I book a lot of holidays through Hays Travel,as always it was a plesent experience,carried out by lovely friendly staff ,who would bend over backwards to help you,this time it was Chelsey who always g... Toon meer
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Georgia was really lovely and helpful, making sure we received the best value and booked the right hotel for our needs. Service at Crook is always of a high standard, well done.
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Excellent service went there looking for a certain holiday found it was a bit more expensive than originally thought. The gentleman helped with finding another that was more to our budget. Could not... Toon meer
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Lorraine was brilliant.we had been let down badly by love holidays and she saved the day So understanding ,knowledgeable and helpful. We cannot sing her praises enough We will most certainly only... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
10 Hope Street, DL15 9HS, Crook, Verenigd Koninkrijk
- 01388 766166
5,0
Uitstekend
862 reviews
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Always a great service from Hays Travel…
Always a great service from Hays Travel in Crook. The staff listen to your needs (wants) and will tailor a holiday to meet your requirements. We booked with Lorraine (“Lorraine, Lorraine Lorraine - when I find her…….”) 🤣 Was too young to know Bad Manners songs 🤦♂️ Here’s hoping Sicily is going to be a relaxing holiday.
21 januari 2026
Antwoord van Hays Travel - Crook
Thank you for your lovely feedback Paul, we did enjoy listing and learning a new song after you told Lorraine about it. It did make us smile :)
Im sure your both going to have an amazing holiday and have plenty time to relax :)
I will pass your comments onto Lorraine when shes back in the office.
Thanks Chelsey
Fabulous experience
Declan was great, he was very informative and helped us book our holiday with ease. We really appreciate his help.
10 januari 2026
Antwoord van Hays Travel - Crook
Thank you for taking the time to leave such kind feedback.
I will pass your comments onto Declan when he is next in the office :)
Thanks Chelsey x
Absolutely Amazing staff
Absolutely Amazing staff, friendly from the moment I walked into the shop.. and made me feel so comfortable and satisfied booking my first holiday for my family
20 januari 2026
Antwoord van Hays Travel - Crook
Thank you so much for taking the time to leave such lovely feedback. It was a pleasure to book your first family holiday :)
Thanks
Lorraine
Georgia was very friendly and helpful
18 januari 2026
Antwoord van Hays Travel - Crook
Thank you for taking the time to leave lovely feedback.
I will pass your comment onto Georgia when shes next in the office :)
Thanks Chelsey
Antwoord van Hays Travel - Crook
Thank you for your very kind feedback. It was lovely to see you both in the office and I'm sure you'll both have an amazing time!
Thanks
Declan
Very pleasant attentive staff
Very pleasant attentive staff, who do their very best to help.
14 januari 2026
Antwoord van Hays Travel - Crook
Thank you for your kind comments. We appreciate you taking the time to share your experience. I will pass your feedback onto Georgia.
Thanks
Declan
Extremely helpful and friendly each…
Extremely helpful and friendly each time I had an enquiry.
Will definitely recommend them to family & friends.
16 januari 2026
Antwoord van Hays Travel - Crook
Thank you for taking the time to leave lovely feedback. It was a pleasure to book your holiday and I know your both going to have an amazing holiday :)
Thanks Chelsey x
Holiday Insurance
now fully up to speed with the insurance thingy thanks to Lorraine
16 januari 2026
Antwoord van Hays Travel - Crook
Thank you for leaving lovely feedback Clive. I will pass your comments onto Lorraine for you when shes next in the office :)
Thanks Chelsey
Booked my holiday with Hayes travel.
Booked my holiday with Hayes travel.
Very helpful staff, big thank you to Chelsey for making this booking so easy.
16 januari 2026
Antwoord van Hays Travel - Crook
Thank you for taking the time to leave kind feedback John.
It was lovely seeing you in the office and im sure your going to have an amazing holiday :)
Thanks Chelsey
Went in with an idea came out with a…
Went in with an idea came out with a holiday with everything we wanted
15 januari 2026
Antwoord van Hays Travel - Crook
Thank you for taking the time to lerave such kind feedback. It was lovely seeing you both in the office and I know your going to have an amazing family holiday.
Thanks Chelsey :)
The girl Chelsea who dealt with our…
The girl Chelsea who dealt with our holiday was very helpful and search till she found us the best accommodation at the price that was suitable for us would highly recommend her
11 januari 2026
Antwoord van Hays Travel - Crook
Thank you for leaving such lovely feedback Kathleen, I know your all going to have an amazing girls trip. I cant wait to hear all about it and see your holiday photos :)
Thanks Chelsey x
Antwoord van Hays Travel - Crook
Thank you for taking time to leave feedback Andrew. Im sure your going to have a fab holiday and I will pass your comments onto Lorriane for you :)
Thanks Chelsey
Jersey 2026
We had a positive start to the booking process - staff in the Crook branch always recognise and welcome us. Our booking on this occasion was organised by Chelsey, who did an excellent job.
She sorted all elements of our holiday in a friendly and efficient manner.
Thank you,Chelsey!
11 januari 2026
Antwoord van Hays Travel - Crook
Thank you for taking the time to leave such kind feedback :)
Its always lovely to see you both in office and I know your both going to have a fab holiday.
Thanks Chelsey x
Chelsea was very efficient in replying…
Chelsea was very efficient in replying to my message and booking me up. Very knowledgeable. Can’t wait for our trip away ☺️
12 januari 2026
Antwoord van Hays Travel - Crook
Thank you for taking the time to leave such lovely feedback Laura. I know your going to have a magical holiday and I cant wait to hear all about it :)
Thanks Chelsey x
Antwoord van Hays Travel - Crook
Thank you for taking the time to leave lovely feedback. It was a pleasure to see you both in the office and I will pass your comments onto Lillie when shes next in the office.
Thanks Chelsey :)
Antwoord van Hays Travel - Crook
Thank you for your lovely feedback. It was nice to see you both in the office and I know your going to have a fab cruise :)
Thanks Chelsey
Young lady who I booked holiday
Young lady who I booked holiday was most helpful pleasant and patient while I decided where to go showing me various hotels to choice from as I keep swapping and changing till I picked the right one to suit me
6 januari 2026
Antwoord van Hays Travel - Crook
Thank you for taking the time to leave lovely feedback. It was a pleasure booking your holiday and I know your going to have a fb time :)
Thanks Chelsey
Thanks to all the team at Hays Crook…
Thanks to all the team at Hays Crook branch for helping me to book a great holiday, in particular Lillie, who arranged everything and even price matched a price I'd found online. Thank you
31 december 2025
Antwoord van Hays Travel - Crook
Thank you for your feedback. We appreciate your kind comments! I will ensure this is passed across to Lillie :)
Thanks,
Declan
Lorraine was amazing spent time…
Lorraine was amazing spent time checking deals and getting us the perfect holiday
31 december 2025
Antwoord van Hays Travel - Crook
Thank you for your very kind feedback; we appreciate it! I will pass your comments onto Lorraine :)
Thanks,
Declan
As usual a warm welcome from the staff
As usual a warm welcome from the staff, Chelsey was efficient as usual dealing with my booking. She used her expertise to meet my requirements.
30 december 2025
Antwoord van Hays Travel - Crook
Thank you for taking the time to leave lovely feedback. Its always so nice to see you in the office and I know your both going to have another fab holiday :)
Thanks Chelsey x
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