Ordered a pair of basin mixer taps. Very good quality and reasonably priced. They arrived on time, although the delivery driver put them in a place i would never of been able to see. Fortunately the... Toon meer
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Lees wat reviewers zeggen
A good range of products with an easy to navigate web site to find exactly the items you want. Plenty of information for each product listed and competitively priced. Unfortunately there was a delay... Toon meer
Despite an item ordered being damaged during transit. Customer services couldn't have been more helpful in organising a replacement and the return of the damaged item. Very good to see such good se... Toon meer
Great service. We had a faulty toilet seat which was replaced immediately. Unfortunately the replacement was damaged in transit so a replacement to that one was sent out straight away. A big thank you... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At HeatandPlumb.com, we’re proud to offer one of the UK’s largest selections of bathroom and plumbing products - with over 30,000 big brand items available to browse and buy online, anytime, day or night. Whether you’re a hands-on homeowner tackling a DIY project or a trade professional sourcing for a large installation, you’ll find everything you need in one place. From stylish bathroom vanity units and complete bathroom suites to high-quality shower enclosures, taps, radiators, heated towel rails, and countless accessories; it’s all here, ready to be delivered straight to your door. Need help or advice? Our friendly sales team is just a phone call away on 0203 113 2122.
HeatandPlumb.com Information
Geschreven door het bedrijf
FREE Delivery!
Fast and Free Shipping on Everything*
We are pleased to offer FREE delivery on the majority of our product range - over 30,000 different products! This delivery service generally covers the entirety of the mainland UK, although some Scottish mainland locations are not serviced by all our carriers. Further to this, outlying islands such as the Channel Islands and Northern Ireland will generally incur a surcharge.
Contactgegevens
9 Dennis Lane, Stanmore, Middlesex, Verenigd Koninkrijk
- 0203 113 2122
- support@heatandplumb.com
- www.heatandplumb.com
Bathroom Furniture
4,7
Uitstekend
29K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great craftsmanship of vented cylinder
Great craftsmanship of vented cylinder. When I needed to change delivery date Leepsy was very helpful and kept me informed throughout the delivery process. Thank you so much for her help and conscientiousness.
15 oktober 2026
Review zonder uitnodiging
Antwoord van HeatandPlumb.com
Hello Terence,
We are so pleased to hear that you are happy with the excellent quality of your new cylinder. It is wonderful to know that our team was able to assist you smoothly with your delivery schedule and keep you well-informed throughout the entire process.
We truly appreciate your kind words about the helpful and dedicated service you received.
Kindest Regards
Team HeatAndPlumb
Shoeb what went above and beyond with…
Shoeb what went above and beyond with his help and support.
19 oktober 2026
Review zonder uitnodiging
Antwoord van HeatandPlumb.com
Hello Robinson,
We are absolutely thrilled to hear that our team member provided such exceptional support and went the extra mile to assist you. It is wonderful to know that you had such a positive experience with our service.
Your kind feedback is greatly appreciated and will be shared with them.
Shoeb will be delighted to see your feedback.
Kindest Regards
Team HeatAndPlumb
Ordering was easy and…
Ordering was easy and straightforward.Order was really prompt and on time. Driver was really polite and helpful. Five stars all round.
12 oktober 2026
Antwoord van HeatandPlumb.com
Hello Jean Switalski,
We are thrilled to hear that you found the purchasing process so simple and straightforward. It is wonderful to know that your package arrived quickly and that our delivery driver provided such friendly and helpful service.
Thank you for sharing your positive feedback and for giving us a perfect rating.
Kindest Regards
Team HeatAndPlumb
Antwoord van HeatandPlumb.com
Dear Mr Kerry Tolhurst,
We appreciate your positive feedback. We are delighted to hear that you found our website easy to navigate, appreciated our fair pricing, and experienced a good delivery.
Kindest Regards
Team HeatAndPlumb
Great price, customer service and free delivery!
Excellent communication and customer service. Quick and free delivery and I'm really happy with my bath screen. Joel in particular was an absolute pleasure to deal with. Some of the best prices on the market as well.
