I was very disappointed with the quantity & size of bulbs. Also states planting time March to May. Lots of tulips & Daffodils on sale with discount to plant now. Completely my own fault.. fell into... Toon meer
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If there was a zero star review I would use it. I am now convinced this is a SCAMI. Ordered items eight weeks ago that I have never received. After not sending out replacements, they have repeatedly s... Toon meer
Bedrijf heeft geantwoord
I placed 2 orders with them before l saw all of these reviews and was kicking myself for not checking first, but l emailed them with my concerns and they replied promptly saying my order would be disp... Toon meer
Bedrijf heeft geantwoord
Order arrived in reasonable time but missing one of the two items ordered , a hand scribbled note on delivery note saying “ out of stock , returned” no prior notice of order shortage or emails or... Toon meer
Bedrijf heeft geantwoord
2,4
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487 reviews
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Aster disaster
I didn’t plant the asters till 3 weeks after receipt and by that time all the roots were totally entangled with the newly growing tubers. The instructions seemed to be for bulbs rather than live roots.
Asters were disasters.
14 maart 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Jim,
I’ve read your review and can understand your frustration, especially with the roots becoming tangled and the instructions not matching what you were expecting for asters.
I’m sorry for the confusion caused, especially if the guidance provided wasn’t clear or didn’t match the product type you received.
If you’d like us to take a closer look and help turn this around, please reach out via our live support feed so we can review this with you directly: https://hardingandbloom.co.uk/pages/contact
Late Arrival and Poor Germination
The order did not arrive in the time indicated, we had to wait another two weeks and it was getting far too late to plant them. Also, we have found that the white ranunculus we ordered has not germinated well at all. Only one of the 15 corms has produced signs of life and several of the pink have also failed to germinate and we have grown ranunculus for many years, without any problems but this supply has been very poor.
27 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Val,
I’ve read your review and can understand your disappointment, particularly with the order arriving later than the timeframe indicated and the knock-on effect that had on planting. I also appreciate your concern with the poor germination rate on the white and some of the pink ranunculus, especially given your experience growing them successfully in previous years.
I’m sorry the quality you’ve received hasn’t met expectations on this occasion.
We’d really like the opportunity to take a closer look and help put this right for you. Please reach out via our live support feed with your order details so we can review what’s happened and work with you on a suitable resolution, https://hardingandbloom.co.uk/pages/contact
I’ve been waiting almost three weeks…
I’ve been waiting almost three weeks for instock items, sent multiple emails and just keep getting it’s on its way… still hasn’t shown up. Some of the items I brought were supposed to be to be a gift and now I’ve had to go out and find alternatives. The items were supposed to be on a 48hour delivery. No apologies for the delays… not sure if I’ll receive the items, my guess from reading other reviews they will eventually turn up but this seems to be an ongoing problem the company have.
8 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Abbie,
I’ve read your review and can understand your frustration, particularly waiting close to three weeks for in-stock items that were expected on a 48-hour delivery and not receiving clear updates in the meantime. I also appreciate how disappointing it must have been to miss using them as a gift after having to source alternatives.
I’m sorry for the delay and the experience you’ve described.
I’ve checked the details provided here, but I haven’t been able to match this to an order on our system, so I’m unable to check the delivery status from this information alone.
Our team is continuing to work through live support enquiries and reviewing outstanding cases, and if you’ve already contacted us there, your message will be picked up and responded to as soon as possible.
Awful Awful Awful Avoid Avoid Avoid
Similar to many many complaints on this site I have the exact same issue. I made my order nearly a month ago and received nothing. Whilst I have received a response and tracking information the tracking says that Royal Mail have not received the order from the Company so I am no wiser if or when I will receive my order and the Company are not willing or able to tell me when I can expect it. They have stated that the order has been "fulfilled". Well it doesn't appear to be the case, I am not remotely fulfilled, Royal Mail have not received the order, I have not received the order and even if they had a 4 week wait is entirely unacceptable. I was told it would be dispatched last week. I too have asked for a refund but don't expect anything forthcoming. They have said that the delay is due to backlogs and short staffing, none of which should become my problem when I have already paid for the goods in good faith. Had they told me weeks ago there might be an issue I could have cancelled then and ordered elsewhere.
27 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Jay,
I’ve read your review and can understand your frustration, particularly with the order taking close to a month to progress and the tracking showing no receipt scan from Royal Mail despite being marked as fulfilled. I also appreciate how difficult it is when the updates you receive don’t match what you’re seeing on the tracking, especially after being told it would be dispatched sooner.
