Had fully paid to go to Thailand back in April. Due to the war in Dubai they had to cancel my holiday as airline wouldn't fly through Dubai. Was surprised and delighted to receive my full refund withi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Callum was amazing he was professional and listened to each detail and went above and beyond with the options he sent over. The booking process was quick but thorough. He booked my dream holiday, a ho... Toon meer
Bedrijf heeft geantwoord
Excellent, from I entered the premises till I was finished with booking my short city break. Although as I explained to the agent looking after me, same couldn't be said about @Easyjetholidays. Staf... Toon meer
Haven't been on our holiday as yet but I would hope the service I received while booking will reflect in holiday. Friendly staff member Sarah in Victoria Square Sat with me 10 mins before closing and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit UG 24, Belfast Victoria Square, BT1 4QG, Belfast, Verenigd Koninkrijk
- 02892290226
4,9
Uitstekend
474 reviews
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I had to ring 3 times to make booking
I had to ring 3 times to make booking, first two assistants were polite & helpful but didn’t ring me back after saying they would.
11 november 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the Feedback, I am Glad our consultant Sarah was able to assist and get your holiday booked, we hope you enjoy :) Team Victoria Square
Oonagh was lovely and friendly a credit…
Oonagh was lovely and friendly a credit to go your sales team
7 november 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Antwoord van Hays Travel - Victoria Square
Thank you for your lovely feedback :)
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Friendly and helpful staff and they…
Friendly and helpful staff and they were able to answer my questions.
28 oktober 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :) Callum
Smooth stress free booking.
Efficient customer service by Oonagh. Answered all my questions and was professional in her manner.
Would certainly book again with Hayes Travel.
25 oktober 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Great service as always 👍
14 oktober 2025
Antwoord van Hays Travel - Victoria Square
Thank you for your lovely feedback :)
Antwoord van Hays Travel - Victoria Square
Thank you for your lovely feedback :)
Oonagh was very helpful,she knew what…
Oonagh was very helpful,she knew what we were looking for.
13 oktober 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Danielle
Danielle, made a real effort to offer us options so that we could choose. She listened to our wants. She wasn't pushy. She was informative. She is a real asset to Hays. Thank you Danielle :)
13 oktober 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Callum was very helpful
Callum was very helpful . Full of information that we needed .
30 september 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Aimee was brilliant from dealing with…
Aimee was brilliant from dealing with her on Facebook to booking the holiday
Thanks again
28 september 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Very straightforward.
17 september 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the nice feedback :)
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Oonagh was extremely helpful
Oonagh was extremely helpful, made booking very straightforward
11 september 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :) Callum
Aimee booked my attraction pass
Aimee booked my attraction pass, she was so lovely, excellent customer service.
2 september 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Katie was amazing sorted us out with…
Katie was amazing sorted us out with everything we asked for.
30 augustus 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Extremely helpful staff booked holiday…
Extremely helpful staff booked holiday over phone and nothing was a bother for the staff.
30 augustus 2025
Antwoord van Hays Travel - Victoria Square
Thank you for the lovely feedback :)
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