We always deal with Trinity at the Chelmsford store, she always gives 100% to all our enquiries. She always calls or e mails when she says she will. Her polite and enthusiastic nature, makes her a ple... Toon meer
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Trinity that works in the Chelmsford office is amazing, she helped us last year with our cruise, she was so helpful we booked again this year with her, there wasn't anything she wouldn't do for us,... Toon meer
Bedrijf heeft geantwoord
Marney was incredibly helpful over our 2 visits. We went in not really knowing where we wanted to go. Her excellent knowledge about the different locations resulted in us booking a holiday in Italy. N... Toon meer
Bedrijf heeft geantwoord
Our experience was made great by Evita. It was mostly your travel consultant, EVITA. I had spoken to her three times prior to actually booking. A solo trip to Australia is completely out of my co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
19-20 High Chelmer, CM1 1XL, Chelmsford, Verenigd Koninkrijk
- 01245801314
4,9
Uitstekend
998 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good afternoon to all in hays travel . thanks to leah and brooke for help me to get a good deal on a trip to the ROYAL EDINBURGH military tattoo . All the staff are good and friendly .
Good afternoon to all in hays travel good staff and a good service . I will keep booking my holidays with hays travel .thanks to leah and brooke for there help on my trip the royal edinburgh military tattoo in AUG26 ..KEEP UP THE GOOD WORK .. thank mr j lane
1 maart 2026
Antwoord van Hays Travel - Chelmsford
Johnnie,
We appreciate you taking the time to share your positive experience with us. We're so happy to hear that we could provided good service, and we look forward to helping you book future holidays.
Thank you,
Brooke and Leah
helpful and efficient service
1 maart 2026
as usual the staff were very helpful…and knowledgeable
as usual the staff were very helpful and knowledgeable
25 februari 2026
Antwoord van Hays Travel - Chelmsford
Thank you for taking the time to leave me a review, it is always a pleasure to see you both in store and help to get your holidays booked.
Victoria
Victoria sorted out a cruise for us…
Victoria sorted out a cruise for us very friendly and knowledgeable would definitely recommend her to friends and family
28 februari 2026
Antwoord van Hays Travel - Chelmsford
Thank you very much for taking the time to leave me a review. It was a pleasure to meet you both in store and help to get your cruise booked.
Victoria
Very helpful young lady sorted out a…
Very helpful young lady sorted out a holiday with no problems 👌
21 februari 2026
Antwoord van Hays Travel - Chelmsford
Thank you for taking time to write this lovely review. Im so glad I could get this booked for you, it was a pleasure to meet you both and I hope you enjoy your holiday!
Marney :)
Very helpful and a positive experience…
Very helpful and a positive experience going into a travel agency which we haven’t done for years
24 februari 2026
Antwoord van Hays Travel - Chelmsford
Good Afternoon Mrs Maltby,
Thank you so much for your lovely review! I appreciate this!
Kind Regards,
Evita
Reece was very professional and went…
Reece was very professional and went the extra mile to help me get the correct holiday for my requirements.
21 februari 2026
Antwoord van Hays Travel - Chelmsford
Hi Rose,
It was lovely meeting you and finding you a holiday! I hope you're looking forward to your cruise :)
Thank you for your kind words
helpful and knowledgeable
Evita was very helpful and patient with our needs.
She was able to give us information about the areas we were interested in which enabled us to make informed decisions.
Polite and respectful and friendly in equal measures.
23 februari 2026
Antwoord van Hays Travel - Chelmsford
Good Afternoon Mrs Winney,
Thank you so much for your lovely review, I appreciate this!
I'm so glad I could get your holiday booked for you.
Kind Regards,
Evita
Very informative and friendly staff
14 februari 2026
Antwoord van Hays Travel - Chelmsford
Good Afternoon Mr Rosa,
Thank you so much for your lovely review!
Kind Regards,
Evita
Reece was brilliant
Reece was brilliant, very patient with us and looked thoroughly into all aspects of what we wanted.
Overall he took all the work from our shoulders, making us feel much less stressed.
Very satisfied, thank you Reece 👏👏👏
15 februari 2026
Antwoord van Hays Travel - Chelmsford
Hi Anne,
I hope you're well, thank you for your kind words :)
It was a pleasure finding you a holiday
I decided to fly!
I decided to fly from Cornwall to Stansted after visiting a friend. The young lady who helped me
navigate setting up an app on my old telephone
was so patient with me.
Unfortunately I did not take a note of her name.
Whenever I decide to book a holiday I will be certain
to use Hays Travel.
20 februari 2026
Antwoord van Hays Travel - Chelmsford
Thank you so much for your kind review. It was a pleasure to book your flight and I really appreciate your lovely feedback. Thank you again for being so patient with me as I am training and I hope to see you again soon!
Marney :)
Always outstanding
As always outstanding service from Hays. So helpful and efficient.
13 februari 2026
Antwoord van Hays Travel - Chelmsford
Hi Lisa,
Thank you so much for you kind review! It is always a pleasure to book your holidays!!
Leah.
Made very welcome Julia was quite…
Made very welcome Julia was quite knowledgeable and we booked the holiday
19 februari 2026
Antwoord van Hays Travel - Chelmsford
You are very welcome , Thank you for your booking . Julia x
I was made to feel very welcome and…important
I was made to feel very welcome and Rhys from the Chelmsford branch was very understanding and helpful when I run into some technical phone issues. Highly recommend this store
11 februari 2026
Antwoord van Hays Travel - Chelmsford
Hi Linda,
Thank you for your kind words, in the end we managed to get your cruise booked so thank you for your patience :)
Hays Travel in High Chelmer is…
Hays Travel in High Chelmer is brilliant for booking any kind of holiday. Reece was amazing as always and never fails to find us the exact kind of holiday we are looking for. He is patient and thorough in what he does and does it well. Thanks so much Reece, we are so looking forward to our trip to Dubai.
18 februari 2026
Antwoord van Hays Travel - Chelmsford
Hi Lorena,
Thank you so much for your kind words, it's always a pleasure to serve you and find you the best possible deal we can
We've been using Hays for the last 5…
We've been using Hays for the last 5 years now. They just make everything so easy, especially Julia at Chelmsford. We wouldn't go anywhere else!
17 februari 2026
Antwoord van Hays Travel - Chelmsford
Thank you , you are more than welcome . Julia x
Hays travel Chelmsford
Michelle at Hays travel Chelmsford was patient with our questions no matter how trivial and on a busy day with computer challenges was able to still get our holiday details and destinations promptly. Michelle was also as good as her word with personalised care communicating promptly by phone and email . Would highly recommend the staff at Hays travel Chelmsford and use them again
9 februari 2026
Antwoord van Hays Travel - Chelmsford
Hello, Miss Donaldson
Thank you for you kind review, We are always here to help. It was a pleasure to help you book your holiday.
Kind Regards
Michelle
Antwoord van Hays Travel - Chelmsford
You are very welcome . Thank you for your booking . Julia x
We didn’t have to spend hours sitting…
We didn’t have to spend hours sitting in the shop. We visited told them our requirements; Then a few days later we were contacted with exactly our requested holiday
7 februari 2026
Antwoord van Hays Travel - Chelmsford
Good Afternoon Mr Ridley,
Thank you very much for your review!
Kind Regards,
Evita
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