Harriet Kelsall Bespoke Jewellery Reviews 

200
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Alice was friendly and approachable from the start. Never did we imagine that old broken engagement ring and a few bits of jewellery could be made into such a beautiful wearable ring. We are thrilled... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My partner and I wanted to create an engagement ring using heirloom jewellery. Kirsty took the time to understand what was personally important to us and what we wanted in the ring - she was also incr... Toon meer

Beoordeeld met 5 van de 5 sterren

Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Danique made the whole process easy to follow and understand. She expertly worked out how to get my ideas in physical form, with a ring that turned out great. Clear communication, reasonably quick to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenontwerper
  2. Goudsmid
  3. Juwelier
  4. Sieraden reparatieservice
  5. Sieradenfabrikant
  6. Sieradenwinkel

Geschreven door het bedrijf

Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

200 reviews

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4,9

Alle reviews

(200)

104 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Abi is an amazing designer

Abi is an amazing designer! From start to finish, she and Guoste listened to what I wanted for my eternity ring, designed and sourced stones until we found the right ones. They knew what I was looking for and I am very pleased with the result. I would highly recommend Abi and Harriet Kelsall Bespoke Jewellery to anyone!

21 mei 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. It was an absolute pleasure working with you to create your eternity ring, and we're so happy that you're pleased with the finished piece. Thank you for your trust and recommendation, it truly means a lot. Wishing you many years of happiness wearing your beautiful ring and we hope to see you again in the future. Best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Earring purchase

We had a very pleasant purchasing experience at Harriet Kelsall, from discussing initial ideas for the earrings, looking at a variety of stones which could be set, right up to the point of purchase. The staff were friendly and knowledgeable, guiding us through the whole process very smoothly. The finished product is absolutely stunning!

17 maart 2026
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We're delighted to hear that you had such a positive experience with us, from exploring your initial ideas and selecting the perfect stones through to collecting your finished earrings. Thank you for choosing our team to create such a meaningful piece. We hope you enjoy wearing your earrings for many years to come, and we look forward to welcoming you back in the future. Best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

A truly special experience

A truly special experience.
A piece of Jewellery designed by Kirsty, with great sentimental value in it for my 60th birthday.
I love the finished piece and am excited to show it to my family. Thank you Kirsty.

13 juli 2026
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. It was such a pleasure to create this special piece for your 60th birthday, knowing it holds so much sentimental value makes it even more meaningful to our team. We're delighted that you love the finished jewellery, and hope it brings you joy for many years to come. Thank you for trusting us with such an important milestone, and we hope your family loves seeing it too. Best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Replacement of a dearly loved old engagement ring

We went to Harriet Kelsall with an engagement ring of 34 years in need of repair. Little did we know that we would come away with a new ring - the most exquisitely designed modern version of the original, which we are delighted with.
The service from beginning to end was wonderful - very personal, always sensitive, excellent communication throughout.
Amy, our jeweller, is passionate about her craft, highly skilled and a pleasure to deal with.
We would highly recommend Harriet Kelsall as they certainly live up to their name as ‘bespoke’ jewellers.

2 juli 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. It was a real privilege to be entrusted with redesigning such a special ring after 34 years. Knowing that the new design honours the original while creating something you'll enjoy for many more years means a great deal to us. Thank you for choosing us to be part of such an important chapter in your story, we wish you many more happy years wearing your beautiful new ring. Best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Bespoke ring


I was impressed by the design and the unusual stone settings on their website. This led us to take our own stones to create our commitment ring.
From start to completion of our bespoke ring, Emily and her colleagues were extremely helpful, professional and responsive.

Emily spent time with me ensuring that the design of the ring was what I was seeking and used her extensive knowledge and expertise to achieve a fantastic result.

The team who made our ring delivered a beautiful crafted one that exceeds our expectations.

I would wholeheartedly recommend Harriet Kelsall Jewellery for their bespoke service to create a unique piece of jewelry.

