I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie7 / 9 Lockwood Walk, RM1 3RH Romford, GB
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Lees wat reviewers zeggen
Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... Toon meer
Bedrijf heeft geantwoord
I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates. I missed Christmas and it has... Toon meer
Bedrijf heeft geantwoord
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Romford
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
7 / 9 Lockwood Walk, RM1 3RH, Romford, Verenigd Koninkrijk
4,8
Uitstekend
322 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful and pleasant young member of…
Helpful and pleasant young member of staff at Romford. I purchased one cd and he ordered another to be collected at Colchester.
Anonymous review please!
20 november 2025
Antwoord van hmv (UK) - Romford
Hello there!
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff are friendly and very helpful…
The staff are friendly and very helpful and are very Good at doing orders if you are looking for anything like dvds or something else they can check to see if they have it or not thank you for all your help.
19 november 2025
Antwoord van hmv (UK) - Romford
Hi Micheal
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and efficient
My order was delivered quickly to the Romford store to be picked up and the guy at the counter (Ian) was very efficient and helpful.
13 november 2025
Antwoord van hmv (UK) - Romford
Hi Kathy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Romford
Hi Nancy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Been using hmv Romford for years jay…
Been using hmv Romford for years jay and Gary are brilliant they make my purchase so easy
14 november 2025
Antwoord van hmv (UK) - Romford
Hello Paul,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Romford
Hello Janet
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I had to change a lp and the lady who…
I had to change a lp and the lady who served me couldn't have been more helpful very polite
1 november 2025
Antwoord van hmv (UK) - Romford
Hi LesleyGreen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Romford
Hi jerry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Romford
Hi Graham
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Romford
Hi MR
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service and peace of mind.
I pre ordered the 50th Genesis anniversary set as a gift for my husband. Logan, who served me, was very helpful and answered all my questions. The reason I bought this from HMV was because I can trust them, knowing I won't be a victim of online fraud and the set will be genuine, not a cheap fake. This gives me peace of mind. My husband is over the moon with his gift.
30 september 2025
Antwoord van hmv (UK) - Romford
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
Always a great experience at HMV Romford. The staff are knowledgeable, friendly and extremely helpful.
20 september 2025
Antwoord van hmv (UK) - Romford
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are so polite and kind
Staff are so polite and kind, made me aware that if I have any issues with the website I can ask them to order for me
8 september 2025
Antwoord van hmv (UK) - Romford
Hi Vendori,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD order - 'A Matter of Time ' by Laufey
Despatch of CD I ordered was prompt and I was given full info regarding its progress and when it arrived.
Staff at Romford HMV were friendly, polite and helpful when I ordered the CD and again when I picked it up.
9 september 2025
Antwoord van hmv (UK) - Romford
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Looking for a pack of K Pop photo…
Looking for a pack of K Pop photo cards. Jay gave us the choice of which one. Brought out all he had.
7 september 2025
Antwoord van hmv (UK) - Romford
Hi Nick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very knowledgeable and very…
Staff very knowledgeable and very helpful on release dates and make it quick and easy to prey order items and helpful on other release dates
3 augustus 2025
Antwoord van hmv (UK) - Romford
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Because of the cardboard sleeve case for…
Because the cardboard sleeve case for my power rangers 2017 on 4K DISC had some wear and bits of tear around the edges of the cardboard sleeve case
So that’s why I’m giving u a 4star
Kind Regards Ohene
Thanks.
19 juli 2025
Antwoord van hmv (UK) - Romford
Hi Ohene
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very helpful assistant
Very helpful assistant. Made the purchase very easy. E mails arrived keeping me updated and when the cd was available.
Excellent service.
Thank you 😊
17 juli 2025
Antwoord van hmv (UK) - Romford
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Romford
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were super helpful and my…
The staff were super helpful and my delivery arrived within the time stated, I was kept informed all the time of the status of my order/delivery defo use this service again
30 juni 2025
Antwoord van hmv (UK) - Romford
Hi Edward
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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