I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie7 / 9 Lockwood Walk, RM1 3RH Romford, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... Toon meer
Bedrijf heeft geantwoord
I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates. I missed Christmas and it has... Toon meer
Bedrijf heeft geantwoord
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Romford
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
7 / 9 Lockwood Walk, RM1 3RH, Romford, Verenigd Koninkrijk
4,8
Uitstekend
322 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
GREAT LOCAL STORE IN ROMFORD STAFF…
GREAT LOCAL STORE IN ROMFORD STAFF HELPFULL BUT I DO MISS THE POINTS WE USED TO GET WHEN WE BOUGHT ITEAMS IN STORE.
20 juni 2025
Antwoord van hmv (UK) - Romford
Hi Mike.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Faster customer service
Faster customer service. Their vinyl are in excellent condition. Everything is well organized in the shop and the staff are very accomodating and knowledgeable regarding vinyl.
7 juni 2025
Antwoord van hmv (UK) - Romford
Hello Carla
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Shout out to the staff at Romford…
Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition of the Criterion films et al is also fantastic, as a film lover it's somewhere I could spend hours looking. I'm usually served by my man Jay, great bloke, always cheerful. Peace and Love
Brother P
13 mei 2025
Antwoord van hmv (UK) - Romford
Hi Brother P!
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Romford
Hi Joseph
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Romford HMV
The staff at HMV Romford are very helpful and patient this helps me as I am a 67 year old man and I’m blind too they will go out of their way to help me
23 mei 2025
Antwoord van hmv (UK) - Romford
Hi
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Antwoord van hmv (UK) - Romford
Hi Andrew
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff was very helpful especially…
The staff was very helpful especially Donna who went above and beyond to help me
18 mei 2025
Antwoord van hmv (UK) - Romford
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
The staff were very helpful
The staff were very helpful, they knew what they were talking regarding the record I wanted. Cheers
30 april 2025
Antwoord van hmv (UK) - Romford
Hi Wayne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
First timeee
The shop is so cool and nicely organised and the staff there are just really nice.
18 april 2025
Antwoord van hmv (UK) - Romford
Hi Ya
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Romford
Hi Lizal
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Romford
Hi Leslie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Romford
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really friendly and helpful staff
Really friendly and helpful staff. Really enjoyed my experience of browsing the shop.
3 april 2025
Antwoord van hmv (UK) - Romford
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent experience
Very friendly helpful staff. Ordered the item I needed as out of stock. Fast delivery and collected at store. Very pleased with purchase and staff.
21 maart 2025
Antwoord van hmv (UK) - Romford
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
excellent service
excellent service from ordering in the romford store through to delivery
18 maart 2025
Antwoord van hmv (UK) - Romford
Hi Suzanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service from Jay in store at…
The service from Jay in store at Romford was exceptional. Helped me out with everything I asked for and I’m so happy with the products I purchased. Long live HMV Romford. Thank you
8 maart 2025
Antwoord van hmv (UK) - Romford
Hello Elliott
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Romford store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
site said 1-2days. took a week to arrive.
it was okay. i ordered it for click and collect and on the site it said 1-2days.
but it took a week for it to arrive for me to get it
1 maart 2025
very quick and collection smooth
26 februari 2025
Antwoord van hmv (UK) - Romford
Hi Flynn
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I enjoy looking in HMV to see if…
I enjoy looking in HMV to see if they're good deals I always buys dvd or bluerays
26 februari 2025
Antwoord van hmv (UK) - Romford
Hi TINA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Romford
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.