I thought everything from start to finish went very smooth I will definitely use Hays Travel again and jet 2 airlines even though we was delayed for abit but we still got there and back and had a grea... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Mary helped us find a holiday for next year and we did book one,, she is kind and patient and explained details clearly, and offered us payment options. Thank-you.
Bedrijf heeft geantwoord
I contacted the Shepton Mallet branch via Facebook. Liam was straight on the case and so helpful and quick to reply an offer options of holidays from my specific choices. He made the booking process... Toon meer
Bedrijf heeft geantwoord
Mary always has time and patience with us-she knows after dealing with us for many years (going back to when it was A T Mays!!) exactly the type of holiday we look for-the details we like are flight t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
27 High Street, BA4 5AQ, Shepton Mallet, Verenigd Koninkrijk
- 01749574032
4,9
Uitstekend
547 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Shepton Mallet
Thank you for the lovely feedback, it was my pleasure. I am sure you will have a lovely time away - Sophie :)
Very friendly answered all questions…
Very friendly answered all questions nothing to much trouble
17 april 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for the lovely comments! It was my pleasure and I am sure you will have a great time - Sophie
Fantastic …
Sophie was very helpful & patient whilst booking our Disneyland paris trip and had also been very happy & helpful answering a number of questions I have had since the booking. Very friendly over the phone and made the booking experience very easy.
5 april 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday and always here to answer any questions, I'm sure you will have a Magical Holiday, Sophie
Excellent service
Excellent service. 12/04/25. Hays Travel - Shepton Mallet. Booked a holiday for 10 people. Went above and beyond to answer all questions and completed all paperwork including insurance & parking. Was surprised to find Mary still working in store as it has been a long time since I last booked an all-inclusive holiday. Mary has been through 3 company changes at least. Fantastic still there. Everyone so friendly. Much better than booking online.
12 april 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for your lovely review, it was a pleasure booking your family holiday, I'm sure you will have a lovely time, Mary
We returned to the store we'd been…
We returned to the store we'd been previously, as we had a good experience last time, and didn't disappoint, friendly and helpful staff. We were unsure on where we wanted to go as not being away for nearly 6 years. They were happy showing us different places. Great staff. Highly recommend
5 april 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for your lovely feedback. It was a pleasure to meet you both and book your holiday! I am sure you will have the best time away - Sophie
Always make booking your holiday easy…
Always make booking your holiday easy and Always happy to explain everything to you
5 april 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for your lovely review, it is always a pleasure booking your holidays, I'm sure you will have a great time, Mary
Antwoord van Hays Travel - Shepton Mallet
Thank you for your 5* review, it is always a pleasure booking your holidays, I'm sure you will have a lovely time, Mary
Super service ready to spend time to…
Super service ready to spend time to get us what we need polite went through all the details very friendly
22 maart 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for your kind comment. I am glad I could help :)
Shepton Mallet branch staff are an excellent asset to your company
Sue/Mary and their colleague at Shepton Mallet are so welcoming, knowledgeable about their travel work and bend over backwards to find their customers the best holiday they can find to suit the clients.
27 maart 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for your lovely review, It was a pleasure to book your very wonderful trip, I am sure you will have a lovely time. Sue, Mary and team.
Helpful and knowledgeable staff
They were again able to give helpful advice and were knowledgeable about the destinations and holidays they sell. I was able to book another holiday easily with them.
21 maart 2025
Antwoord van Hays Travel - Shepton Mallet
Hi Judy, Thank you for 5 star review. It was a pleasure to book your holiday and I am sure you will have a lovely time. Sophie.
Antwoord van Hays Travel - Shepton Mallet
Thank you for your kind comments I am glad I could help. MJ :)
Great to chat face to face - superb …
Great to chat face to face to get ideas and actually hear about specific places from first hand experiences .
Superb 😃
9 maart 2025
Antwoord van Hays Travel - Shepton Mallet
It was lovely to meet you and I am sure you will have a lovely time. Thank you for your 5 Star review. :) MJ
Mary was fantastic
Mary took the time and effort to ensure we booked the best holiday experience.
7 maart 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for your lovely comments. I am sure you will both have a lovely time - Mary
Antwoord van Hays Travel - Shepton Mallet
Thank you for your kind comments. I am glad I could help. MJ :)
A very friendly and professional experience
Sophie has been very professional throughout for us and despite our difficult requests she made every effort to help us. Not only did she find something perfect for us she was even able to save us a little money in the end. She went above and beyond. Thank you Hays Shepton Mallet.
28 februari 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for your lovely comments. It was my pleasure! I am sure you will all have an incredible time away - Sophie
Sue made booking our cruise so simple
Sue made booking our cruise so simple, she put me at rest all the way through. I would definitely recommend going into Hays Travel in Shepton Mallet for you’re holiday needs
27 februari 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your Cruise I'm sure you will have a lovely time, Sue
brilliant service very friendly and…
brilliant service very friendly and helpful people
28 februari 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you so much for your kind comments I am glad we found what you were looking for. MJ :)
mj made it all so easy
mj made it all so easy , thankyou so much for your help and sorting out my suprise holiday
27 februari 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you so much for your kind comments ! I am glad I could help you with this and be part of the surprise ! :)
So helpful nothing lstomuch trublue we…
So helpful nothing lstomuch trublue we have used this branch for a number of years Mary and staff are first class we would not book our holidays with anyone else
26 februari 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for you 5 review and lovely comments, I am glad that we could help you again. Kind regards, Mary.
This was the 2nd time that we have used…
This was the 2nd time that we have used Hays Travel in Shepton Mallet. They were really good and booking the holiday was very easy. The staff were very friendly and knowledgeable. We will be using them again.
13 februari 2025
Antwoord van Hays Travel - Shepton Mallet
Thank you for your 5 star review, it was lovely to see you both again and hear about your travels! I am sure you will have a lovely time on your next holiday. Sue :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.