17 september 2026
Review zonder uitnodiging
Antwoord van HeatandPlumb.com
Hello Dan,
We are so pleased to hear that you had such a positive experience with our customer service and communication. It is wonderful to know that your new bath screen arrived quickly and that you are happy with both the quality and our competitive pricing.
We will be sure to pass your kind words along to our team member- Joel, who assisted you.
Kindest Regards
Team HeatAndPlumb
Antwoord van HeatandPlumb.com
Hello Alan,
We appreciate your positive feedback. We are delighted to hear that you received helpful guidance over the phone and that your order was shipped to you quickly.
Thank you for taking the time to share your experience with us and just wondering if we could have helped you with anything else.
Kindest Regards
Team HeatAndPlumb
Stress Free Experience
Easy to order, great communication, quick delivery, reasonably priced with free delivery (orders over £150)
12 oktober 2026
Antwoord van HeatandPlumb.com
Hello Joy Sheehan,
We are delighted to hear that you found the purchasing process straightforward and appreciated our clear updates.
It is also wonderful to know that your items arrived quickly and that you were able to take advantage of our competitive pricing and complimentary shipping option.
Kindest Regards
Team HeatAndPlumb
Really happy with my second purchase…
Really happy with my second purchase from HeatandPlumb.
Easy, smooth transaction with quick delivery and great delivery updates from Customer Support Services.
Will definitely be ordering again.
16 oktober 2026
Review zonder uitnodiging
Antwoord van HeatandPlumb.com
Dear Michelle,
We are absolutely thrilled to hear that your second experience purchasing with us was so smooth and straightforward. It is wonderful to know that the swift delivery and the regular updates from our support team kept you well-informed throughout the process.
We truly appreciate your continued support and look forward to welcoming you back for your next order.
Kindest Regards
Team HeatAndPlumb
Minor damage to cabinet that did not…
Minor damage to cabinet that did not prevent fitting. Did not bother complaining as I needed to get the unit and WC fitted and could not wait for any follow up action.
10 oktober 2026
Antwoord van HeatandPlumb.com
Hello Brian,
We thank you for your feedback. We are glad you could complete your installation, but we regret that our cabinet arrived with some minor damage.
We are addressing this with our quality control team and a senior member of our sfaff should contact you to sort this out for you.
Kindest Regards
Team HeatAndPlumb
Radiator for bathroom
Very quick to deliver and follow up,
although APC Courier wasn't good, they left the radiator down at the entrance to the flats and delivered in two parts.
9 oktober 2026
Antwoord van HeatandPlumb.com
Hello Allan,
Thank you for the five-star rating and for highlighting the speed of our service and follow-up.
We are very sorry to hear about the poor experience with the courier service, specifically regarding the split delivery and the inappropriate drop-off location at the entrance of the flats.
This is certainly not the standard of delivery we expect for our customers, and we will be raising this directly with the courier company to ensure it is addressed.
Your feedback is extremely valuable in helping us improve our service.
Kindest Regards
Team HeatAndPlumb
Excellent
First time shopping with this company. Very happy with the item I bought, great communication and prompt delivery, thank you .
10 oktober 2026
Antwoord van HeatandPlumb.com
Dear Karen,
Thank you so much for sharing your experience as a first-time customer. We are absolutely delighted to hear that you are pleased with your purchase, and that our team kept you well-informed throughout the quick shipping process.
We look forward to welcoming you back in the future.
Kindest Regards
Team HeatAndPlumb
Speedy delivery & great customer…
Speedy delivery & great customer service. Thanks Jenny for your help especially. Would definitely recommend!
1 oktober 2026
Review zonder uitnodiging
Antwoord van HeatandPlumb.com
Dear Debbie,
We are so pleased to hear that you experienced a prompt delivery and received great support from our team. It is wonderful to know that our staff could assist you so effectively and that you would recommend our service.
Your kind words will be shared with the team member who helped you, as they will be delighted to know they made such a positive impression.
Kindest Regards
Team HeatAndPlumb
Excellent service
They were quick and efficient, and their products are great value for money. Jenny was very helpful and she let us informed of the progress of our order
5 oktober 2026
Review zonder uitnodiging
Antwoord van HeatandPlumb.com
Dear Jacqui Airey,
We are so pleased to hear that you experienced such a quick and efficient service, and that you found our items to be of excellent value.
