Hayes always make me smile whenever I walk through their door.the girls are always so bright and bubbly happy to help.Atherlie booked our holiday to Cyprus .she was as always extremely friendly, help... Toon meer
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Girls in Billingham branch are always helpful, professional and friendly. We knew what we wanted but they booked it for us and sorted our insurance and printed off our paperwork. They guided us on dow... Toon meer
We found that our travel adviser, Jasmine was extremely helpful with our holiday booking. She put us on the right track from the start, giving us helpful information concerning flights etc.
I emailed Abbie, like we always do, about the price for our usual trip to Torremolinos next June. She came back with a great price. I said we would go in yesterday to book it & pay the deposit. Abbie... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
61 Queensway, TS23 2ND, Billingham, Verenigd Koninkrijk
- 01642 535822
5,0
Uitstekend
1K reviews
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Excellent service
Excellent service from Gemma as usual .She was so patient while we decided which holiday we would go for .Everything so smooth and easy from booking holiday ,seats and car parking .Iys a pleasure to go there
25 april 2026
Antwoord van Hays Travel - Billingham
Thank you so much for the lovely 5* review. It's much appreciated and it was my pleasure helping you book your trip. We all hope you have the best time away! Kind regards, Gemma x
Jasmine went out of her way to help…
Jasmine went out of her way to help choose a cruise Charlotte helped as well just let’s hope I succeed in getting it
23 april 2026
Antwoord van Hays Travel - Billingham
It's always a pleasure to see you in branch. Thank You so much for leaving a 5* review. It's very much appreciated. Many Thanks, Jasmine :) x
Chelsea flower Show from Stockton-on-tees
Hays Travel made it easy for us to organise a trip to London to see the Chelsea flower Show 2026. We had missed this in 2025 when we tried to organise this ourselves using regular train service from the north of England and London hotel accommodation. Tickets to the show were also difficult. We are excited and very much looking forward to a mini holiday.
17 april 2026
Antwoord van Hays Travel - Billingham
Thank you so much for the 5* review. It's always lovely to see you both in branch and it was a pleasure helping you book your trip to the Chelsea Flower Show. We all hope you have a wonderful time. Kind regards, Gemma x
Absolutely brilliant staff
Absolutely brilliant staff. They had great understanding of what i wanted and it was booked with ease. This is my new place to book all my holidays. Staff soooo friendly and welcoming.
16 april 2026
Antwoord van Hays Travel - Billingham
Thank you so much for leaving this review for Atherlie, we hope you have a wonderful time away. Thank you Charlotte and the team
They were very friendly
They were very friendly, even when I had to go back a few times the same day !?
16 april 2026
Antwoord van Hays Travel - Billingham
Thank you so much for taking the time to leave this lovely review and I hope you have a really lovely time on holiday for you birthday, Charlotte and the team :-)
Always use Hays Travel
Always use Hays Travel, as they give fantastic customer service finding the best deals without feeling pressured into booking, booked with Atherlie who is so amazing at her job.
11 april 2026
Antwoord van Hays Travel - Billingham
Hello,
Thank you so much for such lovely comments! It is always a pleasure booking your holidays. We hope you both have a fantastic time in Benidorm :)
Thanks Atherlie x
Antwoord van Hays Travel - Billingham
Thank You for leaving me a 5 star review, I hope you have an amazing time on holiday. Thanks Charlotte
Staff were professional whilst being…
Staff were professional whilst being very friendly and helpful.
9 april 2026
Antwoord van Hays Travel - Billingham
Thank You for taking the time to leave me a 5 star review. I hope you have an amazing time in Portugal. Thanks Paige
Such ndly staff felt very well…
Such frendly staff felt very well informed first ever time booking a holiday will use hays travel again my sister gives you a five star as well
7 april 2026
Antwoord van Hays Travel - Billingham
Thank you for booking with us and leaving this lovely review for Gemma ! She will be very pleased. We hope to see you again soon ! x
Friendly helpful staff members helping…
Friendly helpful staff members helping us find a holiday of chocolates
1 april 2026
Antwoord van Hays Travel - Billingham
Thank you so much for taking the time to leave Charlotte a 5* review. I will be sure to pass on your feedback. Another fabulous trip to look forward to.. we appreciate your loyalty. Many thanks, Gemma x
Helpful staff
Helpful staff, talked us through each detail of the booking. It was a relaxed atmosphere
7 april 2026
Antwoord van Hays Travel - Billingham
We appreciate you taking the time to leave us such a fantastic review! It was a pleasure booking your Holiday to Italy! Many Thanks, Jasmine :)
Gemma and Charlotte were absolutely…
Gemma and Charlotte were absolutely amazing at finding and booking us a last minute honeymoon trip. We went in not knowing what we wanted to leaving with an amazing holiday. The atmosphere was so relaxed and the girls were really chatty and totally nailed it by gauging what we liked and didn’t like. Couldn’t recommend them enough! Thank you again!!
6 april 2026
Antwoord van Hays Travel - Billingham
Thank you so much for trusting us to book your lovely honeymoon, we hope you have the most amazing wedding and cruise! All the best Charlotte and Gemma x
Antwoord van Hays Travel - Billingham
Thank you so much for booking and leaving this lovely review for Amanda! Thank you for your loyal custom , another lovely holiday to look forward too:-)
Antwoord van Hays Travel - Billingham
Hello. Thank you so much for your 5* review. We really appreciate your feedback and your loyalty. I hope you have a fantastic time in Tenerife! Kind regards, Gemma :)
Very friendly staff booking process…
Very friendly staff booking process very straightforward
31 maart 2026
Antwoord van Hays Travel - Billingham
Thankyou for your booking and leaving this lovely review for Abbie :-)
Antwoord van Hays Travel - Billingham
Thank you for booking and leaving this review for us, What another lovely holiday you have to look forward too
Antwoord van Hays Travel - Billingham
Thanks so much for the feedback and your 5* review. It was a pleasure helping you book your trip. I hope you have a lovely time! Kind regards, Gemma :)
As ever the staff at Hays Billingham…
As ever the staff at Hays Billingham are consistently approachable, knowledgeable and welcoming.
22 maart 2026
Antwoord van Hays Travel - Billingham
Hello. Thank you so much for leaving me this 5 star review! I hope you have an amazing time in the Norway's Fjords :) Thanks, Paige
Came in too buy travel insurance staff…
Came in too buy travel insurance staff where very helpful and told me different options.
22 maart 2026
Antwoord van Hays Travel - Billingham
Hello Rob. Thank you so much for taking the time to leave me this review! It was a pleasure to meet you :) Have a great trip. Many thanks, Gemma
Helpful and knowledgeable member of…
Helpful and knowledgeable member of staff helped us to get all our requirements for our holiday.
20 maart 2026
Antwoord van Hays Travel - Billingham
Hello. Thank you so much for leaving me this 5 star review! It was my pleasure booking your holiday for you and I hope you have an amazing time in Albufeira :) Many thanks, Jasmine
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