After buying a second hand van with a handler protect warranty it quickly needed repair. At first I thought it was going to be a headache to sort out. I'm very pleased too say that I was completely wr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
After having a nightmare with the seller of my car , I called Handler Protect and after an initial anxious call from myself they have been amazing . Jimmy listened was very sympathetic and supportive.... Toon meer
Bedrijf heeft geantwoord
When I bought my Hyundai i30, it came covered with Handler Protect, and I honestly didn’t expect much at first. But the experience has been excellent. When I needed to make a claim, it was approv... Toon meer
Bedrijf heeft geantwoord
Give a ridiculously short 30 day period from initiation of claim to have the job completed. Factoring photographs, requested mechanic reports, ordering parts and fitting means this is unlikely to be a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Händler Protect is the only true “Exclusive” Dealer Repair Plan provider in the UK.
Contactgegevens
PO Box 1631, GU22 2XL, Woking, Verenigd Koninkrijk
- 0800 088 7889
- feedback@handlerprotect.com
- www.handlerprotect.com
4,2
Goed
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Handler Protect and Team
Reece and the team have been reliable, responsive, and easy to deal with throughout. Communication has been clear, claims have been handled efficiently, and they’ve been supportive when needed without unnecessary back-and-forth. As a dealer, having that level of consistency makes a real difference. Would recommend to anyone looking for a straightforward and dependable warranty provider.
8 april 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Sulaiman Nab,
Thank you for taking the time to share your experience. We’re delighted to hear that Reece and the team have been reliable, responsive and easy to deal with. It’s great to know the consistency and support has made a positive difference from a dealer perspective.
We’ll be sure to pass your kind comments on to Reece and the wider team. We really appreciate your recommendation.
Best regards,
Händler Protect
Excellent customer service with Sean
I was some had some issues with a vehicle I recently bought with this warranty. I got in contact with Sean and he went above and beyond to make sure I got the best possible outcome, he helped me through the entire process.
Very thankful for the team at Handler, especially Sean.
7 april 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Haider,
Thank you for taking the time to share your feedback. We’re delighted to hear that Sean was able to support you throughout the process and help you achieve a positive outcome.
We’ll be sure to pass your kind comments on to him and the team.
Best regards,
Händler Protect
Best In the Game
If I could give 10 starts I give 15 stars
We’ve been working with Handler Protect (Sean) for a while now as a dealer, and honestly they’ve been best in the game
From our experience, the whole process is smooth—from setting up policies to handling claims. What really stands out is their efficiency and support. A special mention to Sean, who has been incredibly helpful—always responsive, professional, and easy to deal with whenever we’ve needed assistance.
Our customers have also had positive experiences, which is the most important thing for us. Claims have been handled fairly and
quickly, giving buyers real peace of mind after purchase.
In a market where warranty companies can be hit or miss, Handler Protect have proven to be reliable and consistent. They’ve become a key part of how we add value to our vehicles and build trust with customers.
Highly recommended from a dealer perspective.
7 april 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Raul Nicola,
Thank you for taking the time to share your experience. We’re delighted to hear that you’ve had such a positive experience working with us and that the process has been smooth for you and your customers.
It’s great to hear your feedback from a dealer perspective, and we’re especially pleased that Sean has been helpful, responsive and easy to deal with. We’ll be sure to pass your kind comments on to him and the wider team.
We really appreciate your continued support.
Best regards,
Händler Protect
Really great warranty provider /partner…
Really great warranty provider /partner to deal with. Good range of cover and are always very helpful and accommodating.
Our dedicated account manager is always available and goes above and beyond. Would recommend.
2 april 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Newtons of Ashley,
Thank you for taking the time to share your feedback. We’re delighted to hear that you’ve had a positive experience working with us and that your account manager has been helpful and supportive.
We really appreciate your recommendation and your kind comments.
Best regards,
Händler Protect
Outstanding Customer Service and Professional Care!
I recently experienced an issue with the water pump on my vehicle (SH68MTE).
I reached out to Händler Protect to submit a repair request and after providing the necessary documentation, the claim was fully approved and handled with the highest level of professionalism.
It’s rare to find a team so committed to customer satisfaction after the initial sale.
A special thanks to Cian for taking such swift and positive action to ensure the repair was approved without any hassle.
I highly recommend their services to anyone looking for a reliable and supportive car-buying experience!"
2 april 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Hitesh Agrawal,
Thank you for taking the time to share your experience. We’re delighted to hear that your repair request was handled smoothly and that Cian was able to assist you quickly. It’s great to know the process was straightforward and professionally managed.
We’ll be sure to pass your kind comments on to Cian and the repairs team. We really appreciate your recommendation.
Best regards,
Händler Protect
Super duper highly recommended!
I had a great experience with Jimmy at the Handler warranty company. He truly went above and beyond to make sure my claim went through smoothly. He kept me updated every step of the way, explained everything clearly, and made what could have been a stressful situation so much easier. His professionalism and dedication really stood out — I’m very grateful for his help and wouldn’t hesitate to recommend Handler and especially Jimmy .
1 april 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Susannah,
Thank you for taking the time to share your experience. We’re delighted to hear that Jimmy was able to support you throughout the process and keep everything clear and straightforward. It’s great to know his professionalism made a positive difference.
We’ll be sure to pass your kind comments on to him and the team.
Best regards,
Händler Protect
Conor is an amazing contact always…
Conor is an amazing contact always happy to help with any situation .