13 juni 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. We're delighted to hear you enjoyed the bespoke experience with our team and that your commitment ring exceeded your expectations. It was a pleasure bringing your vision to life, and your kind words about our designer and the team mean so much to us. Thank you for your recommendation, and we hope you enjoy your beautiful ring for many years to come. Until we meet again, best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Excellent

We got our engagement ring and both of our wedding rings from Harriet Kelsall and we would definitely recommend! Alice was our specific designer and she was amazing, she took the time to really understand what we wanted and made sure everything was perfect from the design to the fit. Whether you're wanting to design from scratch or look at some pre-designed rings, they have fantastic options for both (we ended up doing a combination, buying a pre-designed engagement ring and then designing bespoke wedding bands). We are so pleased with the end result, thank you so much!

9 mei 2026
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review and recommendation. It was a pleasure to be part of such a special journey with you and we're delighted to hear that we could bring your ideas to life, and that you enjoyed the experience of choosing your engagement ring and later designing your bespoke wedding bands to match. Knowing you're so pleased with the final result means the world to us. We wish you both a lifetime of happiness together, and look forward to seeing you again one day. Best wishes from the whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

cloaked skull ring

Wanted my pewter cloaked skull ring copied into sterling silver, as can not wear pewter jewellery. Company did a excellent job at cloning my previous pewter dragon snake ring into sterling silver and captured all the detail to match the original ring. The quality of the cloaked skull ring and the detail that was captured is just as excellent as my dragon snake ring. Wife seen the quality of my sterling silver dragon snake ring and my sterling silver cloaked skull ring, and plans to have some of her jewellery copied into sterling silver as well. I also plan to get company to copy more of my jewellery in the future. If customers can not wear jewellery similar to pewter, I recommend taking your jewellery to HKBJ company, customers will be pleased with the quality of their jewellery and the custom jewellery they receive.

20 juni 2026
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful 5-star review, we really appreciate your recommendation. We are so glad that you love how we translated your original design into a beautiful re-worked precious metal piece of jewellery and are delighted to know that you had a wonderful experience with our design team. Best wishes from the whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Unique high quality jewelry

Alice Hobbs and the team at Harriet Kelsall designed and created a unique eye-catching white gold emerald stud earing. If you have any future one off jewelry projects I would recommend that you talk with them.

15 juni 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you for your wonderful review, we’re delighted to hear how pleased you are with your beautiful bespoke jewellery. Creating unique, high-quality pieces that reflect your individual vision is something we’re truly passionate about, so it’s rewarding to know the finished design made such a lovely impression on you. We really appreciate your recommendation and thank you again for your support. Best wishes from the whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

An exquisite new ring from my old unworn old jewellery …

I had a couple of rings that had both lost a stone and and an old but very delicate diamond cluster ring that I had inherited, but never wore. So I took them, plus a couple of other gold items, to Harriet Kensal Bespoke Jewellers in Cambridge. I explained that I would like them to design a ring that didn’t have the traditional claws holding the diamonds, and that I would like to add an aquamarine , as it is my birthstone, plus additional birthstones for my two children (another aquamarine and a ruby) and my two grandsons (a peridot and another aquamarine). Georgia was amazing and she designed a beautiful ring incorporating 15 diamonds from my rings plus the 5 birthstones, and used the gold from a broken gold bracelet to make an absolutely beautiful and unique ring that I will wear forever.

18 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for sharing your wonderful experience. It was a privilege to help transform your treasured jewellery into something so personal and meaningful. We're delighted that the design captured your vision, and we're thrilled that you now have a special piece that you will cherish and wear for years to come. We hope to see you again in the future and send our best wishes until then, from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

An amazing experience

I had an absolutely fantastic experience designing an engagement ring for my partner with Abi. I have very limited jewellery knowledge, but Abi was amazing and guided me through every step of the process to create the most beautiful ring. The whole team were superstars, I highly recommend.

