I was very disappointed with the quantity & size of bulbs. Also states planting time March to May. Lots of tulips & Daffodils on sale with discount to plant now. Completely my own fault.. fell into... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
If there was a zero star review I would use it. I am now convinced this is a SCAMI. Ordered items eight weeks ago that I have never received. After not sending out replacements, they have repeatedly s... Toon meer
Bedrijf heeft geantwoord
I placed 2 orders with them before l saw all of these reviews and was kicking myself for not checking first, but l emailed them with my concerns and they replied promptly saying my order would be disp... Toon meer
Bedrijf heeft geantwoord
Order arrived in reasonable time but missing one of the two items ordered , a hand scribbled note on delivery note saying “ out of stock , returned” no prior notice of order shortage or emails or... Toon meer
Bedrijf heeft geantwoord
2,4
Slecht
487 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Arrived quickly and well packaged.
Arrived quickly and well packaged.
1 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Carole,
Thank you for your feedback — it’s great to hear your order arrived quickly and was well packaged.
Slow delivery and poor quality bulbs
Slow delivery and poor quality bulbs
25 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Gemma,
I’ve read your review and can see why this has been disappointing, particularly with the order taking longer to arrive than expected and the bulbs not meeting the quality you were hoping for on arrival. I understand how that would affect your confidence in the results.
I’ve checked the details provided here, but I haven’t been able to match this to an order on our system, so I’m unable to look into the quality issue further from this information alone.
If you can reach out via our live support feed with your order details, I can take a closer look and help from there: https://hardingandbloom.co.uk/pages/contact
BE AWARE!!! Do not use or order
if I would’ve read the reviews before ordering I would never have used this company,
I’ve experienced exactly the same everyone else, horrendous communication on replies to email
with AI replies
ordered ranunculus bulbs in early March paid for extra quick delivery. Emailed at least eight times I get the same response
very very difficult to recommend this company as they are very very unprofessional.
They shouldn’t be in the market. I’d advise anyone not to use them.
25 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Steve,
I’ve read your review and can understand your frustration, particularly with the delays around your ranunculus order and the repeated responses when you were trying to get clear updates after paying for expedited delivery. I also appreciate how disappointing it feels when communication doesn’t meet expectations.
I’m sorry for the experience you’ve had, and if our replies have come across as impersonal or automated, that’s not the intention — we’re still working on improving how we handle high volumes of enquiries so responses are clearer and more helpful.
I can also confirm we are currently checking the replacement that has been arranged for your order. To help us keep everything up to date and provide clearer progress, please continue to use our live support feed so we can track this properly and update you directly: https://hardingandbloom.co.uk/pages/contact
I was expecting something with routes…
I was expecting something with routes but I received an envelope with nine twigs in. there were no instructions so I planted in pots in multipurpose compost under cloches and kept them moist. So far nothing has happened. How long should I wait?
Richard
I had a very prompt response and I am going to see what happens by the end of June. If they have not come to life they will review the sale. That seems pretty reasonable to me.
24 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Richard,
I’ve read your review and can understand why this would feel disappointing, especially if what arrived didn’t match what you were expecting and there were no clear planting instructions included. I can also see you’ve taken care to plant them straight away and keep them protected, which is helpful context.
With bare root and root-based plants like this, growth timelines can vary depending on the variety and conditions, and some can take longer than others to show visible signs of development above soil level. That said, if there’s still no change after several weeks in suitable conditions, it would be worth us reviewing the order with you to make sure everything supplied was correct and in suitable condition.
We’d like to look into this properly and help advise on next steps or a replacement if needed. Please contact us via our live support feed with your order details so we can assist you directly:
https://hardingandbloom.co.uk/pages/contact
Fantastic selection,Prices are fair and…
Fantastic selection,Prices are fair and delivery is great. Will always recommend.
24 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Chris,
Thank you for your kind feedback — it’s great to hear you’ve been happy with the selection, pricing, and delivery.
We really appreciate your support and recommendation.
Failed to respond to requests for…
Failed to respond to requests for information on order, ignored so again wrote now cancelling seeking refund, again ignored.
Now they email me asking 'How did we do?
Still no refund -still no goods.
24 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi David,
I’ve read your review and can see why this has been frustrating — asking for updates, then a cancellation, and not getting a clear response would leave anyone feeling ignored. Receiving a follow-up email asking for feedback in the middle of that only adds to it.
I’ve checked our system and haven’t been able to find a recent message from you through our live support feed, so we haven’t been able to pick this up directly from there.
For data protection reasons, I’m not able to go into full account detail here, but I can confirm the most recent order is now marked as dispatched on our system.
If you still want to proceed with a refund or need this reviewed, please contact us via our live support feed so we can locate your case and take this forward with you:
https://hardingandbloom.co.uk/pages/contact
Poor customer service …
I ordered the ranunculus bulbs and it took weeks to arrive even having chased the order TWICE and eventually asking to cancel! I was told "it's going to be despatched" but it didn't arrive. So I asked for it to be cancelled and refunded. Still promised it's on its way but again didn't arrive. It was annoying that despite you telling me it's on its way, it clearly wasn't. It would have been much better and less irritating if you'd just cancelled it when I asked the first time. Instead I was told lies, then more delays and having asked for a cancellation and refund nothing changed and then suddenly I get a despatch notice! The bulbs arrived and I messaged you astonished as I'd asked several times for it to be cancelled and the order must still have been pending, not on its way as told! Just appalling customer service and if you rely on advertising and customers then serve them better! It's not hard, check the order status and if it hasn't been actioned weeks after ordering, do as the customer asks and cancel/refund and offer an apology. You'd have been more likely to have had a other order from me.
