I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie7 / 9 Lockwood Walk, RM1 3RH Romford, GB
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Lees wat reviewers zeggen
Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... Toon meer
Bedrijf heeft geantwoord
I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates. I missed Christmas and it has... Toon meer
Bedrijf heeft geantwoord
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Romford
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
7 / 9 Lockwood Walk, RM1 3RH, Romford, Verenigd Koninkrijk
4,8
Uitstekend
323 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service is what HMV provides…
Excellent service is what HMV provides all the time.
5 juli 2024
Antwoord van hmv (UK) - Romford
Hi Mohammed
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy pick up always friendly staff…
Easy pick up always friendly staff willing to help you.
1 juli 2024
Antwoord van hmv (UK) - Romford
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Romford
Hi Amjad
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always a pleasure buying from HMV
Always a pleasure buying from HMV. Fancy having a shop where you can interact with a fellow human being. It'll never catch on
21 juni 2024
Antwoord van hmv (UK) - Romford
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Romford
Hello Miss Harding
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Excellent customer service.
Excellent customer service.
This branch in Romford is amazing
My daughter has been shopping there for many years.
Very friendly service always helpful 🙂
4 juni 2024
Antwoord van hmv (UK) - Romford
Hi Ravinder
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre Ordered Item
Pre Ordered Item
Got Email Saying When To Pick Up
Well Packaged
Good Customer Service
4 juni 2024
Antwoord van hmv (UK) - Romford
Hi Elvis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful staff
25 mei 2024
Antwoord van hmv (UK) - Romford
Hi Mrs Clarke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
faulty lp.
Had to exchange a faulty lp in your Romford store and had excellent service by Garyll. The lp was out of stock but received the replacement the next day in the post.
27 mei 2024
Antwoord van hmv (UK) - Romford
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All the staff at Romford are good in finding the CD's and DVD's that I wish to buy especially Jay
The staff at your Romford branch are always helpful and help me find and order the CD's which I am after.
18 mei 2024
Antwoord van hmv (UK) - Romford
Hi Roger
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Experienced staff at your Romford store…
Experienced staff at your Romford store always make things easy for the customer.
7 mei 2024
Antwoord van hmv (UK) - Romford
Hello Jeff
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The people
The people. I bought a record that had a fault, they ordered me a replacement without a fuss (Gary - Romford store) and today I went to see The Phantom Menace 25th Anniversary at the cinema and (Jay - Romford store went out of his way to get me a selection of non-display Star Wars t-shirts to choose from for the event. Romford store is amazing!
9 mei 2024
Antwoord van hmv (UK) - Romford
Hi Georgie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly staffs
The staffs were so friendly and made my click and collect experience so easy.
3 mei 2024
Antwoord van hmv (UK) - Romford
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Romford
Hello Dean
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly and helpful staff
25 april 2024
Antwoord van hmv (UK) - Romford
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A very efficient and friendly service
24 april 2024
Antwoord van hmv (UK) - Romford
Hi MARTIN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Romford
Hi Phillip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I always pop in!
Was just browsing saw a CD I wanted in the sale. Served quickly. Staff in Romford have always been helpful and nice. I always pop in when I'm in town.
6 april 2024
Antwoord van hmv (UK) - Romford
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic help
Customer service was excellent very helpful recommend this store to anyone
22 maart 2024
Antwoord van hmv (UK) - Romford
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything went to plan.
Everything went to plan.
Item is of good quality.
Staff are friendly and efficient.
All round..pleased.
17 maart 2024
Antwoord van hmv (UK) - Romford
Hi Lee
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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