Awful experience. Sent a clearly used and returned item as though it was new, complete with damage and footprint. Cannot complain except by post, according to call centre. Archaic. Se... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Easy to order. Quick delivery and good communication about delivery time. Easy (ish) to assemble though Inserting back is at least a two handed job - actually involved three of us. Looks good, touch... Toon meer
Bedrijf heeft geantwoord
I have recently bought new towels and bedding The prices were very reasonable and the quality exceptional! Now my go to retailer for household purchases. Forgot to mention the website is very clunk... Toon meer
Bedrijf heeft geantwoord
Easy to order, with free delivery, selected date and cheery delivery driver. The single bed chair is just lovely. Well made with thoughtful design features that make it unbelievable value for money.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Habitat
Geschreven door het bedrijf
Since 1964, Habitat UK has created furniture, homeware, interiors accessories and lighting that is innovative, enduring and liveable.
From seasonal collections to style classics, almost everything found at Habitat is designed by Habitat – and it can all be seen and shopped at habitat.co.uk.
Check out our
Furniture, Sofas & Armchairs and Home Furnishings ranges.
Visit Habitat
Habitat UK
Geschreven door het bedrijf
- We're listening
- We’re keen to hear about how you found shopping with habitat.co.uk and let us know how we did. Good or bad, we’re listening.
Contactgegevens
33 Holborn, EC1N 2HT, London, Verenigd Koninkrijk
- 020 7695 6000
- customerservices@habitat.co.uk
- www.habitat.co.uk
4,3
Uitstekend
45K reviews
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Antwoord van Habitat
Hi Stephanie,
I am so happy to hear you appreciate the quality and pricing of our products. Thank you for your wonderful feedback!
Thank you for your Wonderful 5-star review.
Thanks,
Souvik
Antwoord van Habitat
Hi there,
I am so happy to hear you enjoyed our products, quality, prices, and quick delivery! Thank you for your wonderful feedback.
Thank you for your Wonderful 5-star review.
Thanks,
Souvik
Antwoord van Habitat
Hi Debbie,
I am so happy to hear you enjoyed our product and found the price to be great! We appreciate your kind words.
Thank you for your Brilliant 5-star review.
Thanks,
Souvik
New conservatory furniture
Having had my conservatory recently replaced and now much more useable, time for some new furniture - I looked at a lot of different places that had similar style / size as this, and habitats fitted the best for quality, price and the right size. All delivered on the day requested and within the 2hr window advised on the day before delivery - Delivery guys carried right round to my garden, ready for me to unpack / build and into the conservatory - And it looks great.
2 augustus 2026
Antwoord van Habitat
Hi there,
I am so pleased to hear that our furniture was the perfect fit for your newly replaced conservatory, both in terms of quality and size. It's wonderful to know that our delivery service met your expectations, bringing the items right to your garden. We appreciate you sharing your positive experience with us!
Thank you for your Brilliant 5-star review.
Thanks,
Souvik
Antwoord van Habitat
Hi Lyndsay,
I am so happy to hear that you had a great experience with our product and service. We appreciate your kind words!
Thank you for your Brilliant 5-star review.
Thanks,
Souvik
Antwoord van Habitat
Hi there,
I am so pleased to hear that you found our pricing great and that your delivery arrived on time. We truly appreciate your positive feedback!
Thank you for your Brilliant 5-star review.
Thanks,
Souvik
Amazing stylish design, great quality
Amazing stylish design and really good solid quality parts and structure. I love the caps to prevent the screws from rusting! The delivery was a breeze and it was really easy to assemble.
31 juli 2026
Antwoord van Habitat
Hi Gemma,
I am so happy to hear you love the stylish design and solid quality of our product, especially the thoughtful caps to prevent rust! We're also glad the delivery and assembly were a breeze. Thank you for your wonderful feedback!
Thank you for you Fantastic 5-star review.
Thanks,
Souvik
The curtains arrived with corroded…
The curtains arrived with corroded metal rings and I had to return it straight away. I have given 2 stars because, even though I was disappointed with the product, the returns service was pretty straight forward.
31 juli 2026
Antwoord van Habitat
Hi Amanda,
I am genuinely sorry to hear that the curtains arrived with corroded metal rings. We understand your disappointment with the product's condition. We appreciate you acknowledging our straightforward returns service, and we are actively reviewing our quality control to prevent similar issues.
Thanks,
Souvik
Antwoord van Habitat
Hi Victoria,
I am absolutely delighted to hear how much you love your new sofa! It's wonderful to know that our delivery was timely and that you had a great experience with our customer service team. Your positive feedback truly means a lot to us!
Thank you for your Brilliant 5-star review.
Thanks,
Souvik
Never received the goods
Never received the goods.
Update after two weeks of waiting - Argos now cancelled my order due to 'fluctuating stock levels'... after I have been told twice by two different customer service advisors, that my order was already loaded onto a van to be delivered..
