Saw Tom at your Hexham shop again on Monday morning to look at short Med cruises after dates for hotel stays from earlier searches and visit did not work out for us. Given excellent advice and options... Toon meer
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You are always greeted with a smile when you enter the Hayes office in Hexham. It's a sign the staff enjoy their job nothing is a bother, I got a new app downloaded for Ryan Air and my booking update... Toon meer
Bedrijf heeft geantwoord
Tom listened carefully to what we wanted, suggested several options and worked with us to find a great 4 night break in Europe. Also the following day he helped us book a tour in Central America, with... Toon meer
Bedrijf heeft geantwoord
Booked our holiday through the Hexham branch and can't recommend Thomas highly enough. Over four or five visits and phone calls he sorted every fiddly bit of it; flights, transfers, rooms, currenc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
44 Fore Street Town Centre, NE46 1LZ, Hexham, Verenigd Koninkrijk
- 01434 267658
4,9
Uitstekend
704 reviews
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Excellent Service
Helpful, efficient and friendly staff. Searched out, and identified a holiday that matched my requirements. They took time to ensure that the holiday was suitable, checking various elements to make sure the complete package would be suitable.
18 oktober 2025
Antwoord van Hays Travel - Hexham
Thank you for your kind words, was lovely meeting you and getting you fixed up, hope you have a fab holiday, thanks again Alisha
Very polite and helpful staff
Very polite and helpful staff. I didn't realise flights only could be booked through a travel agency. The staff were able to to book with an airline with more convenient times, more baggage allowance and cheaper booked seats. The staff have saved me alot of money for our family holiday and it is ATOL protected.
9 oktober 2025
Antwoord van Hays Travel - Hexham
Thanks for your kind feedback, hope you have a lovely time
Hexham great staff …
Went in to the hexham branch very nervous as this is the first time travelling on my own , but alisha has helped me eas my mind by explaining to me what to do and printed everything out for me , she got me the best deal and I will definitely be back to book my next trip thank you alisha 🫠
8 oktober 2025
Antwoord van Hays Travel - Hexham
Thankyou for your lovely review, it was a pleasure to get you booked up :) - Thanks Alisha
Antwoord van Hays Travel - Hexham
Thank you for your lovely review Susan - Karen
Karen was absolutely amazing when…
Karen was absolutely amazing when helping us book our last minute getaway for Tuesday! She went above and beyond to find the best package deal that suited our budget and preferences perfectly. Her communication was friendly, fast, and very helpful throughout the whole process. Couldn’t have asked for better service! 5 stars all round for Karen’s professionalism, customer care, and destination knowledge.
5 oktober 2025
Antwoord van Hays Travel - Hexham
Thank you for your lovely review Jack, I hope you enjoy your holiday :) - Karen
Antwoord van Hays Travel - Hexham
Thank you for your great review. Thomas :)
Searched for exactly what I wanted with…
Searched for exactly what I wanted with flight times.
3 oktober 2025
Antwoord van Hays Travel - Hexham
Thank you for your review :) Thomas
Antwoord van Hays Travel - Hexham
Thank you for your lovely review :) Scarlett
Antwoord van Hays Travel - Hexham
Thank you for your kind words, it was lovely getting you booked up - Karen
Friendly and Helpful Service
Very friendly, helpful service from Karen Rutherford. She is very knowledgeable and understood exactly what we were after.
27 september 2025
Antwoord van Hays Travel - Hexham
Thank you for your kind words :) - Karen
Karen was excellent
Karen was friendly, helpful and got my tickets booked quickly. Gave good advice re insurance. Very happy with my experience. First time using Hays Travel. Would definitely use again.
20 september 2025
Antwoord van Hays Travel - Hexham
Thank you for your kind review - Karen
Antwoord van Hays Travel - Hexham
Thank you for your great review :)
Friendly
Friendly and easy experience. Unhurried and attentive to our requirements.
17 september 2025
Antwoord van Hays Travel - Hexham
Thank you for your great review Malcom :) - Tom
Antwoord van Hays Travel - Hexham
Thank you for your review. - Scarlett
Antwoord van Hays Travel - Hexham
Thank you for your review Susan. :) - Karen
Extremely helpful
Extremely helpful. Took so much time helping me find the right price for my disney land Paris holiday
7 september 2025
Antwoord van Hays Travel - Hexham
Thank you for your kind review, happy to get you fixed up, we hope you have a fantastic holiday :) - Karen
Great service by Karen.
Great service by Karen who is always efficient, knowledgeable and friendly. I wouldn’t go anywhere else to book a holiday.
10 september 2025
Antwoord van Hays Travel - Hexham
Thank you for your kind review, we hope you have a fantastic holiday :) - Karen
Very knowledgeable and helpful.
Karen was knowledgeable and very helpful when booking our holiday. She also gave valuable insight to another potential holiday. Thank you.
7 september 2025
Antwoord van Hays Travel - Hexham
Thank you for your kind review, was lovely getting you booked up :) - Karen
Thank Your for booking our holiday for…
Thank Your for booking our holiday for 2026. decided to book through travel agency rather than direct with operator. Almost price matched the Tour Operator price.Much appreciated.
31 augustus 2025
Antwoord van Hays Travel - Hexham
Thank you for a lovely review, we are so glad we found your perfect holiday :)
Adviser was so polite and was very helpful.
Went to book holiday with my girlfriend and was welcomed into shop by friendly staff even got offered a tea or coffee while we were there. Adviser was so polite and was very helpful.
7 september 2025
Antwoord van Hays Travel - Hexham
Thanks for your lovely review William, we hope you have an amazing time away - Tom
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