Hayes always make me smile whenever I walk through their door.the girls are always so bright and bubbly happy to help.Atherlie booked our holiday to Cyprus .she was as always extremely friendly, help... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Girls in Billingham branch are always helpful, professional and friendly. We knew what we wanted but they booked it for us and sorted our insurance and printed off our paperwork. They guided us on dow... Toon meer
We found that our travel adviser, Jasmine was extremely helpful with our holiday booking. She put us on the right track from the start, giving us helpful information concerning flights etc.
I emailed Abbie, like we always do, about the price for our usual trip to Torremolinos next June. She came back with a great price. I said we would go in yesterday to book it & pay the deposit. Abbie... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
61 Queensway, TS23 2ND, Billingham, Verenigd Koninkrijk
- 01642 535822
5,0
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Abby went over and beyond to help me in…
Abby went over and beyond to help me in the Billingham store
17 mei 2026
Antwoord van Hays Travel - Billingham
Thank you for leaving such a lovely review! i hope you have an amazing time. Thanks Abbie
Always use Hays travel in Billingham
Always use Hays travel in Billingham, staff are lovely always happy to help you, very capable Gemma booked us today Helpful and pleasant, as with all staff great shop,
15 mei 2026
Antwoord van Hays Travel - Billingham
Thank you so much for leaving this 5 star review it's very much appreciated. I will pass your kind words on to Gemma, Thanks Abbie
Charlotte is a lovely lady and always…
Charlotte is a lovely lady and always helps us get our Holidays booked xx
7 mei 2026
Antwoord van Hays Travel - Billingham
Thank you so much for booking and taking time to leave this lovely review! Its always a pleasure to help you book your holidays, I hope you all have a wonderful cruise :-)
As soon as we saw Gemma was on and her…
As soon as we saw Gemma was on and her friendly welcoming smile we knew we would have a good service. She is always extremely helpful and goes that extra mile to ensure we have what we need for an enjoyable holiday.
13 mei 2026
Antwoord van Hays Travel - Billingham
Aww Kathy! Thank you so much for this lovely review. It's really made my day! It's always so nice to see you both in branch and help you book your fabulous holidays! We all hope you have the best time in Spain. Lots of love, Gemma xx
As always I get a warm greeting and…
As always I get a warm greeting and excellent customer service from the lovely ladies who work there. Always a pleasure to book holidays knowing that your travel agent cares for each customer.
Wouldn’t think of using any other travel agent.
Priscilla Kelly
12 mei 2026
Antwoord van Hays Travel - Billingham
Hello! Thank you so much for taking the time to leave me this review! It is always a pleasure booking your holiday and I hope you have an amazing time. Thanks Atherlie
Antwoord van Hays Travel - Billingham
Thank you for leaving such a lovely review! i hope you have an amazing time. Thanks Atherlie
Once again excellent service from Atherlie and Billingham Office.…
Once again excellent service from Atherlie and staff at Billingham Branch . Atherlie worked her magic again , friendly , efficient , fast and all good relevant information for our Holiday.
Thank You Once Again.
9 mei 2026
Antwoord van Hays Travel - Billingham
Hello,
Thank you for leaving such a lovely review! It is always a pleasure booking your holidays and I hope you both have a fantastic time!!
Thanks Atherlie :)
Booking our holiday
A welcome smile always polite and help take time to make sure all our needs are met with no hassle every detail explained
9 mei 2026
Antwoord van Hays Travel - Billingham
Hello. Thank you so much for leaving me this 5 star review it is very much appreciated. It was my pleasure booking your holiday and I hope you have an amazing time in Zante :) Many thanks, Charlotte
Antwoord van Hays Travel - Billingham
Hello! Thank you so much for taking the time to leave me this review! It is always a pleasure booking your holiday and I hoe you have an amazing time. Many thanks, Charlotte
All the girls are helpful
All the girls are helpful, knowledgeable and always go above and beyond to help, wouldn't go anywhere else to book holidays except Billingham branch
1 mei 2026
Antwoord van Hays Travel - Billingham
Thank you for leaving us a 5* review. It's always a pleasure to see you in here and book your holidays :)
Thanks, all the girls in Hays Travel Billingham
Knowledge member of staff who I…
Knowledge member of staff who I interacted with, gave me plenty of information on the tour I was looking at and got a number of different tour operators that I could go with.
Thank you billingham staff.
5 mei 2026
Antwoord van Hays Travel - Billingham
Hello,
Thank you for leaving such lovely comments. It was a pleasure booking your amazing trip and I hope you have a fantastic time!!
Thanks Atherlie :)
Lovely staff
Lovely staff. Bend over backwards for you and always smiling. Thank you ladies x
30 april 2026
Antwoord van Hays Travel - Billingham
Thank you so much for this lovely review! It's always a pleasure to see you in branch. Another amazing cruise to look forward to! Love, Gemma xx
Super service
The travel agent Abbie was very friendly and extremely efficient.The whole booking experience was so easy.
6 mei 2026
Antwoord van Hays Travel - Billingham
Thank you so much for taking the time to leave us a 5* review. It was my pleasure to book your cruises for you and I hope you have a lovely time on them both, Thanks Abbie
Staff member very helpful and worked…
Staff member very helpful and worked for our best interests
5 mei 2026
Antwoord van Hays Travel - Billingham
Hello Helen, Thanks so much for leaving Atherlie this lovely review, I will pass this onto her. Kind Regards, Annie :)
Antwoord van Hays Travel - Billingham
Hello Nicola, Thanks so much for leaving this 5* review, we really appreciate it and we hope you have a fantastic holiday, Kind Regards, Annie :)
Antwoord van Hays Travel - Billingham
Thank you, don't you know it haha! Have the most amazing time, Thanks Charlotte :)
Amanda 🤩
Amanda was very helpful in planning my Disney World Holiday. She checked lots of different companies to make sure I got the best deal! Thanks Amanda you are a 🌟
22 april 2026
Antwoord van Hays Travel - Billingham
Thank you for leaving Amanda a 5* review. She is definitely a star haha have a fab time in Disney, Thanks Abbie :)
Lovely team
Great service again from the team at Billingham. I wouldn't go anywhere else for travel arrangements,the girls are all pleasant and efficient.
28 april 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Billingham
Thank you for taking the time to leave us a 5* review. It's always a pleasure to see you in store. Thanks, Abbie :)
Antwoord van Hays Travel - Billingham
Thank you for taking the time to leave us a review. Have a fab time on the Iona! Thanks Abbie :)
Brilliant service from Charlotte we had…
Brilliant service from Charlotte we had seen a holiday and Charlotte managed to find it for us explained all the flight information even looked at the other side of the Island for us to see other hotels First class service staff are so frendly and helpfull
20 april 2026
Antwoord van Hays Travel - Billingham
Thank you for your lovely 5* review, I will pass this on to Charlotte.
I hope you have a lovely holiday in Mauritius, Thanks Abbie :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.