They have been misleading me for as long as they could, to make me wait for something they clearly never had in stock.
Didn't shop at Argos for ages, wont shop again anytime soon..
31 juli 2026
Antwoord van Habitat
Hi Kristina,
I am very sorry to hear that your goods were not received. We are looking into this delivery issue immediately to understand what happened.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Souvik
Antwoord van Habitat
Hi Cooper,
I am so pleased to hear you love the stools and find them to be great value! We appreciate your kind words.
Thank you for your Brilliant 5-star review.
Thanks,
Souvik
Fast and friendly.
Fast and friendly.
Really happy with the sofa, especially for the price.
Was hoping it might fit two children on the sofa bed aspect of it, but it only fits one as a single bed.
30 juli 2026
Antwoord van Habitat
Hi Sophie,
I am so happy to hear you're pleased with your sofa and our service! We appreciate your feedback regarding the sofa bed's sizing; we will certainly take this into consideration.
Thank you for your Fantastic 5-star review.
Thanks,
Souvik
Good communication from Habitat/Argos…
Good communication from Habitat/Argos regarding delivery of my sofa bed. It arrived on time and the delivery man was very polite. My only issue is that he said he wasn’t allowed to take the sofa bed upstairs and so he left it in my hallway. Impossible for me to lift alone and so I had to call a friend for help. Apart from that, all good, and really happy with my purchase.
29 juli 2026
Antwoord van Habitat
Hi Gee,
I am glad to hear you're happy with your sofa bed and our communication regarding delivery. We understand your frustration about the delivery team not being able to bring the item upstairs. We are reviewing our delivery policies to better assist customers with such situations in the future. Thank you for your valuable feedback.
Thanks,
Souvik
Ordered easily & delivered on time &…
Ordered easily & delivered on time & really pleased with the garden chairs & table.
28 juli 2026
Antwoord van Habitat
Hello Valerie,
I am so glad to hear that your ordering process was easy and that your delivery was on time! It's wonderful to know you're pleased with your new garden chairs and table.
Best wishes,
-Rahul
Lost half my order, terrible service
Lost half my order and terrible customer service. When I rang, they didnt make much sense, sticking to an irrelevant script, when trying to find my lost item at the depot they couldnt get through as the telephone number was incorrect and the first person just cut me off because they didnt know how to handle anything. Second person slightly better but said I had to have the correct items I had received collected they couldnt reorder the whole order as it was out of stock so I would have to keep ringing back every few days! It wasnt out of stock I managed to order it online again fine at my own expense. I am now awaiting a (slow) refund that doesnt include delivery even though the multitude of errors were theirs.
24 juli 2026
Antwoord van Habitat
Hi Melanie,
I am very concerned to learn about the significant difficulties you encountered with your recent order and the subsequent customer service interactions. It is clear that we fell short of expectations, and we sincerely appreciate you bringing these issues to our attention. We are actively reviewing the details of your experience, including the missing items, the challenges you faced with our support team, and the refund process, to understand where our systems and training need immediate improvement. We are committed to ensuring that such an experience is not repeated for any of our customers.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Souvik
Delivered on time
Delivery time was specified the day before and arrived within the window. Helpful driver
27 juli 2026
Antwoord van Habitat
Hello Jill,
I am so glad to hear your delivery arrived on time and that our driver was helpful! I appreciate your positive feedback.
Best wishes,
-Rahul
The product (a cushion) was fine as…
The product (a cushion) was fine as described and expected, I’m giving 3 stars as it was the packaging it was packed in a clear bag which was not sealed it was completely open . I understand about cutting down on packaging but I would have preferred a paper bag that was sealed . The cushion was fine but that was more luck than anything .
27 juli 2026
Antwoord van Habitat
Hi Louisa,
Thank you for your feedback regarding the packaging of your cushion. We sincerely apologize that the clear bag was not sealed and understand your preference for more secure packaging. We're glad to hear the cushion itself was fine.
Thanks,
Souvik
Antwoord van Habitat
Hi Lesley,
Thank you! We're glad you had a great experience!
Thank you for your Amazing 5-star review.
Thanks,
Souvik
Easy shopping
Easy shopping, great quality, great price, can collect via our local supermarket.
26 juli 2026
Antwoord van Habitat
Hello Lin,
I am delighted to hear that you had such an easy shopping experience and that you're pleased with both the quality and price of your purchase. It's also great that our supermarket collection option was convenient for you!
Best wishes,
-Rahul
Ordered a Margo Selby bobbin floor lamp…
Ordered a Margo Selby bobbin floor lamp over 10 days ago and it should have been delivered Monday,then Tuesday and we are now Saturday and still no lamp. Where is it please?
25 juli 2026
Antwoord van Habitat
Hi there,
I sincerely apologize for the significant delay with your Margo Selby bobbin floor lamp. We understand your frustration with the missed delivery dates and the lamp's absence. We are actively investigating this matter to locate your order and provide an update.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Souvik
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