Harbor Freight Tools Reviews 

Extremely low quality tools
Poor customer service.
Stay clear of this business

John Szabo

If you like buying mostly China made crap, then this is your place to support a Communist Party!

Geuss what - 90% of what you buy in this joint is made in full or in part in China thanks to american greed!!!!!!

I’ve been a harbor freight tools customer for many years but a recent experience have changed my view.
I purchased a pressure washer to use at a location 35 miles distance, When the unit was attached to water it had a internal leakage , rather than driving 70 Mile to replace the defective unit since my wife was coming to my location I had her to purchase another pressure washer at harbor freight for me and I could return the defective unit later. Two days later I did return the defective unit to the store for a refund . I was shocked that harbor freight wanted to charge ME 15% because they sold me a defective item——
This type of harbor freight attitude isn’t going to fly with customers———I bought the item in good faith and expected the selling merchant to respect its customers in good faith. This transaction is definitely going to affect my future business purchases.

I just needed a pack of blades for my utility knife and two different employees told me the wrong location and one guy working went to the wrong location with me and said they were not in stock. So I searched the store awhile and found them myself. Hire someone who wants to help and knows something please.

If you like buying mostly China made crap, then this is your place to support a Communist Party!

Got charged for membership renewal months early without extending my term. Support just said their logic works that way—never again.

Bought a shop fan several months ago for a shop under construction. When construction was complete we opened the still unopened box to set up the fan. Upon removing all the parts we found there was no fan blade included with the fan. It had been some time since purchase so the store said tuff luck out of warranty. Customer service wasn't much better refusing to supply a replacement part or fan. Just an offer for a gift card for a future purchase. You should not have to open a box of something you purchase to insure all the parts are there to make the item operable. We did not need the item for several months why open it with the chance it may gat damaged or lose parts. You should be able to have confidence in a product you purchase that it is fit for use. You should have confidence that the business you purchase products from will do the right thing when there is a problem A missing part that makes the product completely unusable is hardly a product warranty issue but is an implied warranty of merchantability issue. I guess Harbor Freight could care less if products that leave their stores are not fit for their intended use. Once they have your money they hide behind their product warranty and tell you too bad. It's sad for such an inexpensive item they cant do the right thing and just replace the item. I will never have faith in their products or services again. Caveat Emptor !

I bought a $799 generator that was supposed to be $34 a month for 2 years. My first invoice was for $150 after going back and forth with harbor freight and synchrony back 5 months now its still not settled. The bank says they misled me and harbor freight says the bank is at fault. I don’t recommend anyone making a large purchase from them.

Abysmal
Just absolutely sick and tired of Harbour Freight Spam, its constant and eachbtime it arrives I think the owner of this business must be......

Bought a product there last week. Brought it back today to return without a paper receipt. Had credit card statement and could show them charge online. They refused to accept return. Salespeople that sold it to me suggested that I photoshopped my online credit card statement. Terrible return policy. Terrible customer service. Suggesting your clients are committing fraud. What a way to do business

A terrible experience. Lost money trying to renew my membership today, before it expire in June 15th, my subscription was renewed but for May 26th, 2026, not June 15th 2026! Their costumer support were unable to assist, since their system "logic" works in that way and I should only renew it at the last day of my previous membership. Doesn't make sense, I cannot pay in advance to extend my membership. It will be my last year using it.

tried to get help locating the battery in a welding helment and they just brushed me off . they told me to buy a new helment withg a extended wattanty and when it goes dead bring it back and get another one. what a way to run a business in bartlesville okla.i guess ill need to start going to tulsa again .

Harbor freight hires scam sites to identify customers and spams them religiously you can't block them we need to stop buying harbor freight and get them to out of business

Tried to get a copy of receipt, only a week old. Went to the store as advised. spoke to the asst manager or manager (lady). If you have no phone no listed with them ....no go....she stated she would have to go thru all transactions that day. Did not offer to do that for me. I had all the information CC ,my name, date of trans.,. They have a crappy system to be able to give you a receipt. Even if they pull up the trans #, still have to ph no. Thats pathetic Horrible customer service

DISGUSTING...ITS A SAD DAY WHEN YOU CANT EVEN BUY AN AMERICAN FLAG MADE IN AMERICA. GET YOUR ACT TOGETHER HARBOR. YOUR EITHER FOR US OR AGAINST US. STUDY LATE 1800S WE ONLY HAD TARRIFS AND NO TAXES N WE WERE SO RICH. MAKING AMERICA GREAT AGAIN. BRINGING BACK OUR JOBS. HARBOR TRY MAKING chinas FLAG N SELLING IT TO THEM. NO WORDS DISGRACE FULL.

Harbor freight mt Holly NJ all female employees and no customer service at all. No one acknowledges you're even there and God forbid you have a question ! Would not recommend.

I have purchased 2 different tools from Harbor Freight and they don’t last anytime and I hardly even used them any so don’t buy their tools. Unless you buy an extended warranty which can’t remember them asking your out in the cold. Had these less than a year. If a product doesn’t have at least a one year warranty the company knows it’s junk. I couldn’t even find on the product how long the warranty was. They may have a good price but more than likely you’ll end up with nothing in a short while

people are petty and dont know how to use tools correctly. That said I myself running dozens of companies through the years have gone to harbor freight for a majority of our tool needs without any issue. So anybody complaining sounds like a karen.

I went to their website and saw a coupon for a ammo box. I printed it and went to the store in Macon Ga. When I went to pay for the ammo box, the cashier showed me that the coupon was ONLY for members (at $29.99 per year). As a senior, I don't need more tools. I will not shop at Harbor Freight again.

Went to Safford Az. store last week to purchase U.S. GENERAL 30 in. x 16 in. Three Shelf Steel Service Cart, Red, for $49.99 they where out. I was informed they would get them in on march 27. Stopped by today 3/21/25 they said had some come in yesterday and are out. they informed me wouldn't get them until April 6th Not on sale. No rain checks, Find some other store to shop at other than HARBOR FRIEGHT TOOLS.