I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie7 / 9 Lockwood Walk, RM1 3RH Romford, GB
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Lees wat reviewers zeggen
Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... Toon meer
Bedrijf heeft geantwoord
I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates. I missed Christmas and it has... Toon meer
Bedrijf heeft geantwoord
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Romford
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
7 / 9 Lockwood Walk, RM1 3RH, Romford, Verenigd Koninkrijk
4,8
Uitstekend
321 reviews
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Antwoord van hmv (UK) - Romford
Hello Jack
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fast delivery- good customer service -
12 augustus 2026
Antwoord van hmv (UK) - Romford
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thank you Jay at Romford Store
Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was friendly and helpful at all times, film came nice and quickly to store and we picked it up with no problems.
6 augustus 2026
Antwoord van hmv (UK) - Romford
Hello customer
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Romford store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Hmv Romford,that were helpful and…
Hmv Romford,that were helpful and friendly great service and friendly staff thank you so much HMV
2 augustus 2026
Antwoord van hmv (UK) - Romford
Hi ROBERT
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Romford store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service by great staff
Friendly service and very helpful. Will use click and collect again
28 juli 2026
Antwoord van hmv (UK) - Romford
Hi Rosa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
On my recent order i was surprised that…
On my recent order i was surprised that it was delivered to the shop by royal mail rather than usual stock delivery , apart from that it was fine.
28 juli 2026
Antwoord van hmv (UK) - Romford
Hello MARK
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Quick and effecient
Quick and effecient. Nicely packaged.quick to retrieve. Friendly staff
27 juli 2026
Antwoord van hmv (UK) - Romford
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went into store ordered the cd as they…
Went into store ordered the cd as they did not have it in stock. The assistant ordered it for me within 2 days it was ready for me to collect. They did say it can't take up to 5 days but it didn't. The staff were very polite and helpful.
23 juli 2026
Antwoord van hmv (UK) - Romford
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Romford
Hello Tony,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service
The advisor who served me was extremely helpful, engaging and efficient in assisting me with a purchase from the Romford store.
21 juli 2026
Antwoord van hmv (UK) - Romford
Hi Bryan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was very pleased with the service I…
Was very pleased with the service I recieved at the Romford store. I have always found the staff very polite and helpful and great to be able to talk to someone who knows about music.
14 juli 2026
Antwoord van hmv (UK) - Romford
Hi Penelope,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So helpful in store
So helpful in store. Theychecked but didn't have the DVD I wanted in store. However, they ordered it immediately and it was available to collect very quickly. I much prefer to go to the store if possible for just this reason.
15 juli 2026
Antwoord van hmv (UK) - Romford
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Romford
I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase,
Staff are always welcoming to me, helpful, polite, friendly and kind.
Donna in particular is great, always says hello if she sees me first. Goes out of her way to help me. We chat about what new DVD we have watched, and of course when not busy. I respect work boundaries. Donna has recommended some great films and I have to her. Donna is really a lovely person, and she also works very hard.
14 juli 2026
Antwoord van hmv (UK) - Romford
Hello MISS
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Romford store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Staff always helpful in romford hmv
Staff always helpful in romford hmv. I go nearly every week buying a cd depends what is out.
7 juli 2026
Antwoord van hmv (UK) - Romford
Hello Ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV Romford for me has always been a…
HMV Romford for me has always been a very nice place to visit with very knowledgeable staff very good understanding of what they have in stock and on the market.
Thay always have been very welcoming into the store so their customer services has always have been great I recently made an order and had to deliver to the store and as per usual the experience was absolutely brilliant they have so many things collectables and fun things that you thort you never needed that made my desk look grate what a place to shop.
3 juli 2026
Antwoord van hmv (UK) - Romford
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Romford
Hello Leah,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order with a quick delivery.
17 juni 2026
Antwoord van hmv (UK) - Romford
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to book and pay in store
Easy to book and pay in store, email received and picked up at the store on way home from work. Staff very happy to take my order.
5 juni 2026
Antwoord van hmv (UK) - Romford
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Romford
Hi Kim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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