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Paula,
I’ve read through your review and can see why this has been so frustrating — being told the order was on its way while you were actively asking for it to be cancelled would feel very contradictory, especially when you’d already made your position clear more than once.
For data protection reasons I’m not able to go into full account details here, but I can confirm that order #HB13905060885 has now been processed as refunded on our system.
I understand this wasn’t handled in the way it should have been at the time, particularly around the cancellation request, and I’m sorry for the experience you’ve described.
My order was packed and delivered…
My order was packed and delivered carefully and in time
20 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Anna,
Thank you for your feedback — it’s great to hear your order was carefully packed and delivered on time.
Arrived……eventually
It took so long for my order to arrive that I began to think I had been scammed. I emailed the company but it was another week and a half before I got any reply. However, the items arrived eventually in good condition, so that was fine. I doubt I would buy from them again though in the future.
20 maart 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Johnny,
I’ve read your review and can see how the length of time it took, along with the delay in getting a reply, would have left you questioning whether the order would arrive at all — that’s understandably unsettling.
It’s good to hear the items did reach you in the end and arrived in good condition, and I appreciate you taking the time to mention that.
We’re continuing to review how we handle updates and response times so there’s more clarity for customers while orders are in progress.
Great service for me thx
9 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Gary,
Thank you for your kind feedback — I’m glad to hear you had a great experience with the service.
The ranunculus I bought were soaked…
The ranunculus I bought were soaked before putting them in the ground and 3 weeks later they are emerging from the ground. Really pleased with the order and nice to support a smaller company.
5 maart 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Ruth,
Thank you for sharing your experience — it’s great to hear the ranunculus are now starting to emerge and that the preparation before planting worked well for you.
We really appreciate your support and kind words about us.
Antwoord van Hardingandbloom
Hi,
Thank you for your feedback — it’s great to hear you were happy with both the service and delivery.
From first order to delivery
From first order to delivery, excellent communication keeping me updated on delivery. Bulbs arrived, all great condition, planted and sprouting nicely. Very good value. First experience of this company, highly recommend. Thanks Harding and bloom.
1 maart 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi,
Thank you for your lovely feedback — it’s great to hear you felt well updated throughout the process and that your bulbs arrived in good condition and are now sprouting nicely.
We really appreciate your recommendation and are glad your first experience with us has been a positive one.
Excellent service
Excellent service from ordering to receiving my Ranunculus bulbs.
Will definitely be ordering again ☺️
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Della,
Thank you for your kind feedback — it’s great to hear you had an excellent experience from ordering through to receiving your ranunculus bulbs.
We really appreciate your support and look forward to hopefully serving you again in the future.
My first order arrived and it was…
My first order arrived and it was disappointing ( not quite what I had ordered) . I emailed customer support and it was resolved within day. Thanks H&B, great service
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Meg,
Thank you for taking the time to share your experience. I’m sorry the initial order wasn’t quite as expected, but I’m really pleased to hear it was quickly resolved after you got in touch.
It’s great to know the support team were able to sort things out promptly, and we really appreciate your kind words.
My package arrived in reasonable time
My package arrived in reasonable time, and contents were all ok. I have planted up the 50 assorted Ranunculus and added some seaweed feed. That is as far as I have got so, hopefully, waiting for shoots to show. Thank you
21 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi,
Thank you for sharing your experience — it’s good to hear your package arrived in reasonable time and everything was in order.
We hope the ranunculus continue to grow well for you, and we appreciate you taking the time to leave your feedback.
Plants arrived well packaged and in…
Plants arrived well packaged and in very good condition which can't be said of some well known companies
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Myles,
Thank you for your feedback — it’s great to hear your plants arrived well packaged and in very good condition.
We really appreciate you taking the time to share your experience.
3 Monarda plants with loads of bare…
3 Monarda plants with loads of bare roots arrived promptly. I potted them up and very soon shoots appeared. The shoots are now several inches tall and I'm readying them to plant out.
9 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Vivien,
Thank you for sharing your experience — it’s great to hear your monarda plants settled in well and started shooting so quickly after potting up.
It sounds like they’re off to a strong start, and we hope they continue to grow well as you plant them out.
Total waste of money
Total waste of money, plants arrived with minimal instructions on planting and were so bare rooted that it was impossible to tell which way up they were. Planted within a day of arrival about a month ago, but no sign of any growth. Very disapointed
23 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi Estelle,
I’ve read your review and can understand your concern, especially with the lack of clear planting guidance and then not seeing any growth after a month. That would understandably leave you questioning the quality of what you received.
We’d like the opportunity to look into this properly and help put things right. If you can contact us via our live support feed with your order details and a bit more information about the plants, we can review this and advise on the next steps:
https://hardingandbloom.co.uk/pages/contact
You are okay
Delivery 🚚 was on time the package was okay ,the plant was in perfect condition thank you C F GARDINER
21 april 2026
Review zonder uitnodiging
Antwoord van Hardingandbloom
Hi,
Thank you for your feedback — it’s great to hear your delivery arrived on time and that the plant reached you in perfect condition.
We appreciate you taking the time to share your feedback with us.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.