8 mei 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you for your wonderful review, we’re delighted to hear that you had such a fantastic experience designing your partner’s engagement ring with us. Creating such an important piece is a special journey, and we're so pleased that our designer was able to guide you through every step and make the process enjoyable and stress-free. Your kind words about the whole team mean a great deal to us, and we thank you for your recommendation. Best wishes to you both for the future, from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Love my new wedding ring!

We visited Harriet Kelsall in Cambridge and met with Amy about turning an old heirloom ring (consisting of diamonds and rubies) into two new bespoke pieces - a wedding band for myself and a necklace for my mum. Amy listened to our ideas and worked her magic. She carefully designed each piece for us, ensuring we both loved the finished results. We are both so so pleased with our pieces and love that we reused some of the family stones and gold to create our new jewellery, making them even more sentimental. Thank you!

4 april 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you for taking the time to leave such a lovely review. We're delighted to hear how pleased you and your mum are with your bespoke pieces. Transforming treasured heirloom jewellery into meaningful new designs is always a special process, and we're so glad we were able to bring your ideas to life while preserving the sentimental value of the original ring. We look forward to seeing you again in the future and send our best wishes until then, from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Amazing jewellers

Friendly, experienced designers who advised and helped me design my bespoke engagement and wedding ring.
The whole experience was amazing and a beautiful start to our journey to our wedding

3 juni 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It was an absolute pleasure to be part of such a special chapter in your journey. We're delighted that you enjoyed the design process and that we could help bring your bespoke engagement and wedding rings to life. We wish you both a lifetime of happiness together and thank you for choosing us to create such meaningful pieces. Best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

A Wonderful Experience

We commissioned a bespoke ring for my wife incorporating our children's birthstones, and the experience from start to finish was genuinely wonderful.

Kirsty was the perfect design partner. Rather than presenting us with a finished concept and asking if we liked it, the whole process felt collaborative - she opened up possibilities (different stone settings, design approaches, combinations we hadn't considered) while always giving us the space to shape it ourselves. The result felt truly ours, which was exactly what we wanted.

Both Kirsty and Holly were attentive throughout, communicated clearly on timelines and next steps, and kept us involved at every stage. Budget was also handled sensitively and transparently, which I really appreciated given the ring was a present.

The end result was exactly what we were hoping for and more! We couldn't recommend Harriet Kelsall highly enough. Thank you Kirsty, Holly, and the whole team!

1 juni 2026
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you for your lovely review. We're so pleased that you enjoyed the collaborative design process that helped bring your vision to life. Creating such a meaningful piece was our pleasure, and we're delighted that the finished ring was everything you hoped for and more. Thank you for choosing our team to be a part of such a special moment for you both and we hope to see you again in the future. Best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

A Truly Memorable Experience

I was super nervous when I entered Harriet Kelsall to design an engagement ring for my partner. I was put at ease immediately by Alec, and taken through each of the different options available to me. I had quite strict timeframes to work within to which Alec was extremely understanding of.

I was incredibly impressed by the personable and professional service of Alec, who took the time to draw numerous designs (by hand!!) to help me truly visualise what the ring would look like. This really helped me to design a ring that I knew my partner (fiancee now!) would love and appreciate. Alec was also extremely kind throughout the time we designed the ring, and was really patient with me. I am beyond grateful for the service I received.

In addition to this, the team at HK were more than accommodating when it came to resizing. It was arranged extremely efficiently and it was ready to be picked up within days.

Thank you Alec and team for your amazing work!!

13 december 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you for your lovely review. We're so pleased that we were able to put you at ease and guide you through the design process, especially with your tight timeframe. It's wonderful to hear that the hand-drawn sketches helped bring your vision to life and create a ring your fiancée loves. We're also delighted that the resizing process was smooth and efficient. Thank you for trusting us with such an important milestone, and we wish you both every happiness for the future. Best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

I had a beautiful green diamond ring…

I had a beautiful green diamond ring designed by Kirsty who was very responsive to my evolving ideas. I'm really pleased with the final piece and have had loads of compliments already about the new sparkler on my finger!