It is wonderful to know that our team member-Jenny, kept you well-informed and provided helpful support throughout the progress of your order. Thank you for sharing your positive feedback.
Kindest Regards
Team HeatAndPlumb
Excellent service
Excellent service, very prompt delivery of the part needed and great prices
25 september 2026
Antwoord van HeatandPlumb.com
Dear Sara A Nixon,
We appreciate your positive feedback.
We are delighted to hear that you experienced outstanding service, received your required component quickly, and found our pricing to be highly competitive.
Kindest Regards
Team HeatAndPlumb
Exceptional customer support from Leepsy!
I had a leaky toilet and reached out to Heat and Plumb for a replacement part. Leepsy handled my inquiry with the utmost empathy and professionalism. Leepsy asked the right questions, liaised with the manufacturer, and quickly sourced a replacement cistern pack for me, keeping me updated every step of the way.
Even though the part ultimately didn't fit due to factors outside of Leepsy’s control, Leepsy’s determination to help went above and beyond. Outstanding after-sales service that deserves more than 5 stars! Thank you, Leepsy!
9 oktober 2026
Review zonder uitnodiging
Antwoord van HeatandPlumb.com
Hello Selwyn D'Souza,
We are incredibly pleased to hear about your positive experience with our customer service team. It is wonderful to know that the effort to assist you with your plumbing issue was met with such dedication, clear communication, and care throughout the process.
Even though the component did not work out in the end, we are so glad that the support provided made a lasting impression. Your kind words have been shared with the team member involved, who was absolutely delighted to help. Thank you for taking the time to share your feedback.
Leepsy will be pleased to see your kind words.
Kindest Regards
Team HeatAndPlumb
Great customer service
I use heat and plumb quite often but had an issue with a product i received. It was resolved very quickly. Great customer service.
9 oktober 2026
Antwoord van HeatandPlumb.com
Hi Stuart,
Thank you for taking the time to post a 5-star rating about the overall service you received. We are so pleased to read such a positive review.
We hope that you will give us a thought when considering another purchase in the future.
Warmest Regards
Team HeatAndPlumb
Outstanding Performance
Absolutely brilliant, after finding the part I needed, ordering was simple and also great customer service and support. I was kept informed about the delivery so all in all outstanding customer service. Thank you 🙏
14 oktober 2026
Review zonder uitnodiging
Antwoord van HeatandPlumb.com
Dear Christine Swan,
We are delighted to hear that you had such a seamless experience finding your required part and placing your order.
It is wonderful to know that our team kept you well-informed throughout the shipping process and provided you with outstanding support. Thank you so much for sharing your positive feedback.
Kindest Regards
Team HeatAndPlumb
A very fast and efficient service and…
A very fast and efficient service and the equipment is top notch
9 oktober 2026
Antwoord van HeatandPlumb.com
Dear Sandy Gasgarth,
We appreciate your positive feedback.
We are delighted to hear that you experienced a quick and smooth service and that you are pleased with the high quality of our gear.
Kindest Regards
Team HeatAndPlumb
Everything was dealt with very…
Everything was dealt with very professionally but I also had a personal phone call to ensure my order was correct and I hadn't missed out essential fittings. It was also important to me that the items were delivered before I left for the property we were renovating. I was assured they would be delivered in time and they were. I found them a great company to deal with.
JM
9 oktober 2026
Antwoord van HeatandPlumb.com
Dear Ms Jennifer Meanley,
We are absolutely delighted to hear about your positive experience. It is wonderful to know that our team's proactive phone call helped ensure your order was complete with all the necessary parts.
We understand how crucial timing is during a renovation project, and we are thrilled that we could deliver your items exactly when promised. Thank you for sharing your kind feedback about our service.
Kindest Regards
Team HeatAndPlumb
Great service
Sink was received promptly and in good order Delivery driver was polite and helped me ensure no damage in transit
8 oktober 2026
Antwoord van HeatandPlumb.com
Hi
We are delighted to hear that your sink arrived quickly and in perfect condition.
It is wonderful to know that our delivery driver was so helpful and polite in assisting you to inspect the item upon arrival.
Kindest Regards
Team HeatAndPlumb
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