HitPay is our primary payment provider at 1Plus1Gold, and they've been a big part of getting our business off the ground. Their approval process was quick, while still following every complian... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My fist bad impression was that the staging environment is not working properly. The nail in the coffin was that they require too many documents. Too many sensitive documents. Then when you pr... Toon meer
Bedrijf heeft geantwoord
It makes me run my business smoothly with overseas customers as I am licensed travel agent and struggled a lot before in collecting payments from foreign visitors .. and also they give you a free spac... Toon meer
Bedrijf heeft geantwoord
Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Contactgegevens
1 Keong Saik Road, 089109, Singapore, Singapore
- support@hit-pay.com
- www.hitpayapp.com
4,4
Uitstekend
478 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
hindi napapalitan yung picture
hindi napapalitan yung picture, wala pa akong pos terminal
8 juni 2026
Review zonder uitnodiging
Antwoord van HitPay
hi! sorry to hear you're having trouble with your account. kindly send us a message at support@hit-pay.com, and our team will be happy to assist you further with updating your picture and any concerns regarding your POS terminal. 🙂
Antwoord van HitPay
hello! thanks for sharing your feedback. we appreciate your support :)
Sofarsogood
3 juni 2026
Review zonder uitnodiging
Antwoord van HitPay
hello, thanks for your review! we're glad to hear that your experience has been positive! :)
Antwoord van HitPay
hi Kenneth, thanks for sharing your feedback! you can also message us at support@hit-pay.com if there's anything we can assist you with. :)
Trusted and convenient
Trusted and convenient! I love their features. Easy to use. Now they have the pay to phone is just amazing!!!
27 mei 2026
Antwoord van HitPay
hi, thank you for your review!
it's great to know that you're enjoying our Tap to Pay on Phone feature! your support means a lot to us :)
I just started to register
I just started to register, im still in the middle of setting up so far.. at this point everything feels great and im already starting to picture my business glooming here on
27 mei 2026
Review zonder uitnodiging
Antwoord van HitPay
thanks for taking your time to share your feedback! we're excited to be part of your business journey. should you have any concern, please just message our team anytime and we'd be glad to assist!
very easy to use
very easy to use. No need any dongle to accept payment easily for customer that want to use credit card, just using handphone only.
17 mei 2026
Antwoord van HitPay
thanks for your feedback! we're glad to hear that our app has been convenient for your business. we appreciate your support!
Antwoord van HitPay
hi Drew, thank you for your kind feedback!
Antwoord van HitPay
hi Muhammad, thanks for your feedback! we're glad to hear that our service has been valuable for your business. :)
Helpful on onboarding process even for…
Helpful on onboarding process even for a small company like mine, the service provided by them also very intuitive and easy to use 😁👍🏻
15 mei 2026
Antwoord van HitPay
hello Nicholas, thanks for your feedback! we're glad to have been able to help you get your business set up :)
Removal of feature without prior notice…
Removal of feature without prior notice that disrupted my company's operation & services. Charging method feature "Card" for card manual entry – Impact on Booking.com VCC Processing and risk revenue/operation fundings. Need to find out from Hitpay's support and they just coldly dropped a notice we no longer support this feature without explanation and further replies.
9 mei 2026
Review zonder uitnodiging
Antwoord van HitPay
Hi
Thank you for the direct feedback, and we sincerely apologise for the disruption this has caused to your Booking.com VCC processing.
The manual card-entry option on the HitPay POS app was removed globally as a deliberate risk-and-compliance decision — manual key-in carries materially higher fraud and chargeback exposure than authenticated card flows, and as a regulated acquirer in SG, MY, PH, AU and the US we have a duty to protect our partners from that risk.
Card payments (including Booking.com VCCs) remain fully supported via the Payment Link option inside the HitPay POS app — our team has shared the exact steps with you on email, and our CEO Aditya has also followed up with you directly.
Antwoord van HitPay
thanks so much fr the 5 star review! fast support is something we take seriously, glad the team's been quick to jump in whenever you needed them. appreciate you taking the time to leave this!
Makes receiving payment so easy and…
Makes receiving payment so easy and effortless, especially that now we can accept cashless payment on my iPhone.
30 april 2026
Antwoord van HitPay
thanks for sharing this cosworth! love that HitPay's Tap To Pay is making it easy to accept cashless payments right from your iPhone! Yay to hearing that you receive payments feels effortless now, that's exactly what we're going for. thanks for being with HitPay!
Service can be improved
Verification and payouts to your bank account takes long compared to other payment gateway providers. Dealing with compliance team is a pain, emails/texts often go unanswered, requiring multiple follow ups. Not sure if it's just this particular lady staff or if all other staff are like this as well.
It has been 1 week and I'm still waiting for compliance team to verify our ACRA. We had used other payment gateway providers and it has never taken this long.
Edit: Agfa from compliance has since stepped in to help with resolving the issues. The management also took the feedback seriously.
6 mei 2026
Review zonder uitnodiging
Antwoord van HitPay
Hello, we’re sorry to hear about your experience, this is not the level of service we want you to have with us. We understand how frustrating the delays and lack of timely communication must have been.
Please know that our team is closely monitoring your case to help ensure a resolution as soon as possible, particularly regarding your verification and payout concern. We also take your feedback about communication seriously and will review this internally.
Thank you for your patience, and we appreciate you bringing this to our attention.
I like hitpay but,,
I like hitpay, however at pos when you adding products your have to do 1 by 1 and save because if you don’t you loose all the quantities you previously uploaded on the same products category and there’s no way to undo then you have to repeat and repeat over again to upload. And it’s frustrating.
6 februari 2026
Review zonder uitnodiging
Antwoord van HitPay
Hi Shopping Galore team!
Thanks for taking your time to share your feedback. Our team would be glad to investigate and better understand the exact issue you’re encountering so we can see what may be causing the behavior you described.
We’re always open to making adjustments and improvements that can help make the experience more convenient and efficient for our users! Our team will be sending you a follow up message directly and assist from there. :)
Have been using Hit Pay since last 4…
Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service is also easily reachable and works fast in resolving any issues. Thanks for continous support and I wish you guys great sucess in future.
15 april 2026
Review zonder uitnodiging
Antwoord van HitPay
Thank you Saruchi, you are lovely! <3 Thank you for sticking with us as well! Really glad fast payment processing, easy payouts, lower processing fees, and the POS system have made things simpler for your business day to day. and knowing customer service has been quick to resolve things means a lot too! More success to your very beautiful jewellry also!!
Handy payment system
Handy payment system. Makes it easy to look after my inventory and mass in person payments pretty seamless! Love the constant updates they’re making to expand their payment capabilities across SEA. The team is also helpful and always at hand to offer support!
4 mei 2026
Review zonder uitnodiging
Antwoord van HitPay
thanks Kri! happy to hear that inventory management and in person payments have been running smoothly for you. and yeah, we're constantly building to expand HitPay's payment capabilities across Southeast Asia, so it means a lot that you're noticing those updates. glad the team's been there to support along the way!
thanks for sticking with HitPay, more good stuff coming.
Antwoord van HitPay
thanks so much for the 5-star review on HitPay! glad HitPay's payment gateway has been convenient and easy to use for you, that's exactly what we aim for.
HitPay ease SMEs transactions
As an SMEs, HitPay really help me ease the payment gateway for my customer. With an option for Buy Now Pay Later, buying power increase and help the growth of the business
30 april 2026
Review zonder uitnodiging
Antwoord van HitPay
Thanks for your review! We’re glad to hear that our services have made a positive impact on your business. We look forward to continuing to grow together with you! :)
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