First impression was a great smile and welcome by Ceri @ Broughton. Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and ea... Toon meer
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Lees wat reviewers zeggen
Fantastic place to book a holiday. Lovely friendly staff and plenty of holidays to choose from. Good rates on Travel money too when you've booked. Highly recommended, Broughton Park store
Fantastic helpful friendly staff. Was seen within minutes of entering the store and Dyane was really helpful and sorted my holiday really quickly. Got me a great deal on the exact date and hotel I wan... Toon meer
Bedrijf heeft geantwoord
Charlotte was so helpful and thorough. She was a delight to deal with and very reassuring. It was a relatively complex booking with flights to Trinidad, a connection to Tobago and a home flight from... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 6 Broughton Shopping Park, CH4 0DP, Broughton, Verenigd Koninkrijk
- 01244455791
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Natalie
Natalie listened to us from the beginning and offered fully relevant options. Covering all aspects of a quality holiday. Extremely professional.
6 augustus 2026
First class
Once again used Hays for my cruise booking. First class service with very helpful and knowledgeable staff. Will be going in next week to book another cruise for next year.
17 juli 2026
Staff were fantastic
Staff were fantastic. From my enquiry to booking the holiday they were brilliant.
5 augustus 2026
well recommnded
was dealt with straight away in a helpful manner and with a good outcome
4 augustus 2026
Excellent assistance as always
Excellent assistance as always, Dyane was knowledgeable and found exactly what we were looking for ;-)
3 augustus 2026
So far so good
So far so good, very patient to give us what we required, do to mobility issues.
27 juli 2026
Natalie was very professional and…
Natalie was very professional and listened to our requirements.
2 augustus 2026
A very good experience very helpful and…
A very good experience very helpful and managed to find a good deal
25 juli 2026
Emma was fantastic and found some…
Emma was fantastic and found some wonderful holidays for me to choose from.
28 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Hays Travel - Broughton
Leebyers,
Thank you for your wonderful feedback! I am so pleased to hear that I was both friendly and informative during your visit. I truly appreciate your kind words.
Kind Regards,
Amanda :)
Staff are amazing very helpful i book…
Staff are amazing very helpful i book all my holidays with them.
30 juli 2026
Antwoord van Hays Travel - Broughton
Mr Mark Rigby,
Thank you for your wonderful feedback! We are so pleased to hear that our team has been amazing and helpful, and we truly appreciate your continued loyalty in booking your holidays with us.
Kind Regards
Iioni :)
Antwoord van Hays Travel - Broughton
Lynne Benson,
Thank you for your wonderful feedback! I am so pleased to hear that you received excellent service from me, thanks so much for booking with us again,
Kind Regards
Ceri :)
Antwoord van Hays Travel - Broughton
Delia,
Thank you for your wonderful feedback! We are so pleased to hear that we could assist you in booking your holiday. We hope you have a fantastic trip!
Kind Regards
Aleah :)
Antwoord van Hays Travel - Broughton
Mr Ryan Southan,
Thank you for your wonderful 5-star review! I truly appreciate your kind words.
Kind Regards
Aleah
Aleah went above & beyond to show us…
Aleah went above & beyond to show us all opportunities available, nothing was too much trouble, she even worked 1 hour after her going home time to make sure everything was booked for us
Cannot fault the service we have received from Hayes over the years, the stand out is the service from Aleah in the last few days
29 juli 2026
Antwoord van Hays Travel - Broughton
Website User,
Thank you for your wonderful feedback! It was my pleasure booking your holiday and we really appreciate you coming back to Broughton to book with us again,
Kind Regards
Aleah :)
Natalie- very knowledgeable and helpful
27 juli 2026
Antwoord van Hays Travel - Broughton
Alan ,
Thank you for your wonderful feedback! I am so glad to hear that you found me to be knowledgeable and helpful. I appreciate your kind words.
Kind Regards
Natalie
Great service Great service felt listened to and…
Great service felt listened to and understood what we were looking for. Charlotte was so lovely 🥰 would recommend Broughton store xx
6 juli 2026
Antwoord van Hays Travel - Broughton
Helen Lancaster,
Thank you for your wonderful review! I am so pleased to hear that I provided you with excellent service and understood what you were looking for. If you need anything else just give me a shout!
Kind Regards
Charlotte:)
Ceri was a great person to deal with
Ceri was a great person to deal with. Very helpful and accommodating. Sorted out what we wanted and did it with a smile!
27 juli 2026
Antwoord van Hays Travel - Broughton
Mr Withers,
Thanks so much for your lovely review! Glad I was able to assist you in booking your amazing trip!
Kind Regards
Ceri :)
Emma knew what she was talking about…
Emma knew what she was talking about and gave us some good advice
20 juli 2026
Antwoord van Hays Travel - Broughton
That's so lovely of you to say - if you need anything else just give me a shout. Thanks so much for booking with us in Broughton, see you both soon,
Emma :)
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