Hdlondonart Reviews 

230
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I'm not a art connoisseur but must say my wife chose the pice we ordered and even to me it's outstanding. So i can't talk in depth and intellectually about the print but overall the experience with HD... Toon meer

Beoordeeld met 5 van de 5 sterren

Love the Rome set - website does not do the artwork justice. Stunning set. Delivered within a couple of days, sadly one of the frames was slightly damaged but the sales customer service team was exce... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely love my new picture it’s really good quality. A very good company to deal with, ordering was easy and a quick delivery. I would definitely recommend them.

Beoordeeld met 1 van de 5 sterren

Horrendous experience - ordered some Prints early December. First set were “lost”. But it took me to chase up the courier to confirm that and force this rogue company to send me out a replacement. Se... Toon meer

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4,4

Uitstekend

TrustScore 4.5 uit 5

230 reviews

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Heeft 64% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,4

Alle reviews

(230)

98 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Overall pleased with the artwork but communication is poor

Overall pleased with the artwork, prints look the same as advertised, I ordered white frames which could have had another coat of paint as you can see some of the natural wood in the grain/gaps. The customer service is a let down. The delivery time stated on their website was not met, waited almost 3 weeks for my order to arrive. Poor communication and no updates along the way seeing as there was a big delay, I chased to ask why there was a delay and was told my order would be despatched by the end of the week and it wasn’t. Chased again twice with no response.

15 september 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for your feedback, Emma. Really glad you’re pleased with the artwork — sorry to hear the communication and delay let things down this time. We’ve been working on improving updates during production so this doesn’t happen again.

Kind regards –
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

Perfect Patagonia

We recently ordered a trilogy called Patagonia - after deliberating as there are so many beautiful canvases to choose from. Our order arrived soon after with great communication throughout the process. The artwork was beautifully and very securely packaged. We are delighted with the canvases. They are vibrant and so well made. We will definitely be ordering again and would recommend Hdlondonart !

4 september 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

Stunning Prints

I am so pleased with the quality of our prints. From start to finish the ordering process was so easy. Delivery was regularly updated and they arrived well packaged. I would highly recommend this company and can’t wait to order some additional prints for our home

28 augustus 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

A have bought two different canvas on…

A have bout two different canvas on frames both are lovely great quality everyone who comes in my house admire them would highly recommend

13 september 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

Quality artwork at reasonable prices

I bought some canvas prints from London Art and was impressed with the quality and the framing they did. With canvas prints they leave a small flash gap between the frame and canvas stretcher, which is a good detail. They were also good value at a discounted price. We were so impressed we purchased another two sets of framed prints - also very good quality. Didn't have to wait long for them either.

29 juli 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

Quality customer service

Would highly recommend. Excellent customer service and will definitely use them again.

8 september 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

HAPPY CUSTOMER

Great experience with this company! Good communication, great products, and fast delivery. Keep up the good work, folks!

20 augustus 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

Great company

Great company, order received promptly, absolutely love my framed canvas , I ordered another one soon after and equally as pleased with my second purchase will definitely use London art in the future

11 augustus 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 1 van de 5 sterren

Avoid this company!

Avoid this company!! the quality is shocking and certainly not worth the amount paid! They also dont offer refunds as the prints are “bespoke” how are they bespoke when there set sizes that anyone can order!!! Rubbish service and cheap prints. Never again!!! Dont waste your money. Im not happy.

19 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wall art

I have ordered a set of Santorini canvas with black frame and couldn't be more in love with it! They arrived quickly and they are stunning piece of art. My hallway looks fantastic! :)

22 augustus 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

Outstanding wall art

Bought 3 lots of wall art from HD London and they are all outstanding.
Delivery was a couple of days slower than advertised but when I asked for an ETA I received a response immediately.
Well worth the money.

31 juli 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

Framed cavas Whisper Grey

I ordered a Framed Wall Art Canvas and put the wrong colour frame on the order I got in touch with Hd Londonart and they changed it for me. It arrived today 21st August and I am really pleased with it. Great customer service and highly recommend them

21 augustus 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

Glacier picture

Picture arrived within 2weeks with updates along the way, glacier picture with black frame,large is beautiful just what I wanted fits perfectly behind my 2 seater sofa and blends in with my other decor I love it 5 stars

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 1 van de 5 sterren

Unfulfilled order and emails ignored

I am currently sitting in the dark as to where my 2nd print is. I received one print out of 2. Christine has ignored last 3 emails of me trying to chase up this up??
I have just received an email requesting me to rate them after the sale. I haven't received order!! For the 4th time, could someone please contact me regarding this order!!! This order was placed July 25th

25 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer service is 5 star

I ordered 2 xl framed artworks , unfortunately due to evri only one was delivered - after contacting the team at HD London Christine from the customer service team got right back to me has already sorted out a new replacement coming to me and kept me updated constantly 5* service from start to finish highly recommend

17 augustus 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent service and fab pics look…

Excellent service and fab pics look amazing in my bedroom . I incorrectly ordered the wrong frame emailed and received an email straight back confirming they would change the order fantastic service I will be ordering again !

27 juli 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

Beautiful artwork

Beautiful artwork, lovely designs, looks very luxurious and arrived in perfect condition. They are ready to hang too which is really useful!

15 augustus 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 5 van de 5 sterren

The most beautiful pieces of art ☁️

The most beautiful pieces of art ☁️
The quality is unreal, and I love the fact you can choose any colour frame to match your home. All of thier art pieces are so beautiful I’d have the all if I could 😍 absolutely perfect 🤍

14 augustus 2025
Review zonder uitnodiging
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Antwoord van Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Beoordeeld met 3 van de 5 sterren

Will never use this company again

Purchased four prints, two were duplicated. Emailed the company multiple times they said they would be in touch but to no avail. Now forced to contact my credit card provider for a refund. Absolutely appalling customer service.

Further update, now have the print thanks to the founder, Alastair’s intervention.

25 juli 2025
Review zonder uitnodiging
Logo Hdlondonart

Antwoord van Hdlondonart

Hi,

Thanks for the understanding & confirmation that the missing print has now arrived. Apologies your experience at HD London Art wasn't a 5* experience on this occasion.

Hope to see you back in the future!

Kind regards,
Christine - Customer Service Manager

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