Habitat Reviews 

Amazing stylish design and really good solid quality parts and structure. I love the caps to prevent the screws from rusting! The delivery was a breeze and it was really easy to assemble.

The curtains arrived with corroded metal rings and I had to return it straight away. I have given 2 stars because, even though I was disappointed with the product, the returns service was pretty straight forward.

Loved the sofa, timely delivery, great customer service

Great stools , great value really pleased plan to buy two more

Excellent service. I ordered a product. I received the date and time it would be delivered. It arrived exactly on time. The delivery men were extremely helpful and very polite. I love the Chesterfield Chair. It’s comfortable and very good looking in my new home. I purchased my last sofas from Habitat which I have had for ten years. They look as good as new and do not have a mark on them. My Grandaughter has them now in her new home and they look beautiful. All in all I have a beautiful new sofa, delivered on time all with a great service. Thanks Habitat.

Fast and friendly.
Really happy with the sofa, especially for the price.
Was hoping it might fit two children on the sofa bed aspect of it, but it only fits one as a single bed.

Good communication from Habitat/Argos regarding delivery of my sofa bed. It arrived on time and the delivery man was very polite. My only issue is that he said he wasn’t allowed to take the sofa bed upstairs and so he left it in my hallway. Impossible for me to lift alone and so I had to call a friend for help. Apart from that, all good, and really happy with my purchase.

Ordered easily & delivered on time & really pleased with the garden chairs & table.

Lost half my order and terrible customer service. When I rang, they didnt make much sense, sticking to an irrelevant script, when trying to find my lost item at the depot they couldnt get through as the telephone number was incorrect and the first person just cut me off because they didnt know how to handle anything. Second person slightly better but said I had to have the correct items I had received collected they couldnt reorder the whole order as it was out of stock so I would have to keep ringing back every few days! It wasnt out of stock I managed to order it online again fine at my own expense. I am now awaiting a (slow) refund that doesnt include delivery even though the multitude of errors were theirs.

Delivery time was specified the day before and arrived within the window. Helpful driver

The product (a cushion) was fine as described and expected, I’m giving 3 stars as it was the packaging it was packed in a clear bag which was not sealed it was completely open . I understand about cutting down on packaging but I would have preferred a paper bag that was sealed . The cushion was fine but that was more luck than anything .

Great service

Easy shopping, great quality, great price, can collect via our local supermarket.

Ordered a Margo Selby bobbin floor lamp over 10 days ago and it should have been delivered Monday,then Tuesday and we are now Saturday and still no lamp. Where is it please?

Good quality, attractive garden bench. Delivered quickly by two very helpful chappies who placed it exactly where I wanted it. Above and beyond which makes a change these days.

I made some purchases during the clearance sale and was initially a little sceptical because of the low prices. However, I was not disappointed at all. The quality was excellent, and everything exceeded my expectations. Great value for money.

I ordered 1 table and two chairs. I was delivered 2 tables and told chairs out of stock.
sent back will not order from you again.

Have bought this product before. It has the depth I need. Hasn't shrunk as some other fitted sheets I have bought. Competitive price.

Poor quality goods nowadays, especially since Argos took over.

The gas strut on my ergonomic desk chair failed after just 3 years, rendering a £200 chair completely unusable. The fact that Habitat only offers a 1-year warranty on a desk chair suggests they have very little confidence in the quality or longevity of their own products.

When I contacted customer service, I was simply told that I would need to obtain and pay for an independent inspection report before they would consider my claim. No practical assistance or goodwill was offered.

Under the Consumer Rights Act 2015, products are expected to be of satisfactory quality and last a reasonable length of time. I don't believe a £200 ergonomic chair becoming unusable after only 3 years meets that standard.

I've been shopping with Habitat for around 25 years, but after this experience I'll be looking elsewhere for my furniture in future.