Hays Travel - Sunderland Keel Square Reviews 

Being made to feel welcome I'm going to get the right holiday. In a very professional way

Very helpful friendly staff helped me find exactly what I was looking for

personal approach to my booking. Agent listened and responded with everything I needed making it easy

Amelia was amazing again told her what we wanted ,when we wanted to go and she proceeded too get us the holiday for us
Brilliant Amelia
Thank you

I have used this company for last few years to book my holidays as the staff are so friendly and professional they go above and beyond to help you get the dream holiday you want and the best price deals

Walked in was greeted by a lovely lady Hazel. She showed us various holidays talked us through, and eventually booked Greece. I haven't been before she explained all about the Greek heritage and people. Looking forward to this holiday.

Amazing service as always

Evie, was great very professional and got my booking all sorted very quickly Highly recommend :)

Hazel was knowledgeable and inciteful in establishing and meeting our cruise needs. Treat like a client rather than a customer.

Fantastic service

Couldn’t do enough for us absolutely brilliant staff, nothing was missed to ensure we got the best deal

We were looked after by Hazel the Store Manager, she was friendly and very knowledgeable about the resort and the surrounding areas. Really looking forward to our holiday! 😃

welcoming and knowledgeable

A pleasant and welcoming atmosphere as always . Evie was knowledgeable and helpful when booking our family holiday to Dubai

Jasmine looked after us admirably. We approached with a fairly open mind but with a few demands. Jasmine sourced various hotels, tour operators and regions which we could not have reasonably expected to find ourselves. She was patient and at times must have thought us a trial. However her patience, knowledge and attitude were refreshing and we did end up making what looks to be a very attractive holiday

Great customer service. Nothing is too much trouble. The staff are amazing and very knowledgeable

Great service from Jasmine at keel square branch, she gave excellent advice and was extremely patient with us while making up our minds.

We booked our last minute holiday from here with Nadia she was so helpful and friendly nothing was too much trouble she spent a lot of time with us trying to find the best holiday for our neads.

I had a great experience with Jasmine when booking my holiday! I initially went in with a couple options as I was unsure where I’d like to book. Throughout the full process I felt supported and not rushed into making a decision which was great. Jasmine found a great holiday to New York which I ended up booking and I can’t wait to go!