Its a pleasure to deal with him and the team
All the best
Jonathan
1 april 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Jonathan Gold,
Thank you for taking the time to share your feedback, Jonathan. We’re delighted to hear that Conor has been so helpful and that you’ve had a positive experience dealing with him and the team.
We’ll be sure to pass your kind comments on.
Best regards,
Händler Protect
Very quick and easy process from start…
Very quick and easy process from start to finish. Submitted my reimbursement form and within the next day had Cian call to confirm that my repairs will be covered and sorted by Handler😊 Highly recommend!
1 april 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Deana,
Thank you for taking the time to share your experience. We’re delighted to hear that the process was quick and straightforward and that Cian was able to confirm everything for you so promptly.
We’ll be sure to pass your kind comments on to him and the repairs team. We really appreciate your recommendation.
Best regards,
Händler Protect
My Experience with Cain was very…
My Experience with Cain was very helpful and he went though and dealt with my clam really professionally.
Really Happy with the outcome.
31 maart 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Martin Perry,
Thank you for taking the time to share your feedback. We’re delighted to hear that Cian was able to assist you and handle your repair request professionally. It’s great to know you were happy with the outcome.
We’ll be sure to pass your kind comments on to him and the repairs team.
Best regards,
Händler Protect
Repair claim - Cian THANK YOU
Myself and my partner have been dealing with both Lucy and Cian.
Cian has been nothing but professional, helpful and understanding during this stressful time for us. He has processed and dealt with our repair claim quickly and has communicated brilliantly by both phone call and email follow ups which has been great.
Thank you very much Cian for your support and professional manner during our claim I will definitely be recommending Handler to friends and family.
30 maart 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Sophie,
Thank you for taking the time to share your experience. We’re delighted to hear that Cian was able to support you during what sounds like a stressful situation and keep you well informed throughout the process.
We’ll also be sure to pass your kind comments on to Lucy and the wider repairs team.
We really appreciate your recommendation.
Best regards,
Händler Protect
FANTASTIC brilliant
27 maart 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Eddy,
Thank you for your feedback. We’re delighted to hear you had such a positive experience.
Best regards,
Händler Protect
Rebbeca Fitzgerald was extremely…Proffesional
Rebbeca Fitzgerald was extremely helpful and informative. She understood the process from begining to end.
Her help and support helped me with my claim, which was seemless.
I would highly Recommend Rebbeca very helpful, and proffessional.
27 maart 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Welbeck Acheampong,
Thank you for taking the time to share your feedback. We’re delighted to hear that Rebecca was able to guide you through the process and provide the support you needed. It’s great to know your experience was seamless.
We’ll be sure to pass your kind comments on to her and the team.
Best regards,
Händler Protect
Great company 5 ⭐️
Great company to deal with, always there at the end of the phone to help with any issues that occurs,
thanks Handler protect.
27 maart 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Graham,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found the team easy to reach and helpful when needed.
We really appreciate your kind comments.
Best regards,
Händler Protect
Really friendly and helpful to get the…
Really friendly and helpful to get the car sorted as I was in a difficult spot
27 maart 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Robin Elsey Webb,
Thank you for your feedback. We’re glad to hear that our team was able to help you during a difficult situation and get things sorted for you.
Best regards,
Händler Protect
Misleading and extremely unhelpful
My used car suffered a severe failure of the Body Control Module, which completely immobilised the car. Pre registered the claim, but was not yold this item would not be covered. Had the BCM repaired at vast cost. Once claim was made, it was refused as it is not an electronic unit that us covered. Why wasn't I told thus as the start, as I could have tried a different repair, with used parts? The policy document is deliberately misdleading, and if you are not an expert in car systems, expect to be disappointed. I tried to appeal, but they refused. My advice is dont expect their warranty to protect you, and get a better deal without it.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Mr Jason Cox,
We’re sorry to hear that you feel this way.
Repair requests are assessed in line with the terms and conditions of the repair plan provided with the vehicle, including the list of covered components. These plans are arranged by the selling dealership, who selects the level of cover and the terms that apply.
We understand this situation has been frustrating. If you would like the matter reviewed again or discussed further, please contact Cian from our repairs team and he will be happy to go through this with you in more detail.
Best regards,
Händler Protect
Kian was very helpful polite and…
Kian was very helpful polite and helpful and friendly in restoring problems has outsiding customers service skills when speaking on the phone he eased my stresses and dealt with my matter very appropriately
26 maart 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Tasha,
Thank you for taking the time to share your feedback. We’re delighted to hear that Cian was able to support you and help put you at ease while resolving the issue. We’ll be sure to pass your kind comments on to him and the repairs team.
Best regards,
Händler Protect
Cian has been very helpful from start…
Cian has been very helpful from start to finish, thank you. I would recommend Handler protect
18 maart 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Yvonne,
Thank you for taking the time to share your feedback. We’re delighted to hear that Cian was able to assist you from start to finish. We’ll be sure to pass your kind comments on to him and the repairs team.
Best regards,
Händler Protect
Friendly & professional
I recently contacted Handler regarding the warrenty on my car. My enquiry was resolved quickly and fairly. Cian explained clearly, he was friendly and professional. A pleasure to speak to.
23 maart 2026
Review zonder uitnodiging
Antwoord van Händler Protect
Hi Zoe Renwick,
Thank you for taking the time to share your feedback. We’re delighted to hear that your enquiry was resolved quickly and that Cian was able to explain everything clearly while providing friendly and professional support.
We’ll be sure to pass your kind comments on to him and the repairs team.
Best regards,
Händler Protect
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.