The staff are very attentive and no job is difficult for them. Have booked holiday with them lots of times and would not use any other travel agent . The girls in the Johnstone shop are always happy,... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
First class as always Everything is always dealt with in excellent service good friendly goes above and beyond for all my needs as I have abilities
Bedrijf heeft geantwoord
We were unsure what we were actually looking for. Rowan listened patiently and helped us find our ideal break. Talked us through everything and made sure we were happy at every step. Definitely be bac... Toon meer
Bedrijf heeft geantwoord
From the initial welcome from the agent, Janice, until I hugged her in thanks at the door, she made a (somewhat) disjointed holiday seamless. Janice showed immense patience with the Tour Operator bec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
52 High Street, PA5 8SG, Johnstone, Verenigd Koninkrijk
- 01505887326
4,9
Uitstekend
795 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff very helpful and knowledgable
19 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you for your lovely feedback. I will pass this on to Yvonne - Abbie
Antwoord van Hays Travel - Johnstone
Thanks for this lovely feedback. I will pass this on to Janice. Yvonne
Hays Travel excellent customer service
Abbie was very knowledgeable and friendly listened to what we were looking for and then gave us a few choices to look at also gave us information on the Hays app and pre paid travel card definitely recommend
15 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you so much for the lovely feedback - I will pass this on to Abbie - Thanks Janice
Warm welcome & very informative…
Warm welcome & very informative regarding our trip request.
14 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you for the lovely feedback, it really is appreciated. Thanks Janice
Abbie nwss very helped and explained…
Abbie nwss very helped and explained eveytbing . Easy booking
7 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you so much for the lovely feedback -I will pass this on to Abbie - Thanks Janice
Excellent service from Hazel at hays…
Excellent service from Hazel at hays travel Johnston branch
11 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you so much for the lovely feedback, it is appreciated. I will pass this on to Hazel - Thanks Janice
Staff polite friendly and very helpful…
Staff polite friendly and very helpful 😊
"HAZEL" was extremely good and patient with us and we're really grateful for all the help she gave us
Thank you 😊
9 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you for your lovely feedback, I will pass this on to Hazel - Abbie
Fantastic customer service.
Fantastic customer service.
Everyone at Hays is always happy to help and are great at finding good deals that suit your needs and expectations!
9 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you for your lovely feedback, I will pass this on to the girls - Abbie
Holiday booking
Hazel took time and trouble to satisfy our wishes. Discussed various options before final decision.
Every visit is met with friendly office staff who are only too happy to assist you.
8 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you for your lovely feedback, I will pass this on to Hazel - Abbie
Staff are so friendly and advice is…
Staff are so friendly and advice is always spot on
8 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you for the lovely feedback . I will pass it on to Yvonne. - Hazel
The girls were pleasant and polite
The girls were pleasant and polite, and could offer advice on the resort and hotel
31 januari 2026
Antwoord van Hays Travel - Johnstone
Thank you for your lovely feedback, it is much appreciated - Abbie
EXCELLENT SERVICE
Great service throughout from Abbie,nothing was to much trouble and was very helpful from start to finish.
1 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you for the wonderful feedback, I will pass this on to Abbie - Rowan
Abbie was very attentive and patient
Abbie was very attentive and patient. Great customer service.
5 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you for the lovely feedback I will pass it on to Abbie- Hazel
Antwoord van Hays Travel - Johnstone
Thank you for your lovely feedback, I will pass this on to Hazel - Abbie
Thanks again Jillian and hazel for…
Thanks again Jillian and hazel for booking our second holiday in less than a week with your wonderful team
You always go above and beyond to help us thanks again
1 februari 2026
Antwoord van Hays Travel - Johnstone
Thank you so much for your lovely comments. We really appreciate them. Jillian x
Very helpful and professional
Very helpful and professional. Was able to answer all my questions. Would use the company again to book a holiday.
24 januari 2026
Antwoord van Hays Travel - Johnstone
Thank you for the lovely feedback - it really is appreciated. I will pass this on to Hazel , thanks again Janice
going that extra mile...
We always go to Hays Travel for our holidays.
All the staff there are friendly, efficient and are ready to meet our needs since[ which have changed over the years.]
30 januari 2026
Antwoord van Hays Travel - Johnstone
Thank you for your lovely comments, I will pass them onto Janice. Thanks Jillian
Excellent Service As Usual.
Excellent Service From Yvonne At Hays Travel Johnstone As Usual.
29 januari 2026
Antwoord van Hays Travel - Johnstone
Thank you for your lovely comments, I will pass them onto Yvonne. Thanks Jillian
The friendly staff
The friendly staff, their knowledge of their work and listening to what I wanted meant that I came away with exactly the right holiday. They couldn’t have been more helpful
28 januari 2026
Antwoord van Hays Travel - Johnstone
Thank you for your lovely comments, I will pass them onto Yvonne. Thanks Jillian
Antwoord van Hays Travel - Johnstone
Thank you :) I will pass this on to Hazel. Jillian
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.