Saw Tom at your Hexham shop again on Monday morning to look at short Med cruises after dates for hotel stays from earlier searches and visit did not work out for us. Given excellent advice and options... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
You are always greeted with a smile when you enter the Hayes office in Hexham. It's a sign the staff enjoy their job nothing is a bother, I got a new app downloaded for Ryan Air and my booking update... Toon meer
Bedrijf heeft geantwoord
Tom listened carefully to what we wanted, suggested several options and worked with us to find a great 4 night break in Europe. Also the following day he helped us book a tour in Central America, with... Toon meer
Bedrijf heeft geantwoord
Booked our holiday through the Hexham branch and can't recommend Thomas highly enough. Over four or five visits and phone calls he sorted every fiddly bit of it; flights, transfers, rooms, currenc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
44 Fore Street Town Centre, NE46 1LZ, Hexham, Verenigd Koninkrijk
- 01434 267658
4,9
Uitstekend
704 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Hexham
Thank you for sharing your experience with us! Pleasure getting you booked up :) Thanks - Alisha
Antwoord van Hays Travel - Hexham
Thankyou for your lovely review, hope you have a fabulous trip :) Thanks - Alisha
Very knowledgable and experienced…
Very knowledgable and experienced member of staff.
Accommodating of our requirements and flexible.
Happy to answer and questions.
6 januari 2026
Antwoord van Hays Travel - Hexham
Thankyou for your lovely review. It was a pleasure to get your Holiday booked with us - Karen
The whole experience was excellent
The whole experience was excellent, the staff are very helpful and considerate. We could not ask for anything better
3 januari 2026
Antwoord van Hays Travel - Hexham
Thank you for your lovely review - Scarlett
So helpful
So helpful, lots of support to find the right holiday. Beat the online prices. Thank you
1 januari 2026
Antwoord van Hays Travel - Hexham
Thank you for your lovely review ,it was great to find you your holiday :) Thanks - Scarlett
Antwoord van Hays Travel - Hexham
Thank you for your kind review was a pleasure booking you :) Thanks - Joe
Knowledgeable and polite
Joe was very polite and knowledgeable and found us a holiday that sounds exactly what we are looking for . He listened to what we were looking for and organised the whole package.
28 december 2025
Antwoord van Hays Travel - Hexham
It was a pleasure meeting you and booking your Holiday. Thank you. Joe
Excellent service
Spoke to three members of staff all extremely efficient and helpful, and gave us an excellent deal for our cruise.
21 december 2025
Antwoord van Hays Travel - Hexham
Thank you for your great review :) - Tom
Super friendly staff
Super friendly staff, was just a flying visit but made me feel welcome and like i was just popping round to see a friend.
Great service!
Look forward to coming back.
19 december 2025
Antwoord van Hays Travel - Hexham
Thank you for lovely review Graham, see you next time. - Scarlett
Hexham Hays Travel Team Are Wonderful
The caring team at Hexham Hays Travel go above and beyond to make you feel welcome, listen to your wishes/needs and to find a holiday deal that’s perfect for you.
25 november 2025
Antwoord van Hays Travel - Hexham
Thank you for such kind comments and as always it was great to find you your perfect holiday. Tom
Very helpful
27 november 2025
Antwoord van Hays Travel - Hexham
It was a pleasure to get your Holiday booked with us - Thanks Tom
I pop into hayes quite often and I know…
I pop into hayes quite often and I know the staff there. They know me as well. They are extremely helpful researching things for me getting the answers and giving me quotes etc
26 november 2025
Antwoord van Hays Travel - Hexham
Thank you for your kind review, we are glad you had a enjoyable experience with us:)
Very help full lady
Very help full lady. Lovely to talk to, gave useful information and even offered to call a frequent travel client to ask about our holiday destination / trip. Answered all the questions we had. Went through everything quickly and clearly. Would use Hays travel Hexham again.
29 november 2025
Antwoord van Hays Travel - Hexham
Thank you for your lovely review Christine :)
Great experience very patient as always…
Great experience very patient as always Karen looked at loads of different options for us as we were quite specific with what we needed as was a big family villa
Thanks for all your help as always
16 november 2025
Antwoord van Hays Travel - Hexham
Thank you for your kind review, Karen :)
Usual friendly and helpful service from…
Usual friendly and helpful service from Hays Hexham, whom we’ve used for many years
16 november 2025
Antwoord van Hays Travel - Hexham
Thankyou for your lovely feedback, was a pleasure getting you booked :) Thanks - Alisha
Could not have been more helpful or…
Could not have been more helpful or friendly.No pressure just great service.
12 november 2025
Antwoord van Hays Travel - Hexham
Thank you for your kind review - Karen
Friendly and very appproachable staff…
Friendly and very appproachable staff who found a lovely hotel that meets all our requirements
12 november 2025
Antwoord van Hays Travel - Hexham
Thank you for your lovely review Deborah :) - Alisha
Excellent service allround.
The manager of Hays Travel dealt with my booking at Hexham.
I could only praise him for what he did for us. He was very helpful and gave us a good deal.
1 november 2025
Antwoord van Hays Travel - Hexham
Thank you for your kind words, was a pleasure serving you, have a good trip, thanks Tom
Antwoord van Hays Travel - Hexham
Thank you for your kind review - Scarlett
Booking very simple over the phone with…
Booking very simple over the phone with Karen, excellent customer service.
Tom the manager was fantastic too with updates on the booking.
Looking forward to 2028 🚢
Thankfully a few more holidays before then 🥂🌞🕶️🏖️
24 oktober 2025
Antwoord van Hays Travel - Hexham
Thank you for your lovely review :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.