Absolutely over the moon with the help of a lovely staff members called Georgia at the Burnley office over the past week. We went in not knowing where to go that would be best for families and wi... Toon meer
Locatie
Wijzig locatie65 The Mall, Charter Walk Shopping Centre, BB11 1BA Burnley, England, GB
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Lees wat reviewers zeggen
Rachel made our booking so easy as we weren’t sure what we wanted. So we went for her recommendation and booked our holiday. Everyone here are so friendly and knowledgeable and have booked our third h... Toon meer
Absolutely brilliant booked 15 night in Florida 5 nights at Disney 5 nights at universal then 5 nights in Tampa and they were very helpful in giving us multiple different options to choose and always... Toon meer
Very helpful, above and beyond as I went in to ask about 1 cruise, then later decided to look at another.Charlie, in the Burnley branch, looked for the best deals,when not sure asked one of his collea... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
65 The Mall, Charter Walk Shopping Centre, BB11 1BA, Burnley, England, Verenigd Koninkrijk
- 01282918026
4,9
Uitstekend
191 reviews
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Absolutely wonderful member of staff
Absolutely wonderful member of staff. Really helpful with what we wanted. Gave us the best value for money and location.
1 juli 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent service.
Rachel was incredibly patient in finding the best package for our budget and requirements. Really friendly and reassuring service. Highly recommended.
28 juni 2026
Antwoord van Hays Travel - Burnley
Thank you so much for your kind words! 😊 It was an absolute pleasure helping you!
Ami was so knowledgeable
Ami was so knowledgeable, took time to understand our needs and made the booking enjoyable ! Really knew her stuff
28 juni 2026
Antwoord van Hays Travel - Burnley
Thank you so much for your lovely feedback! 😊
Antwoord van Hays Travel - Burnley
Thank you so much for your kind feedback! 😊
A very helpful lady,
A very helpful lady,
Understanding to our needs. Explained everything in detail, very happy with your company.
28 juni 2026
Antwoord van Hays Travel - Burnley
We really appreciate your kind words and are so pleased you’re happy with our service
Warm welcome from Nat got a good…
Warm welcome from Nat got a good holiday at a great price
18 juni 2026
Antwoord van Hays Travel - Burnley
Thank you so much for your lovely feedback! 😊We really appreciate your kind words ✨
Very knowledgeable staff member…
Very knowledgeable staff member (Natale) that got all the details we needed together very efficiently also with good tips and advisory details
24 juni 2026
Antwoord van Hays Travel - Burnley
We really appreciate your lovely feedback! 😊
Booked our holiday yesterday for our…
Booked our holiday yesterday for our 1st Christmas away. The lady working in Burnley Hays Travel was excellent, so helpful, easy to talk to , transparent and genuine. Would highly recommend Hays Travel.
22 juni 2026
Pamela was lovely very helpfull please…
Pamela was lovely very helpfull please thank her for me.
20 juni 2026
Antwoord van Hays Travel - Burnley
This is wonderful to read, thank you for such a lovely review. We hope to see you soon!
Excellent advice about a trip we were…
Excellent advice about a trip we were considering, after listening to what we preferred Natalie found exactly what we wanted.
Since booking we have received our full itinerary and are now looking forward to our trip to India.
12 juni 2026
Antwoord van Hays Travel - Burnley
Thank you for such a lovely review, we loved helping you plan this amazing trip! We hope to see you both soon.
Great help on booking a holiday
It is my first experience of going on a cruise. Little or no idea idea. The lady took the time to listen and gave me a few ideas. On booking she showed great kindness and was very professional.
18 juni 2026
Antwoord van Hays Travel - Burnley
You are going to love your first cruise and we are thrilled we were able to get this booked for you!
I went in to book a mini break to Salou…
I went in to book a mini break to Salou and Rachel was so helpful she knew just what I wanted .
she had so much time for me . She sorted the full holiday package out .
She also give us free fast track at the airport. Highly recommend x
16 juni 2026
Antwoord van Hays Travel - Burnley
Rachel will be so happy to read this - Thank you for booking with us!
Rachel was lovely and was still dealing…
Rachel was lovely and was still dealing with our booking at 6.15pm which showed her commitment and care beyond duty 👍😁
15 juni 2026
Antwoord van Hays Travel - Burnley
So glad we got this booked for you, you will love it!
Antwoord van Hays Travel - Burnley
Always a smile at Hays Travel and we are so pleased we could help you with your holiday!
Antwoord van Hays Travel - Burnley
Thank you for booking with us, Leah will be thrilled with your review, We hope to see you soon!
Great service, no hassle and stress free.
We didn't know what to expect never being a Hays Customer before.
The staff member who helped us was great, she listened to what we wanted, our ideas, was open and honest about what was included in our holiday .
It didn't feel rushed and before we knew it our holiday was chosen, reconfirmed, booked and paid for.
It was stress free.
Yes we could have spent hours going online ourselves comparing hotels, destinations but to be honest I'm glad we chose to go to Hays because they gave their own experience of visiting our chosen destination, and what they enjoyed while they were there.
Great service thankyou :)
8 juni 2026
Antwoord van Hays Travel - Burnley
Thank you so much for your lovely review and for booking with Hays Travel Burnley. We’re delighted to hear you had a great experience with us. We really appreciate your support and look forward to helping you plan your next holiday!
The advisor was very good she went into…
The advisor was very good she went into every detail and made sure we understood everything. We started using Hayes travel and would not look anywhere else they are so helpful. I used to go on the internet and book holiday's myself. No more since using Hayes travel.
13 juni 2026
Antwoord van Hays Travel - Burnley
Thank you for taking the time to leave us a review. We’re so pleased you chose Hays Travel Burnley and that you were happy with the service you received. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
Found us great deal
7 juni 2026
Antwoord van Hays Travel - Burnley
Thank you for your fantastic feedback! We’re thrilled you booked with Hays Travel Burnley and had a positive experience with us. We hope you have an amazing holiday and look forward to seeing you again soon.
Antwoord van Hays Travel - Burnley
She sure is, thank you for taking the time to leave us a great review, Amii will be so happy!
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