I’m sorry for the experience you’ve described and the lack of clarity around your order status.
I’ve reviewed the information shared here, but I haven’t been able to locate a matching order in our system, so I’m not able to check the tracking or dispatch details based on this alone.
If you’ve already raised this through our live support feed, please be assured the team is working through those messages and will respond as soon as they reach your case.
I am still waiting for a reply 🙄 I…
I am still waiting for a reply 🙄 I haven't received my goods or a reply to tell me when my goods will be despatched.
Customer care shocking 😲
13 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Julie,
I’ve read your review and can understand your frustration, especially not having received your goods yet and not getting a clear update on when they will be dispatched. That uncertainty would understandably be disappointing. I’m sorry for the experience you’ve had with the communication around this.
I’ve reviewed the information shared here, but I haven’t been able to find a matching order in our system, so I can’t look up the status from this alone.
If you’ve already reached out through our live support feed, we are currently working through incoming messages and will respond once your enquiry comes up in the queue.
Its early days but buds are coming…
Its early days but buds are coming through. All looking very healthy. Easy to order, delivery coincided with plants being safe to start their delivery journey which shows care from order to delivery. Would order again.
11 maart 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Maria,
Thank you for sharing your experience — it’s great to hear the buds are starting to come through and everything is looking healthy so far.
We’re also pleased the timing of delivery worked well for you and that the overall process felt straightforward from order to arrival. It’s encouraging to know you’d consider ordering again.
Very disappointed with this company and…
Very disappointed with this company and would advise that you don't order plants from them based on my own experience. The order is now two weeks overdue and despite assurances from them via email that they were sending it out last week, there's been no further contact and they're not replying to my emails. I've asked for a refund but no response
27 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Jackie,
I’ve read your review and can understand your disappointment, particularly with the order now being overdue and not receiving any follow-up after being advised it would be sent. I also appreciate how frustrating it is not getting a response after requesting a refund. I’m sorry for how this has been handled.
A response will be provided once your enquiry has been reviewed by the team. We apologise again for the experience.
Received some 'plants' which were just… roots
Received some 'plants' which were just bundles of roots with no top growth of any kind but planted
anyway and much to my surprise after 7 weeks...nothing!
Also planted crocosmia bulbs and anenome bulbs...nothing. This was in fresh compost and was watered as and when required. Will never use this company again.Will request refund but not holding my breath!
27 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Kate,
I’ve read your review and can understand how disappointing this must be, especially after taking the time to plant and care for the items over several weeks without seeing any signs of growth. I appreciate the effort you’ve put in and how frustrating the outcome has been.
I’m sorry the plants and bulbs haven’t performed as expected.
We’d really like the opportunity to look into this and see how we can help put things right. If you can reach out via our live support feed with your order details, we can review this and offer you the choice of a replacement or store credit under our Bloom or Bust Guarantee:
https://hardingandbloom.co.uk/pages/contact
Got what I wanted before it was due
Got what I wanted before it was due
15 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Richard,
Thank you for sharing your experience — it’s great to hear your order arrived ahead of schedule and just as expected.
We appreciate you taking the time to leave this feedback.
Over a month and no delivery or explanation
Terrible customer service. Waited over a month and nothing has arrived.
The response to my queries have been dismissive and perfunctory.
There are far better plant sellers out there. AVOID AT ALL COST.
27 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Philip,
I’ve read your review and can see how concerning this must be, particularly waiting over a month without receiving your order and feeling that the responses you’ve had haven’t properly addressed your queries. That would understandably leave you frustrated.
I’ve tried to trace the order using the details available here, but I haven’t been able to locate a matching record on our system from this information alone.
If you can continue to reach out via our live support feed with your order details, we’ll be able to track this properly and provide a clear update:
https://hardingandbloom.co.uk/pages/contact
Useless. And still we wait for our refund
And still we wait for our refund. Over three weeks 'we are waiting for management to sign off the refund' ...three weeks?!
THREE WEEKS!
I want our refund
You know my details
Refund it
25 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Hannah,
I’ve read your review and can see how frustrating this has been, especially waiting this long for a refund after being advised it was pending approval. I understand why the delay has caused concern.
I’m sorry this has taken longer than expected.
Your refund request is in progress and is being handled by the appropriate team. We appreciate your patience while this is being completed, and you’ll be notified once it has been finalised.
