We had a spectacular trip to Botswana and Victoria Falls organised by Hayes and Jarvis. Everything went so smoothly and the holiday through the three centres (Okavango Delta, the Chobe National Park... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I rarely write detailed reviews but felt compelled to do so. This was the first time I had ever used a dedicated agent to arrange a multicentre trip for a group of four. I can say with 100... Toon meer
Bedrijf heeft geantwoord
Thank you James for organising and planning the initial itinerary for our trip. You have listened and made sure that any queries we have had have been addressed and assured us as two oap.s that we... Toon meer
Bedrijf heeft geantwoord
We booked our holiday to South Africa through Hayes and Jarvis. They provided the most excellent service. They spent time getting to know us and truly understanding what we wanted to experience. They... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With more than 70 years of helping travellers discover extraordinary experiences, we understand what makes an exceptional holiday. That’s because we always put customer care at the heart of every journey from start to finish, creating a bespoke trip for each guest. With over 60 destinations worldwide in our portfolio, we offer you an award-winning team of destination specialists who truly care. You will have a personal and dedicated trip coordinator, plus 24/7 phone assistance in case of emergencies while you’re traveling, and the safest and best hotels and transportation. With us, you can travel with confidence on your trip of a lifetime. Find out more on our website: https://www.hayesandjarvis.co.uk
Why Choose Us?
Geschreven door het bedrijf
- We’ve been creating holidays for over seven decades, specialising in tailor made breaks, we offer great value holidays paired with unrivalled knowledge and excellent customer service. Here are just a handful of reasons to book your next adventure with us.
- We’re in the know
- We’ve been island-hopping across sapphire seas, discovering mystical temples, hiking through forest-clad mountains and exploring the world’s most exciting cities since 1952. Our travel experiences mean you get insider knowledge and fantastic end-to-end service from dedicated Destination Specialists.
- We’re devotees of travel
- Just like you, we are inspired by the world around us. We explore destinations so we can share amazing experiences, local connections and insider tips with you. Whether that means absorbing the sea views from an infinity edge pool, hunting for the best cup of coffee in Colombia or hot air ballooning above the Masai Mara. If life is a journey, we’ll be your trusted advisors.
- We’re award winners
- We are dedicated to crafting tailormade holidays. Our efforts are recognised by the industry experts including Conde Nast Traveller, the World Travel Awards, and the British Travel Awards (seven times over). When we consistently earn 5 star reviews and multiple industry awards, we know our services are highly regarded.
- We are responsible
- We believe in creating a positive impact in the places we go to and the people we meet on our journeys. With a little thought and care, travel and tourism can be an incredibly positive experience, not just in terms of opening our minds and hearts to various cultures and lifestyles but also as a means of bringing about a change for the better — whether it is about empowering local communities or conservation of natural resources and habitats.
- We’re here to help you
- You already know what you’d like from your holiday. We are here to listen to your travel dreams, to use our expertise to exceed your expectations and, using our first-hand knowledge of each destination, to exceed them. A single phone call can lead to a lifetime’s worth of precious memories. Together we’ll bring the world a step closer.
- We offer fully supported travel
- You’ll always speak to us. Our Trip Coordination Team fully supports every step of your journey. You will have a personal and dedicated trip coordinator, plus 24/7 phone assistance in case of emergencies while you’re traveling.
Contactgegevens
Platinum Road, St Mark's Hill, KT6 4BH, Surbiton, Verenigd Koninkrijk
- 01293 839210
- hello@hayesandjarvis.co.uk
- www.hayesandjarvis.co.uk
5,0
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Consultant taking into account our needs
Consultant taking into account our requirements after initial contact.
Proposal very detailed and superbly presented.
7 augustus 2025
Chris was very helpful in helping me…
Chris was very helpful in helping me decide to go on the Vietnam & Cambodia itinerary and he gave me some good information about what to see and where to go so we made up a itinerary to suit myself and my wife . Thanks for your support and help Chris
2 augustus 2025
Antwoord van Hayes & Jarvis
Dear David,
Thank you for your review! We're so pleased to hear that Chris was very helpful in guiding you through the Vietnam and Cambodia itinerary.
It's wonderful to know that his support and information were key in crafting a perfect itinerary that suited both you and your wife. We appreciate you recognising Chris's efforts and are delighted to have helped you plan your trip!
Warm regards,
Francisco U
Guest Relations Specialist
Very knowledgeable about our chosen…
Very knowledgeable about our chosen destination- India. Helped book what looks like a great trip. Definitely not roughing it though.
7 augustus 2025
Another great consultation and trip…
Another great consultation and trip proposal for Thidara! Now booked and very much looking forward to it.
Hayes & Jarvis always deliver with tailor made itineraries suited to our interests.
1 augustus 2025
Antwoord van Hayes & Jarvis
Dear Vicky,
Thank you for your fantastic review! We're thrilled to hear that you had another great consultation with Thidara. It's wonderful to know that we continue to deliver with itineraries that suit your interests. We can't wait to hear all about your adventure!
