Staff are always very helpful would never use another travel agent as we get one to one very professional advice staff always go over and above to help
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I rang the shop to speak to Libbi who I had previously spoken to about a holiday. I was told she was busy but would call me back and I am pleased to say she called within a few minutes. We talked ab... Toon meer
Bedrijf heeft geantwoord
The lady who helped us book our holiday was very helpful and attentive to our needs however, she did fail to mention that final payment date and we noticed this on our paper work. This is not an issue... Toon meer
Bedrijf heeft geantwoord
Went to Middlesbrough to book a holiday to Cyprus and Sarah ( who has booked us a holiday before) was absolutely fantastic, very professional, so friendly, and always willing to help, also would like... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
31 Oberhausen Mall, Hill street centre, TS1 1TB, Middlesbrough, Verenigd Koninkrijk
- 01642988524
4,9
Uitstekend
854 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lotti and Gemma were really helpful…
Lotti and Gemma were really helpful nothing was too much trouble and it was lovely to talk to someone face to face.
9 januari 2026
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank your for your great comments
Booked in Middlesbrough store with…
Booked in Middlesbrough store with Gemma great service Gemma as always all great staff and very helpful xx
10 januari 2026
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank You so much for your lively comments & feed back
It is really appreciated
Thanks
Gemma x
Great experience from Hill Street staff
We popped in to book our holiday and Sarah at the Hill Street could not have been more helpful. She was very knowledgeable and found us the best deal.
4 januari 2026
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank you so much for your excellent feedback
Very quick response to my query and…
Very quick response to my query and helpful throughout. Friendly and pleasant at contact, very professional.
9 januari 2026
Antwoord van Hays Travel - Middlesbrough Hill Street
Thanks for your Great feedback
Very helpful
31 december 2025
Antwoord van Hays Travel - Middlesbrough Hill Street
Thanks for your feedback
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank you for your feedback
Excellent in every way
Sarah was fantastic helping us book our holiday, really friendly helpful and beyond actually ringing Fred Olsen direct for information
7 januari 2026
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank You so much for your lovely feedback & comments
it is really appreciated
Thanks
Sarah x
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank You so much for your lovely comments :)
& Thank You for choosing to book with me
Thanks
Gemma x
Excellent service from the…
Excellent service from the Middlesbrough staff as always.A big shout out to Sofie.we have been using hays for the last 25 years would highly recommend.
4 januari 2026
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank You so much for your lively comments & feedback, It is really appreciated
Thanks
Sophie x
Really friendly and helpful
4 januari 2026
Antwoord van Hays Travel - Middlesbrough Hill Street
We're happy to hear that we could be so helpful and friendly! We appreciate your feedback very much.
Fantastic friendly service
Sarah was fantastic she went through offers we had seen and managed to find us a great deal on a dream holiday
3 januari 2026
Antwoord van Hays Travel - Middlesbrough Hill Street
We are so happy we could help you secure a fantastic deal for your dream holiday. Thank you for sharing your positive feedback with us!
It was easy to get a voucher for my …
It was easy to get a voucher for my wife very easily done last a year many thanks 😊
31 december 2025
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank You so much for your lovely comments :)
Thanks Sarah x
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank you so much for your kind words :)
This is really appreciated
Thanks
tanith x
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank you for your great comments
Gemma was very helpful and got us a…
Gemma was very helpful and got us a great holiday she was so helpful
8 december 2025
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank your for your fabulous feedback
Excellent service the lady was amazing…
Excellent service the lady was amazing couldn’t have asked for any better service
26 november 2025
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank you for your amazing feedback
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank you for you great feedback
Amazing as always
1 december 2025
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank you for your feedback
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank you for your kind feedback, we really appreciate it :)
Helpful staff when booking our Holiday
16 november 2025
Antwoord van Hays Travel - Middlesbrough Hill Street
Thank You so much for your lovely comments :)
Libbi x
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