Delivery very late
Delivery very late, bulbs too dry and rotten
22 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi,
I’ve read your review and can see why this has been disappointing, particularly with the late delivery and then finding the bulbs were dry and not in a good condition on arrival. That’s not what you would expect when ordering.
I’m sorry for the condition the bulbs arrived in.
If you can reach out to us via our live support feed with your order details, we’ll take a closer look at this and arrange a replacement where there’s a quality issue:
https://hardingandbloom.co.uk/pages/contact
I planted the dry root in a pot
I planted the dry root in a pot. I've watered it regularly but nothing has happened
26 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Simon,
I’ve read your review and can see why this has been frustrating, especially after taking the time to plant and care for the root without seeing any signs of growth. I understand how disappointing that would be.
We’d like the opportunity to look into this properly for you. Please reach out via our live support feed with your order details so we can review what was supplied. Under our Bloom or Bust Guarantee, we can offer you the choice of a replacement or store credit where items haven’t bloomed as expected:
https://hardingandbloom.co.uk/pages/contact
Very poor
Very poor, took 4 weeks and multiple emails before my order was received.
18 maart 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi,
I’ve read your review and understand how frustrating it must have been to wait that long and have to follow up multiple times before your order arrived. That’s not the level of service you should expect.
I’ve tried to locate your order using the details here, but haven’t been able to find a matching account on our system, so I’m not able to check what happened from this information alone.
If you need anything further looked into, please reach out via our live support feed with your order details so we can assist you directly:
https://hardingandbloom.co.uk/pages/contact
Unfortunately the plugs i ordered…
Unfortunately the plugs i ordered arrived as a tangle of roots so i reached out for advice which was not forthcoming. As a novice gardener i reserched through Google for direction but zero success. Very dissppointed, will not use Harding & Bloom again.
10 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Jonathan,
I’ve read your review and can see why this has been disappointing, especially receiving the plugs in a tangled state and then not getting the guidance you were looking for as a new gardener. That would understandably make things more difficult when trying to get them established.
I’m sorry this was your experience.
If you can reach out to us via our live support feed with your order details, we’ll take a closer look at this and arrange a replacement where there’s a quality issue:
https://hardingandbloom.co.uk/pages/contact
Avoid
My order took an age to come - about one month. When it did come it was wrong so I am still waiting.
6 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Lindy,
I’ve read your review and can see why this has been frustrating, particularly with the long wait for delivery and then receiving the wrong items, leaving you still waiting for the correct order to be completed. I understand how disappointing that would be after already waiting so long.
I’m sorry for the experience you’ve had with this order.
I can confirm a replacement for the correct items has now been arranged on our system. Once this has been dispatched, you’ll receive the tracking details so you can follow its progress.
Wide choices
Wide choices, competitive prices and quick delivery. Cannot comment on blooms as they haven’t started to grow as yet!
20 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Carole,
Thank you for taking the time to share your experience. It’s great to hear you found a good range to choose from, competitive pricing, and a quick delivery.
Hopefully you’ll start to see growth soon, but we appreciate you sharing your feedback at this stage.
Recieved dahlia corns yesterday they…
Recieved dahlia corns yesterday they are all withered up will be lucky if any produce any flowers will make another review end of summer
25 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Graham,
I’ve read your review and can understand your concern, particularly receiving dahlia tubers that appear withered and not in the condition you would expect. I appreciate why that would leave you doubtful about their performance this season.
I’m sorry for the condition they arrived in.
If you can reach out to us via our live support feed with your order details, we can arrange a replacement for any items affected by a quality issue:
https://hardingandbloom.co.uk/pages/contact
Disappointing
Disappointing - I ordered ranunculus corms in Feb and was told despatch would be late Feb but the order did not arrive until March after being chased twice.
8 februari 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Angela,
I’ve read your review and can understand your disappointment, particularly with the order arriving later than the expected late February dispatch and only being received after you had to chase it a couple of times. I appreciate how frustrating that delay and lack of timely updates would have been.
I’m sorry this was your experience.
Great online plant supplier
User friendly online ordering and great communication. The Ranunculus bulbs ordered were suitably packed to ensure they were delivered safely and delivery was made in a timely manner. All the bulbs supplied are growing well.
25 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Diana,
Thank you for taking the time to share your experience. It’s great to hear the ordering process was straightforward and that you felt well informed throughout.
We’re also pleased the ranunculus bulbs arrived safely and are growing well — that’s always good to hear.
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