support me and having hot flushes at night I ruined lots of pillows, cheap and very expensive ones.
I’ve had my Groove pillow for about six months now and it’s still as good as new. No more waking to turn over the flat pillow. No headaches, stiff neck on waking. I take my groove pillow when sleeping away from home.
Give it a go, I don’t think you’ll be disappointed.
9 november 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Zena,
Thank you for sharing your positive experience with the Groove Pillow! We're delighted to hear that it has been the best solution for your sleep, especially in addressing issues like headaches and a stiff neck.
It's fantastic to know that the Groove Pillow has stood the test of time, maintaining its support and comfort for six months and counting. We appreciate your trust in our product, and we're thrilled to have made a positive impact on your sleep quality.
Should you ever have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Wishing you continued restful nights with your Groove Pillow!
Best regards,
Groove Pillows Team
Groove pillows do not trust the hype on these
Groove pillows-do not trust all the hype on these. The people are nice but the product claims are not accurate. They are not suitable for a wide range of people as advertised. The pillow maybe ok for someone with a large frame but otherwise it’s too high and puts you in incorrect spinal alignment, it actually caused me a lot of neck pain as the tops of my shoulders were not on the mattress and my neck was in an unnatural position. Despite this the company charged for delivery and to return.
9 november 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Sue,
We appreciate you taking the time to share your feedback with us regarding the Groove Pillow. We're sorry to hear that the pillow didn't meet your expectations initially, causing discomfort and neck pain.
It's important to note that adjusting to a new pillow can take some time, and individual experiences may vary. While the Groove Pillow is designed to offer support and promote proper spinal alignment for a broad range of users, we understand that each person's comfort preferences are unique.
To better understand your sleeping habits and provide personalized suggestions, could you please share whether you predominantly sleep on your side or back?
We want to ensure that you have the best possible experience with our products. If you haven't already, we recommend giving the pillow some more time to see if your body adjusts to its design. Many customers initially find it different from traditional pillows but experience improved sleep after an adjustment period.
If you have any further concerns or if there's anything specific you'd like assistance with, please reach out to our customer support team at support@groovepillows.co.uk. We're here to help and ensure you find the right solution for your comfort.
Thank you for giving Groove Pillows a try, and we hope to have the opportunity to enhance your sleep experience.
Best regards,
Groove Pillows Team
These pillows are amazing …
These pillows are amazing they do just what they claim, relieve neck pain, we are both sleeping better & pain-free so pleased we bought them.
9 november 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear June,
Thank you for sharing your positive experience with the Groove Pillows. We're thrilled to hear that the pillows have delivered on their promise to relieve neck pain, and that both you and your partner are now enjoying better, pain-free sleep.
Wishing you continued comfort and restful nights with your Groove Pillows!
Best regards,
Groove Pillows Team
Wow - unbelievable results👍
Wow - what can I say😳After years of neck problems and having to take sleeping tablets to get a good nights sleep this pillow is fantastic.
I haven’t slept so well for years - so glad I found this.
9 november 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Thompson,
We're genuinely thrilled to hear about the unbelievable results you've experienced with the Groove Pillow! It's heartening to know that after years of dealing with neck problems and sleep challenges, our pillow has made a significant positive impact on your sleep quality.
Your satisfaction and improved sleep are our greatest rewards. If you ever have further feedback to share or if there's anything you need assistance with, please don't hesitate to reach out.
Wishing you continued restful nights and ongoing relief with your Groove Pillow!
Best regards,
Groove Pillows Team
Amazing!
I purchased this pillow as I was really struggling with neck and upper back pain. The original brand pillow I looked at were around the £100 mark and I just couldn’t justify spending that amount of money with no guarantee it would help. I found the Groove pillow by reading ‘The Independent’ article on neck pain where a pillow test was carried out. This one got the best results so thought I’d give it a go.
I actually purchased two pillows as it was a great deal with free delivery. They were delivered within 3 days with great communication via email.
The pillow was put to instant use and I can honestly say I noticed a huge difference instantly. My neck pain, back pain, headache, trapped nerves all gone literally overnight! I couldn’t believe it. My daughter also suffers with back pain (mainly due to being tall with weak core muscles) so I gave her the other pillow, again she noticed an instant difference. She even told her sports masseuse who was very impressed and has gone and bought some too.
If you are thinking about it, buy them, you won’t be disappointed I promise! I even took mine on holiday with me as I didn’t want to jeopardise the improvement!
26 oktober 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Charlotte,
Thank you for taking the time to share your experience with the Groove Pillow! We're thrilled to hear about the positive impact it has had on both you and your daughter.
It's wonderful to know that the Groove Pillow delivered the relief you were seeking for your neck and upper back pain. We understand the importance of finding a solution that not only works but is also affordable. We appreciate your trust in our product, especially given the plethora of options on the market.
The fact that your neck pain, back pain, headache, and trapped nerves subsided overnight is truly remarkable! We designed the Groove Pillow with a focus on providing comprehensive support and comfort, and it's incredibly rewarding to hear firsthand accounts of its effectiveness.
It's fantastic that your daughter also experienced positive results and shared the news with her sports masseuse. We aim to make a difference in people's lives, and stories like yours motivate us to continue our commitment to providing quality sleep solutions.
Taking the Groove Pillow on holiday is a fantastic idea to maintain the improvements you've experienced. We're delighted to have played a role in enhancing your sleep quality.
Wishing you continued pain-free and restful nights!
Warm regards,
Groove Pillows Team
Excellent service and an excellent…
Excellent service and an excellent product.
7 november 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Kevin,
Thank you for your kind words! We're delighted to hear that you had an excellent experience with both our service and our product.
