I was looking for a certain item that was out of stock everywhere but Henley Bridge has a restock notification system which I used. As soon as this item was back stock they notified me. Order plac... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very easy to order what I wanted and at a great price compared to other suppliers so that made me very happy, also next day delivery for free, so even happier. Very highly recommended and added to ou... Toon meer
Gorgeous Chocolate & Fast Delivery. I have used Henley in the past and never been disapointed, this time though the new products were absolutely brilliant and so pretty. Thank you, I will be back.!... Toon meer
Bedrijf heeft geantwoord
My business is that of a Coffee Roaster, but I also sell top-end Chocolate in retail bars. My first purchases with HB Ings was of the Grenada Chocolate , and when that supply stream ended, we switch... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
With 1,500+ ingredients from 90+ brands, Henley Bridge is the distributor of choice for chocolatiers, gelato artists, bakers and chefs.
Contactgegevens
Unit 15, Cliffe Industrial Estate, BN8 6JL, Lewes, Verenigd Koninkrijk
- 01273 476 721
- hello@hbingredients.co.uk
- www.hbingredients.co.uk
4,8
Uitstekend
2K reviews
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Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Delivery was unfortunately very bad on…
Delivery was unfortunately very bad on this occasion, had no problems in the past.
Also the vanilla paste that I ordered arrived damaged even though it was packed well, it must have already been damaged before delivery.
21 juli 2026
Antwoord van Henley Bridge Ingredients
Good afternoon,
Sincere apologies that you have had a bad service from the courier company that we use to deliver our products.
We will be happy to assist you in this matter. Please fill out our 'report a damage' form on our website, and we will be happy to refund or replace the damaged item for you, as long as this is reported within 72 hours of receiving your order.
https://hbingredients.co.uk/pages/report-a-damage
Kind regards
HB Customer Services
I used the chocolate and nuts they are…
I used the chocolate and nuts they are excellent quality quick delivery
20 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Amazing service!
24 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
The ordering was easy and the delivery…
The ordering was easy and the delivery was fast and it was easy to track
23 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Using this supplier for my small…
Using this supplier for my small business and is one of the best one, best is price and super fast delivery
23 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
All good quick delivery 👍
23 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Great website and competitive pricing…
Great website and competitive pricing Very quick delivery
14 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Third time I’ve bought from these guys…
Third time I’ve bought from these guys .
Same amazing service 3 times
Quick delivery
Great service
20 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
10/10 reliability and speed
1 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Mostly happy
I ordered two items a box of ice cream mix and a box of waffle cones. No problems at all with the the ice cream mix but the waffle cones despite being extremely fragile had no markings on the outside packaging. I got a replacement box which fortunately managed to make it through relatively unscathed. Customer service were responsive and the problem was resolved, however for the sake of a few ‘very fragile’ stickers and perhaps instructions to the delivery company, the problem could have been avoided.
16 juli 2026
Antwoord van Henley Bridge Ingredients
Good afternoon,
Thank you for the feedback, we really appreciate it.
We are currently working on reinstating our fragile tape or stickers for items such as these. We really value the feedback and hope we can get this rectified soon!
Kind regards
HB Customer Services
As always,great service,great product…
As always,great service,great product and communication and the delivery by dhl wasn’t bad this time,that was a bonus 🤣
My go to place when chocolate and outher items needed
14 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Great service and customer support
Great service and customer support, I received one damaged item, with images emailed to customer service a quick replacement next day. Brilliant keep the good work will be using this company from now on!
14 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Very pleased with the quality of the…
Very pleased with the quality of the products, very efficient and fast delivery.
I will definitely recommend you and order again soon.
13 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Try them you'll love them 100%
Have been buying from them for a couple of years now, they are simply fantastic great products, prices & customer service. A truely Great British Company. Try them your soon agree 100% Highly Recommended
15 juli 2026
Review zonder uitnodiging
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
When ever I order from this company
When ever I order from this company, my orders arrive quickly and I have never had any issues . Try them
5 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Speedy processing of order and product…
Speedy processing of order and product (chocolate) arrived in great condition despite the heatwave. Well done team at Henley Bridge
10 juli 2026
Antwoord van Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
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