I have been going in and out of the store,emails back and forth, I must have driven Sadie mad,but she was so patient,listened to what i was saying, taking into account what I was after,looking into... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The lady that helped with our booking was so help she could not off done more she pointed out some places off interest Also told us about accommodation which we never knew about she made the booking... Toon meer
Bedrijf heeft geantwoord
Our family loves the way we can just walk in store with a holiday in mind and in the space of twenty minutes we’ve had some good honest genuine advice and have booked a holiday We have been dealt wit... Toon meer
Bedrijf heeft geantwoord
As, always, I went in at a moment's notice, yesterday and came out with my booking for 2 weeks in Lanzarote for Christmas and New year. It's a great pleasure dealing with Hays in Liscard
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
11 Liscard Way, CH44 5TL, Wallasey, Verenigd Koninkrijk
- 01516 391857
4,9
Uitstekend
814 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Grace Liscard branch
Grace was friendly from as soon as we walked in, she was informative knowledgeable happy to help, was a lovely experience
3 januari 2026
Antwoord van Hays Travel - Wallasey
Good Afternoon Michelle,
Thank you for your kind words! I will pass this over to Grace.
Kind Regards,
Amy
Antwoord van Hays Travel - Wallasey
Thank you so much for your kind review :)
Mollie at your liscard branch was very…
Mollie at your liscard branch was very helpful. Had no worries at all. Would definately go to her again.
4 januari 2026
Antwoord van Hays Travel - Wallasey
Good Morning,
Thank you so much for your lovely review! I will make sure to pass this feedback over to Mollie.
Kind Regards,
Amy
Christmas holiday 2026
Great customer service as usual.We went in to book for next Christmas.Found exactly what we needed and it was all done in no time at all.We would not go anywhere else to book our holidays.
31 december 2025
Antwoord van Hays Travel - Wallasey
Morning Shirley,
Thank you for this review, always a pleasure having you and Mr Walker in store :)
Mollie
Great communication and very helpful…
Great communication and very helpful with the questions I asked the lady in the shop
31 december 2025
Antwoord van Hays Travel - Wallasey
It was a pleasure to book your holiday
thanks Sue
Hays Wallasey marvellous customer…
Hays Wallasey marvellous customer service from Hollie who showed me plenty of hotels reasonably priced for our budget. Hollie explained in detail what all the hotels offered for all inclusive half board or bed and breakfast. She also explained thoroughly what the resort in Albufera had to offer in complete detail. Hollie and the staff at Hays Wallasey were friendly pleasant and helpful I would definitely book my holiday for myself and family with Hays again thank you for a great holiday booking Hays and Hollie 🌞🌞yours Joanne and Tom
18 december 2025
Antwoord van Hays Travel - Wallasey
We appreciate you taking the time to share your booking experience. We're happy to hear that you found our team friendly and helpful, and that you are pleased with the service you received.
The staff have always got a smile on…
The staff have always got a smile on the face they have always looked after me and gets me what I am looking for now that I go solo would not go anywhere else
11 december 2025
Antwoord van Hays Travel - Wallasey
Good Afternoon Mark,
Thank you so much for your kind review! We really appreciate it and love booking your holidays.
Kind Regards,
Hays Travel Wallasey
Always friendly
Always friendly, always knowledgable. I feel reassured that my travel arrangements have been well managed.
20 december 2025
Antwoord van Hays Travel - Wallasey
Thank you for your kind words, it was a pleasure to book your holiday. Thanks Amy
Amy from Hays Travel.
We called into Hays Travel in wallasey after looking on various sites on the Internet, I wanted to see if they had better deals. Amy dealt with us and she was fantastic, very knowledgeable, she was able to meet all my requirements. I will definitely deal with Amy again. Thank you very much.
17 december 2025
Antwoord van Hays Travel - Wallasey
Good Afternoon!
Thank you so much for taking the time to leave this review,
I will be sure to pass your kind words onto Amy
Hays Travel Wallasey
Mollie was so helpful finding our…
Mollie was so helpful finding our holiday with us. She was very knowledgeable and friendly.
7 december 2025
Antwoord van Hays Travel - Wallasey
Good Afternoon Andrea,
Thank you this review!
Holiday countdoen begins :)
Mollie
Mollie was so helpful and informative…
Mollie was so helpful and informative when I was trying to reach a decision about a first time cruise. She knew so much about each ship and how to get the best deal Thanks for making a dream come true.
13 december 2025
Antwoord van Hays Travel - Wallasey
Good Morning Tina
Thank you so much for this review,
So glad we could get you sorted :)
Sometimes online doesn't cut the mustard
Grace helped us to look at a destination we wouldn't have considered. It's a holiday for our 10th wedding anniversary and we are taking out son and daughter and their partners with us, so I wanted it to be special. We've had a lot of loss over the last year.
I had been looking for months on line and when black Friday came I new I had to put my phone away and go to the place that does it best Hays travel..so thanks to Grace we made the right choice for us all and we will be going to Estapona we can't wait to go as a family.
3 december 2025
Antwoord van Hays Travel - Wallasey
Thank you so much for your kind review, Mr and Mrs Mongey! It is much appreciated, I am glad I was able to find the perfect holiday for you and hope you have a wonderful, well deserved time! Kind regards, Grace
Amazing
Went in with the mindset of being unsure about how was best to go about booking a holiday for New York. Left feeling like we had made the right decision due to the help of our travel advisor, Laura, who gave us all our options and answered any questions we had, even down to small things such as tipping and money. The atmosphere in the shop was lovely and all the girls in there made us feel really welcome. Was nice to hear other people opinions about what they experienced when they went themselves. Will definitely be booking future trips with them
7 december 2025
Antwoord van Hays Travel - Wallasey
Good Morning El,
Thank you so much for your lovely review! It is greatly appreciated and a pleasure to book your holidays in store. I will make sure to pass this over to Laura.
Kind Regards,
Amy :)
Amazing people
Amazing people who really look after you and do their best to get you to have the best holiday ever.
23 november 2025
Antwoord van Hays Travel - Wallasey
Thank you so much for your kind review, Tina! It is much appreciated :)
Couldn't do enough to help thank you…
Couldn't do enough to help thank you Sue much appreciated
21 november 2025
Antwoord van Hays Travel - Wallasey
Thank you for your kind words .It was a pleasure to book your holiday for you Thanks Sue
Mollie was very friendly and helpful.
Mollie was very friendly and helpful.
My wife Helen and I are very grateful.
She made the process very easy.
26 november 2025
Antwoord van Hays Travel - Wallasey
Thank you so much for your lovely review :)
Always very helpful when booking a…
Always very helpful when booking a holiday at Hays travel in Wallasey extremely good service
22 november 2025
Antwoord van Hays Travel - Wallasey
Hi Pauline,
Many thanks for your kind review. Always a pleasure booking your holidays.
Thanks Laura
Mollie and Sadie were great sorting out…
Mollie and Sadie were great sorting out my airport fast track and settled my nerves about travelling
18 november 2025
Antwoord van Hays Travel - Wallasey
Thank you Vicky for your kind review. We hope you have the most splendid time away! See you when you are back. From Mollie and Sadie x
Mollie made everything clear
Mollie made everything clear. She is very personable and knowledgeable about her role.
11 november 2025
Antwoord van Hays Travel - Wallasey
Thank you for you review, Ben. It is much appreciated! - Kind regards
The staff member was extremely…helpful
The staff member was extremely helpful,she took her time to find the perfect holiday for our party
6 november 2025
Antwoord van Hays Travel - Wallasey
Morning Richard,
Thank you so much for this review!
Hays Travel Wallasey :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.