Providing top-notch service and offering high-quality products are at the core of our commitment to our customers. If there's anything specific you loved about the product or any aspect of our service that stood out to you, we'd love to hear more.
Your satisfaction is our priority, and we're here to assist you with any further questions or concerns. Feel free to reach out to us at support@groovepillows.co.uk.
Wishing you many more excellent nights of rest with your Groove Pillow!
Warm regards,
Groove Pillows Team
These pillows really work
These pillows really work! They take awhile to adjust to, but I'm really glad I persevered. My neck pain is so much better and some days I'm pain free.
They are great for side sleepers or if you prefer to sleep on your back that's fine as well.
Excellent customer service and great communication throughout the shipping process. You can use your own pillow cases, but they do come up slightly large. I've just ordered a pillowcase from Groove as they're designed to fit the pillows shape. Would highly recommend.
18 oktober 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Jan,
Thank you for taking the time to share your experience with our Groove Pillows! We're thrilled to hear that the pillows have made a positive impact on your sleep and neck pain.
It's fantastic to know that you persevered through the adjustment period and are now enjoying the benefits. We appreciate your recommendation and are pleased that you found our customer service and communication up to your satisfaction.
Wishing you continued pain-free and restful nights with your Groove Pillow!
Warm regards,
Groove Pillows Team
Great product
Great experience no problems everything went smoothly
2 november 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Mrs. Anderson,
Thank you for your kind words! We're delighted to hear that your experience with our Groove Pillows was smooth and hassle-free. Your satisfaction is our priority, and we're here to provide you with continued support.
If you ever have questions, feedback, or need assistance, please feel free to reach out to us. We appreciate your trust in our product and wish you many more restful nights with your Groove Pillow!
Best regards,
Groove Pillows Team
Customer service amazing
Customer service amazing. Top notch company
2 november 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Margaret,
Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service is a top priority for us, and we appreciate your recognition.
If you ever have more questions, need assistance, or want to share your thoughts, feel free to reach out. We're here to ensure your satisfaction and continued enjoyment of our products.
Wishing you many nights of restful and comfortable sleep with your Groove Pillow!
Best regards,
Groove Pillows Team
Worth trying
Quick delivery & getting used to the pillows which do need a bit of thought about how you’re going to sleep/position your head but do seem to have relieved neck pain a little
12 oktober 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Hello!
Thank you for sharing your experience with the Groove Pillow. We're pleased to hear that you found our pillows worth trying and that they've provided some relief for your neck pain.
We understand that adjusting to a new pillow may take some time, and we're glad to have you on this journey with us. In each box, we provide a guide on where to position your head for optimal support. We hope this helps you find the most comfortable and beneficial sleeping position.
If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your satisfaction and improved sleep experience.
Wishing you continued comfort and restful nights with your Groove Pillow!
Best regards,
Groove Pillows Team
This pillow is amazing
This pillow is amazing - severe neck pain & arm tingling have been resolved within 2 days, painkillers no longer required
I tested this out by returning to my standard pillows for one night - the pain returned
Have been using it for 3 weeks now and can honestly say it’s one of the best purchases I’ve ever made, I would recommend it to anyone!
My pain is due to musculoskeletal changes from menopause - ladies don’t suffer, this really does help
30 oktober 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Sue,
We're delighted to hear about the relief you've experienced with our Groove Pillow. It's truly satisfying to know that it has significantly helped in alleviating your severe neck pain and arm tingling, providing you comfort and a break from relying on painkillers.
Your detailed feedback is invaluable and will surely help many others who might be experiencing similar issues, especially due to musculoskeletal changes. Thank you for sharing your experience and recommendation!
If you have any questions or need further assistance, feel free to contact us. We're here to support you in any way we can.
Wishing you continued comfort and pain-free nights with your Groove Pillow!
Warm regards,
Groove Pillows Team
Delivery was prompt instructions on how…
Delivery was prompt instructions on how to use the pillows was helpful and they really work we sleep like logs!
9 oktober 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Tristram,
Thank you for sharing your experience with us! We're delighted to know that the prompt delivery and helpful instructions have contributed to your positive experience with our Groove Pillows. It's fantastic to hear that they've made a noticeable difference in the quality of your sleep, allowing you to rest comfortably.
Should you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our products.
Wishing you many more nights of restful and peaceful sleep with your Groove Pillows!
Warm regards,
Groove Pillows Team
Excellent value pillow enabling neck…
Excellent value pillow enabling neck and spine alignment during rest and sleep. Works for me as a back and side sleeper . Very comfortable and prevents me getting and waking with bilateral numb arms .
Totally recommend . This review is after 6 weeks use and the 90 day returns policy was really attractive if the pillow was unsuccessful. Thank you 🙏
29 oktober 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Gillian,
Thank you for sharing your experience with our Groove Pillow. We're thrilled to learn that it has provided significant support, aiding in neck and spine alignment during your sleep. It's fantastic to hear that it has brought comfort, especially for a combination of back and side sleeping, and notably helped in preventing numbness in your arms.
We're delighted that you found our 90-day return policy reassuring, offering you the flexibility to ensure your complete satisfaction with the product.
Should you have any further queries or need any assistance, please feel free to reach out. We're here to support your journey towards better sleep and comfort.
Wishing you continued restful and comfortable nights with your Groove Pillow!
Best regards,
Groove Pillows Team
Product did what it said at an…
Product did what it said at an affordable price.
20 oktober 2023
Review zonder uitnodiging
Antwoord van Groove Pillows
Dear Customer,
Thank you for sharing your positive experience with our Groove Pillow. We're delighted to hear that it fulfilled its promise of providing comfort and support at an affordable price for you.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our products.
Best regards,
Groove Pillows Team
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