I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie7 / 9 Lockwood Walk, RM1 3RH Romford, GB
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Lees wat reviewers zeggen
Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... Toon meer
Bedrijf heeft geantwoord
I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates. I missed Christmas and it has... Toon meer
Bedrijf heeft geantwoord
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Romford
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
7 / 9 Lockwood Walk, RM1 3RH, Romford, Verenigd Koninkrijk
4,8
Uitstekend
323 reviews
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Antwoord van hmv (UK) - Romford
Hi Brian,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful member of staff
I went into HMV looking for a game for my son's Nintendo switch. I'm a bit naive when it comes to tech and games and needed some guidance. The member of staff was very helpful, knew exactly what I needed and guided me in the right direction. She was also very friendly and kind.
21 november 2024
Antwoord van hmv (UK) - Romford
Hello Adele,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Romford
Hello ken,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always a superb experience with HMV
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively wants to give MORE money to Mr Bezos? HMV pay UK employees and UK tax unlike Amazon so please support them!
31 oktober 2024
Antwoord van hmv (UK) - Romford
Hi Oedipus,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Romford
Hi Spencer,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I love this shop the staff are so…
I love this shop the staff are so friendly and welcoming they are always willing to help with anything you ask its a shame the star rating only goes up to 5 because I'd put more stars if I could I'd definitely recommend the romford hmv thank you to all the staff for all your help over 15 years of shopping with you
25 oktober 2024
Antwoord van hmv (UK) - Romford
Hello Joe,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order,txt to let me know that…
Easy to order,txt to let me know that order was ready,very quick,good service
5 oktober 2024
Antwoord van hmv (UK) - Romford
Hi Gina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Romford
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Service was efficient and friendly. I really appreciate having this service where I can actually speak to a human being. Thank you
1 oktober 2024
Antwoord van hmv (UK) - Romford
Hi Diane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quick delivery & great price.
Timely delivery with the convenience of collect from store.
28 september 2024
Antwoord van hmv (UK) - Romford
Hi david
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Seamless service
Seamless. Ordered easily. Released as indicated and collected from store within 48 hours. All along the way being informed by email.
21 september 2024
Antwoord van hmv (UK) - Romford
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and knowledgeable staff when I…
Helpful and knowledgeable staff when I was pre-ordering an album coming out.
13 september 2024
Antwoord van hmv (UK) - Romford
Hi Danielle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Romford
Hi Luke
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Romford store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very helpful.
The people are helpful and courteous. They handle my query quickly and efficently.
4 september 2024
Antwoord van hmv (UK) - Romford
Hi Rob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to collect the item
Easy to collect the item, no hanging around very prompt service.
20 augustus 2024
Antwoord van hmv (UK) - Romford
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly and Helpful
Needed to order some old films on DVD. Staff at Romford Branch all very helpful. Wouldn't hesitate going there again.
3 augustus 2024
Antwoord van hmv (UK) - Romford
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order & collect service excellent
Easy to order in-store and prompt notification when ready for collection. Staff very helpful.
17 juli 2024
Antwoord van hmv (UK) - Romford
Hi Anne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent in store delivery. Helpful staff.
With the help of one of the staff I ordered a dvd to be picked up at my local store and everything was handled very well. No complaints.
21 juli 2024
Antwoord van hmv (UK) - Romford
Hi ANDREW
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Romford
Hello MARK
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Antwoord van hmv (UK) - Romford
Hi Stu
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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