Hays Travel - Shepton Mallet Reviews 

Straight forward, ,extremely helpful, as far as i,m concerned always good on price.

Sophie was very kind, informative and found out all our questions.

Really helpful and prompt advice and answers to my questions

Excellent service.
As always

Very friendly and helpful staff. Nothing was too much trouble. Would booked through them again with no hesitation.

A friendly, professional and efficient service.

Great customer services friendly and efficient

Once again Mary helped us find a cruise that suited what we wanted

Always very helpful

Amazing service as always, wouldn’t use anyone else

We had a problem Getting the rooms we needed for our holiday we rung hays in shepton mallet Louise was very helpfull and we managed to get the holiday and rooms we needed with her help

Efficient, friendly and unpressured service. I felt the representative cared about my future holiday and was genuinely happy to meet my particular needs and help in any way.

Very good professional service did exactly what I asked for wouldn’t hesitate to use again or to recommend.

Mary is so helpful, matched the price I found directly with Jet2, also furthermore she subsequently added more passengers to my booking, as friends decided to join us for the trip.

No booking is too small to get the best service at my local Hays Travel Agency. Mary, was friendly efficient and very helpful with my request to book accommodation at an airport hotel prior to our flight. Many thanks.

The exact holiday I had been looking for, was found quickly and efficiently. Important details, such as a full seaview room , good flight times and duration of stay,etc... all found perfectly. A quick and professional transaction!

Very helpful staff

Was greeted on entering the travel agent by a young lady who was extremely helpful and knowledgeable regarding my travel plans and foreign currency.She was very courteous and polite,would certainly recommend Hayes Travel in Shepton Mallet.

I was given very good advice, based on experience, that helped me make my final decision on cabin selection. Will definately be booking my future holidays here.n

We were looked after by MJ when we visited the Shepton Mallet store. We had an idea of where we wanted to go on holiday but weren't completely sure. MJ took time to understand what we were looking for from the holiday and then went through various options, and the pros and cons, of different locations in Croatia. She was also able to empart her own personal knowledge of the country which was really helpful. She was never pushy from a sales perspective and allowed us time to think about it before returning to book the holiday. She explained everything clearly and concisely and when the next steps would happen.