Absolutely over the moon with the help of a lovely staff members called Georgia at the Burnley office over the past week. We went in not knowing where to go that would be best for families and wi... Toon meer
Locatie
Wijzig locatie65 The Mall, Charter Walk Shopping Centre, BB11 1BA Burnley, England, GB
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Lees wat reviewers zeggen
Rachel made our booking so easy as we weren’t sure what we wanted. So we went for her recommendation and booked our holiday. Everyone here are so friendly and knowledgeable and have booked our third h... Toon meer
Absolutely brilliant booked 15 night in Florida 5 nights at Disney 5 nights at universal then 5 nights in Tampa and they were very helpful in giving us multiple different options to choose and always... Toon meer
Very helpful, above and beyond as I went in to ask about 1 cruise, then later decided to look at another.Charlie, in the Burnley branch, looked for the best deals,when not sure asked one of his collea... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
65 The Mall, Charter Walk Shopping Centre, BB11 1BA, Burnley, England, Verenigd Koninkrijk
- 01282918026
4,9
Uitstekend
191 reviews
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The staff at the Burnley office went…
The staff at the Burnley office went above & beyond . Would definitely book with them again . Thanks Leah for all your help .
17 februari 2026
Antwoord van Hays Travel - Burnley
Thank you so much for your lovely feedback. We’re delighted the Burnley team and especially Leah went above and beyond for you. We really appreciate your kind words ☺️
Hello me and my partner went to the…
Hello me and my partner went to the Burnley branch and Rachel was very helpful she made our experience easy and put our minds at ease. Very helpful we would definitely recommend Rachel to anyone thank you
15 februari 2026
Antwoord van Hays Travel - Burnley
We’re delighted Rachel made everything easy and helped put your minds at ease. We really appreciate your recommendation.☺️
Amazing friendly staff
Amazing friendly staff, Amii went above and beyond to find the best option for a trip to Barbados for myself and my daughter for her 21st birthday.
15 februari 2026
Antwoord van Hays Travel - Burnley
Thank you so much for your lovely review. We’re delighted Amii could go above and beyond to find the perfect Barbados trip for such a special 21st birthday celebration! We also enjoyed having you in store☺️
Antwoord van Hays Travel - Burnley
Thank you so much for sharing this, it’s wonderful to hear you had such a great experience🙂
Antwoord van Hays Travel - Burnley
Your feedback means a lot to us. Thank you for sharing your experience! 😀
Amazing experience Georgia was so…
Amazing experience Georgia was so helpful from the Burnley branch she really did go above and beyond to help me
2 februari 2026
Antwoord van Hays Travel - Burnley
We love hearing feedback like this. Thanks for taking the time to share it, I will pass this lovely comment on to Georgia 😊
From start to finish the service was…
From start to finish the service was friendly, through and with a brilliant atmosphere so thank you for making our experience memorable. The team was very helpful, informative and friendly so we'd definitely recommend Hays Travel in Burnley to friends and family. Rachel who booked our holiday was very good at her job with being friendly and through and we'll definitely be booking our future holiday with you again.
1 februari 2026
Antwoord van Hays Travel - Burnley
Your review put a smile on our faces. Thank you for taking the time to share your experience, we really enjoyed having you all in store! We look forward to welcoming you back in store soon - Rachel😊
Big birthday getaway 🥳
Wanted to book a trip to celebrate our daughter's upcoming 30th birthday, had an idea of what I wanted but felt completely overwhelmed when tried to do it myself.
Spoke with Leah in-store and she set to work on our wish list, within just over an hour we had booked, paid deposit had a coffee and on our way. EASY!
Would highly recommend Hays, our first time of using them, but won't be the last.
Thank you so much for taking the stress out of booking a holiday.
31 januari 2026
Antwoord van Hays Travel - Burnley
Huge thanks for your review! We’re thrilled you had a great experience, Leah will be so pleased to hear 😊
Really helpful
Really helpful. Helped woth beat deal. 3 of them got involved to help us out.
25 januari 2026
Antwoord van Hays Travel - Burnley
Really appreciate your feedback! thank you! 😊
Rachel
Rachel was lovely to speak with. She managed to sort two holiday for me, one online/over the phone and one in store. Would definitely recommend.
30 januari 2026
Antwoord van Hays Travel - Burnley
Thank you Casey, We’re so happy you had a great experience in store Rachel will be happy to receive your feedback 😊
Sorted everything out for me what I…
Sorted everything out for me what I asked for very helpful and listened
29 januari 2026
Antwoord van Hays Travel - Burnley
We’re grateful you took a moment to review us. Thank you for choosing us.
Antwoord van Hays Travel - Burnley
Thank you for your lovely review! 😊
Was very easy to book and the lady I…
Was very easy to book and the lady I dealt with was fantastic.
18 januari 2026
Antwoord van Hays Travel - Burnley
Thank you for the great review 😊
Hays traval is good and …
Hays traval is good and very helpful the people that work there are all helpful thank you kind regards from Michael
20 januari 2026
Antwoord van Hays Travel - Burnley
Thank you Michael, You just made our whole team smile 😊
Just booked our summer holiday to Italy…
Just booked our summer holiday to Italy with Amii at Hays Travel in Burnley and received an absolutely fantastic service. Amii was amazing, made us feel at ease, helped us find the perfect holiday and simply couldn't do anymore for us .If anyone is planning to book a holiday through a travel agency then I couldn't recommend Hays travel in Burnley highly enough, especially Amii, she will go above and beyond to help you find the perfect holiday. Amazing friendly service,.Thank you Amii,5 star all the way .!!!!
26 januari 2026
Antwoord van Hays Travel - Burnley
We’re so grateful for your feedback, it helps us keep doing what we love! I will pass this lovely review on to Amii 😊
Told you what you need to know and very…
Told you what you need to know and very helpful
26 januari 2026
Antwoord van Hays Travel - Burnley
We’re grateful for your review. Thank you. 😊
Antwoord van Hays Travel - Burnley
Thank you for sharing your experience with us ❤️
Super freinds found more than what we…
Super freinds found more than what we asked for we went in with an idea of what wanted and come out with an amazing holiday more than we thought we could afford highly recommended
Rachel was amazing too
25 januari 2026
Antwoord van Hays Travel - Burnley
Thank you for taking the time to leave such a lovely review 😊
always very helpful and welcoming
always very helpful and welcoming. we won't book with anyone else.
18 januari 2026
Antwoord van Hays Travel - Burnley
Thank you for your comment, we appreciate your support 😊
Antwoord van Hays Travel - Burnley
Thanks for choosing us and for leaving a review 😊
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