Warm regards,
Francisco U
Guest Relations Specialist
India trip
Jas was great at listening to requirements and making helpful suggestions for planning our trip
30 juni 2025
Review zonder uitnodiging
West Coast Canada tour
Efficient service from Carys. Very capable adviser who provided lots of suggestions and ideas for our trip. Once we had finalised the details, the booking process was quick and easy
25 juli 2025
Antwoord van Hayes & Jarvis
Dear Patricia,
Thank you for your review! We're so pleased to hear that you had an excellent experience with Carys. We appreciate you recognizing her efficient service. We can't wait to hear all about the holiday when you return!
Warm regards,
Francisco U
Guest Relations Specialist
Thidara has been superb at advising us…
Thidara has been superb at advising us around our Safari and time in Zanzibar and we can’t wait to go on the trip.
25 juli 2025
James Brown at Hayes & Jarvis was fantastic
Just wanted to say how helpful and informative we found James Brown to be when he was putting together an itinerary for us to travel to SE Asia. He was candid and had real in-depth knowledge of the area.
21 juli 2025
Review zonder uitnodiging
Adventure, stunning nature, and warm hospitality
We had an excellent and unforgettable trip to Uganda; well-designed, well-paced, and full of extraordinary experiences. The highlights were definitely the gorilla trek and white-water rafting on the White Nile.
The lodges were lovely, with friendly, accommodating staff who kindly cleaned our jungle gear and muddy boots.
Our guides were outstanding—knowledgeable, professional, and adaptable, ensuring we had an incredible gorilla tracking experience.
Towards the end, we faced some issues with one guide and transport, as well as flight cancellations and rescheduling. Our main contact was exceptionally responsive, calm, and supportive, resolving problems swiftly and ensuring we got home safely.
Overall, this was a spectacular trip filled with adventure, stunning nature, and warm hospitality. We highly recommend it to anyone considering a visit to Uganda.
21 juli 2025
Review zonder uitnodiging
Antwoord van Hayes & Jarvis
Dear Tina,
Thank you for sharing such a wonderful review of your trip to Uganda! We're absolutely thrilled to hear that it was an excellent and unforgettable journey, perfectly designed and paced, and filled with extraordinary experiences.
We're also delighted that the lodges were lovely, and their staff so friendly and accommodating. Your praise for our outstanding guides is much appreciated; their knowledge, professionalism, and adaptability truly ensure an incredible experience.
We're so glad it was a spectacular trip filled with adventure, stunning nature, and warm hospitality, and we truly appreciate your high recommendation. We hope to help you plan another incredible adventure soon!
Warm regards,
Francisco U
Guest Relations Specialist
Superb service and knowledge of the regio.
Having just experienced an amazing holiday in Florida with Hayes and Jarvis, we decided to book our once in a lifetime holiday in 2027 with them too. Their India specialist Jas Bhela has been exceptional in putting together our itinerary and recommending Hotels as Flights along with excursions that suits our requirements. I am not one to wish my life away but we can’t wait to go!!
23 juli 2025
Review zonder uitnodiging
Antwoord van Hayes & Jarvis
Dear Chris and Paula,
Thank you for your fantastic review! We're thrilled to hear that your amazing Florida holiday inspired you to book your once-in-a-lifetime trip to India in 2027 with us as well.
It's wonderful to know that Jas has been exceptional in crafting your itinerary, recommending the perfect hotels and flights, and suggesting excursions that perfectly suit your requirements.
We're incredibly excited for you to experience all the magic Jas has put together!
Warm regards,
Francisco U
Guest Relations Specialist
Excellent service from start to finish…
Excellent service from start to finish Chris our rep did a Stella job putting All our dreams together it just shows the dedication he has had to listen procure and enthuse our taste buds more than they was already
Too notch
23 juli 2025
Antwoord van Hayes & Jarvis
Dear Simon,
Thank you for your fantastic review! We're absolutely thrilled to hear that our service has been excellent, and that Chris did a stellar job bringing all your travel dreams together.
We can't wait for you to experience your incredible journey!
Warm regards,
Francisco U
Guest Relations Specialist
An amazing holiday on safari with Hayes…
An amazing holiday on safari with Hayes and Jarvis every attention to detail that meant our trip was so enjoyable many thanks to an incredible team of people to make this a once in a lifetime trip.
1 juli 2025
Review zonder uitnodiging
Very professional
22 juli 2025
Bali Trip
From our first enquiry to a complete itinerary the process could not have been simpler.
4 juli 2025
Review zonder uitnodiging
The customer service we have received
The customer service we have received, from the initial enquiry, to present has been second to none. I would definitely recommend this company for any travel arrangements that you have. We will definitely be using them again.
19 juli 2025
Antwoord van Hayes & Jarvis
Dear Mark,
Thank you for your fantastic review!
We're thrilled to hear that the service our team provided has made such a difference. It's genuinely rewarding to know you would recommend us for any travel arrangements. We truly appreciate your kind words and look forward to helping you with your future adventures!
Warm regards,
Francisco U
Guest Relations Specialist
Great trip
The holiday was everything that we wanted. Flights, transfers and trips flowed seamlessly, making our holiday stress free. We would definitely use Hayes and Jarvis again.
4 juni 2025
Review zonder uitnodiging
Excellent Customer Service!
Tayla was simply excellent helping us trailor our holiday. Nothing was too much trouble, and surprisingly competitively priced.
A*!!!!
10 juli 2025
Expert knowledge
Expert knowledge, understanding of our needs (wants). Care and speed of service.
5 juli 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.