Hays Travel - Burnley Reviews 

We went in just to see if you could compare to an online price we had seen. But once we arrived, right from the start, the staff were amazing and we so helpful. The Burnley store matched the online price and made us feel fantastic… they even took the time to talk to our children, and made them feel so special! Thank you, and we will definitely book with you again.

Rachel was amazing with us! Listened to what we wanted, what our budget was and got us a great deal!!

Hayes travel were very good. The staff were very friendly and helpful. We were offered tea or coffee and everything that we wanted to know was explained very well. Will definitely use Hayes again.

knowledgable friendly informative

The staff gorgina was aboustley amazing . Book8ng wiv confidence at the burnley shop. We got a good holiday booking. Looking forward to our holiday

Fantastic experience this being my first time using Hays Travel. Rachel the travel consultant could have not of done anything more than meet mine and my mums needs and her suggestion for our holiday ticked every box.

Leah went above and beyond to get us the exact holiday we had in mind. Not once did she make me feel like I was asking to much. Thank you so much, we will raise a glass in our swim up room you worked so hard to get.

Racheal took her time to ensure the holiday was want I wanted, I never felt rushed or obligated to buy the holiday even when phones kept going and people waiting fantastic service would recommend any one to use Hays travel Burnley

Amii was so kind and helpful, it's the first time I have used a travel company and would definitely recommend hays travel to anyone. Thank you amii. X

Good customer service friendly people easy to understand

The travel agent leah at your Burnley branch was very professional helpful and great customer service advice plus got us assistance for airport nothing was to much trouble also advised us on currency at the shop lovely girl will definitely go back to her and spread the news to my family thankyou leah xx

From when i went in to enquire about pricing a holiday up and also booking that holiday Goergia from Burnley shop was brilliant with me .I've been very down lately with family reasons. And she understood. Let me take my time .ladies who works in the shop was brilliant..I would recommend Hayes Burnley travel to anyone..

Amii our organiser was lovely, the other two girls helped with our choices and the atmosphere was great. It relaxed us and made choosing a holiday a happy experience.
The booking pricess was smooth and gave us confidence that we will be looked after.

Brilliant staff so helpful made the experience of booking a holiday as less stressful as possible and really lovely great girls!

Price matched my holiday even when slightly cheaper. Rachel was very helpful & polite.

The agent who organised my holiday was very helpful and informative,as I am a lone traveller I needed everything to be in place and it is ,they even check you in closer to your holiday date ,provide travel money exchange to ,travel insurance available also ,I will be using them again

Amii was so helpful and found us a holiday when we had a good number of unique requirements.
Thank you very much

All round. Excellent service from the staffs in Burnley branch.
It was Amii who dealt with our package holidays.
Very friendly, helpful, and acted very professionally.
Thank you