1 mei 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We’re delighted to hear how pleased you are with your beautiful bespoke ring and that the design process felt supportive and responsive throughout. We'd also like to thank you for trusting us to create such a special piece, and we hope you enjoy wearing it for many years to come. Best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

We’ve had a really fantastic experience…

We’ve had a really fantastic experience with Harriet Kelsall and I’d highly recommend them to everyone. I had spent a long time looking for the perfect engagement ring but couldn’t find the right thing, as someone who doesn’t wear much jewellery I felt a bit out of my depth but HK were really friendly and helped me to understand all of the different options. I brought a few basic ideas to them and our designer Georgia helped turn them into something that felt really personal and special. I wanted my fiancée to be a part of the design process but also wanted the proposal to be a surprise so they put together a really nice presentation box with beautiful sketches that I used to ask the question. It worked brilliantly, my fiancée loved it and also really enjoyed the process of finalising the design. We now have a piece of jewellery that’s completely unique and really beautiful. I couldn’t imagine a better outcome. We went back to get our wedding rings as well and had an equally great experience. I was a bit worried that going bespoke would end up being very expensive but it ended up being pretty good value, especially considering how happy we are with the end results, and throughout the process HK Jewellery were really transparent with costs so nothing came as a surprise. They were also really good at communicating with us the whole time, with regular emails to let us know what was happening. Excellent all round really!

14 mei 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for such a thoughtful review. It was an absolute pleasure being part of such an important journey with you both. We’re really that we were able to help bring your ideas to life and create something that felt personal and meaningful, while still keeping the proposal a surprise. Hearing that the presentation box and sketches made the moment even more special really means a lot to us. Thank you again for trusting us with both your engagement and wedding rings. Wishing you both a lifetime of happiness together and until we meet again, best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

An experience to remember.

We were really pleased with the beautiful rings made to our specifications and design ideas from wedding rings belonging to our mother, grandmother and great grandmother. We appreciated the service from Abi and Guoste, keeping us in touch with progress on the rings. They were very good at interpreting our ideas into the designs to give us an individual design each which also conveys the family history and heritage behind the original rings.

2 mei 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for such a thoughtful review. It was truly an honour to work with you on something so meaningful and personal. Being able to transform your family’s rings into new designs that carry their history and heritage forward is incredibly special to us. We’re so pleased you felt supported throughout the process and that each piece reflects your individual story. Wishing you many years of happiness wearing them and we look forward to seeing you again one day. Best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Collaborative, beautiful work

Was great to be so involved in the creative process, Alec was very receptive to our suggestions and clearly takes pride in his work. A really beautiful end result!

9 augustus 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, it was an absolute pleasure working with you and being part of the creative process together. We're so glad you’re happy with how everything turned out and we hope to see you again in the future. Best wishes from our whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Great Experience

Danique at Harriet Kensal was thoughtful, attentive and creative. We had a wonderful experience working with her and I could not recommend her more!

30 juli 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We’re thrilled to hear you had such a wonderful experience working with our team, we're so pleased to know that your appointment had a thoughtful, attentive, and creative approach to it and that it made a difference to your expectations. Your recommendation truly means a lot to us, and it was a pleasure being part of your journey. Best wishes from all of our team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Wedding Rings from paper to reality

Amy listened to our ideas and converted them into magnificent engagement and wedding rings. We would recommend Harriet Kelsall and Amy to anyone looking for special, bespoke rings. Both the engagement and wedding rings captured the Celtic weave, a nod to our Irish roots

11 april 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It was a real pleasure working with you both to bring your ideas to life, and we’re delighted that the engagement and wedding rings captured the Celtic weave and reflected your Irish roots so beautifully. Wishing you both a lifetime of happiness together, and sending best wishes from our whole team at HK Bespoke.

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