Hays Travel - Burnley Reviews 

Every member of staff are very helpfull,
Pleasant, knowledgeable nothing is to much trouble

Very friendly and very professional very impressed

Rachel made our booking so easy as we weren’t sure what we wanted. So we went for her recommendation and booked our holiday. Everyone here are so friendly and knowledgeable and have booked our third holiday here this year.

Absolutely over the moon with the help of a lovely staff members called Georgia at the Burnley office over the past week.
We went in not knowing where to go that would be best for families and with a budget. Not only did she help find a place affordable but she helped us with her own experience of places and where would be best to go with plenty to do for our little ones.
Safe to say we will not be booking anymore holidays anywhere else but here as all the stress was taken out of it by a very understanding staff member who made the process easy and enjoyable. I can not thank her enough

Really friendly and very Knowlegable

Amii was very helpful in doing searches for the right hotel for us. Everything was explained clearly and we were very pleased with the outcome.

The staff make booking a holiday a pleasure.
Their experience and knowledge is very helpful when making a decision to book an holiday. It is evident they enjoy what they do.

Amy was lovely she listened to all our requests and laughed with us. She was polite and a very caring lady . Nothing was too much trouble for her.The service was excellent

Very helpful gave lots of recommendations & advice took care of everything very easy process

Very helpful staff (Georgia/ Georgina? - Burnley)
Found jsu what I was looking for within my budget.

It was easy and the lady was absolutely fantastictalked us through all of it ,explained cost hotel everything ,would defiantly book with them again

Amii was fantastic yesterday during the whole process of booking my dream holiday.
Friendly, supportive, and knowledgeable whilst booking over social media and Email and I was in another country.
Thank you for being you a Superstar.🌟xxx

Very helpful, above and beyond as I went in to ask about 1 cruise, then later decided to look at another.Charlie, in the Burnley branch, looked for the best deals,when not sure asked one of his colleagues, who was the expert on cruises to advise. Very patient and pleasant, would recommend. The first time we have used them but will definitely be back.

Our agent was wonderful. She was approachable, knowledgeable about locations and was able to find us exactly what we wanted. She explained every step of the booking clearly and ensured we were happy with our choice. She sourced a range of options and was able to tailor it to our needs. A lovely sense of humour too. First time using Hays and would definitely use them again. Thank you.

Absolutely brilliant booked 15 night in Florida 5 nights at Disney 5 nights at universal then 5 nights in Tampa and they were very helpful in giving us multiple different options to choose and always kept in contact with updates. Can’t fault them at all. Would recommend

Lia was very friendly and helpful, she answered all our questions and sorted everything out for us 👌.

The ladies at the Burnley branch are excellent. Nothing is to much trouble.

Excellent service

Natalie the Manager is the Best !!!! Burnley Hays travel