Homrain Reviews 

The customer service team at this company was so helpful when I had a question about sizing. They recommended a different dress that ended up being perfect for me. The dress was elegant and beautiful, and I received so many compliments.

I love how versatile their dresses are. With just a few accessories, I can seamlessly transition from a day at the office to a glamorous evening event without missing a beat.

The dress I bought was well-priced and the quality is excellent. Definitely value for money. Can't wait to shop here again!

Ordered a dress from this company and when it came in it was terrible quality and did not fit right. It was 115 dollars so I requested to get a refund. After emailing the company they did not respond for over 2 weeks and then claimed that I could not return the item because I did not let them know with in the 10 day return period. I emailed back with proof of my first email and then another week went by before I got a response. I sent the dress back with the provided instructions. It had been about 2 months since I first emailed them and still no refund. Overall a very bad experience and I will not be ordering from them again and I do not recommend.

Save your money, this company is a scam!! I bought two dresses hoping for prom and when they showed up, prom was past due although I bought fast shipping and the dresses were defective. I requested a refund and they refused twice to give me one saying that I sent my shipment back to the wrong warehouse!! BUT I DID NOT EVEN SEND MY DRESSES BACK BECAUSE I HAVE BEEN WAITING ON A RETURN ADDRESS OR LABEL. Customer service is awful and I’ve been asking for a return for a month now only for them to shut me down since they seem to think I have sent the dresses out when I have not. THIS COMPANY IS A SCAM. I am working with my bank right now to dispute it. Order Number WBHRUS10163. Again, don’t but if you are expecting to return smh.

Do NOT order from this website. Never received the dress and they would not give me my money back.

DO NOT ORDER FROM THIS COMPANY!!! THEY WILL NOT HONOR THEIR RETURN POLICY!!!

Ordered a dress for my daughter around 2/26/23. Received the dress a couple weeks later and it did not fit. Contacted them immediately that we needed to return the item. Communication with customer service was awful. It took almost a week to finally get the information needed to return the item. Shipped the item back around around 3/20/23. Kept checking my bank account and no return. On 5/2/23 I emailed them asking for a status update on my return. Emailed back and forth and finally on 5/16/23 received an email stating
“Dear customers,
Sorry for the late reply.
We have canceled your order and issued you a refund. Please note that for refunds, according to the regulations of the payment platform, we can only refund the refund to the original card/account you paid for the order within 5-7 working days, depending on your bank processing.
Thank you for your understanding.
homrain”

It is now 5/31/23 and still no refund issued. Avoid this company at all costs. They are TERRIBLE!!!

Order wbhrus10212

This site is a complete scam! The order was placed on 4/29 and arrived on 5/23.
We paid $30 for the 3-4 day shipping so we would have the suit by 5/18. The company would not provide any updayes as we waited. We had to go buy another suit locally because it did not arrive in time. We have sent numerous emails and they refuse to credit any shipping even though it was not shipped in the time specified. They eventually stopped responding. I'm currently providing all documentation to my bank to try and get the company investigated and my money back. DO NOT BUY HERE!!!!!

DO NOT order from them! They are dishonest and unreliable. Ordered a prom dress on 4/23 and paid $30 for 5-7 days shipping. Dress never came and they will not refund my money! Prom has come and gone now and still no dress. It is now 5/11 and they have stopped even responding. Had to open a case with AMEX now to try to get my money back. SCAMMERS!

I ordered a dress for a last-minute event, and it arrived just in time. It was stunning, and I received countless compliments.

I ordered a dress online, and it fit perfectly! The quality was amazing, and the dress was even more beautiful in person.

Buyer beware!! I am in my second week trying to return the dress and customer service stopped emailing me. I don’t know what to do. This site is a scam please do not buy any dresses from them.

This company isn’t real. They have my son in his prom attire that I DID NOT PURCHASE FROM THEM on their website without permission claiming it as theirs… DO NOT DO IT

My order number is WBHRUS8328. I ordered on 3/22 I didn't receive the 2 dresses until 4/14. The quality was not what I expected and the dresses did not fit, however due to the delay in shipping there wasn't enough time to have them altered before prom. I notified them immediately that I wanted to return the dresses for a refund. They responded saying I needed to take pictures of the dresses and email them the pics. I did. They offered me a 10% refund and said I could keep the dresses or I could return them at my expense. I told them I wanted to return them and requested the shipping information (like where to send them) it's been 5 days and they haven't responded. I opened a dispute with Paypal.

I am highly upset about this company. I ordered my daughter a dress and it came in a week perfect only problem the dress was too small. Since they shipped so fast I reorder the dress in a larger size and contacted them to return the smaller dress now I can’t get in touch with anyone. I have not receive the larger size dress at all and no tracking number. So that’s $300 tied up with this scam company.
Need to Return-Order WBHRUS9689
New order size 12-Order WBHRUS9957 need tracking

THE WORST COMPANY….

I placed an order with expedited shipping on April 11 for my son prom which is this Saturday April 29th. I’ve been sending emails after emails to get not one response. I’ve had to order from another company in order for my son can go to his first prom. I’m beyond mad, pissed, angry. I need all my money back in my account. I’ve also reported this company to the Better Business Bureau. It’s heartbreaking to take people hard earn money for a memorable occasion for this company not to send out the items that’s been ordered. Send me my money back NOW!

Im so upset!!! I ordered my dress on April 3rd, and i have YET to recieve my dress or even a tracking number . I have an event to go to and need my dress atleast by May 8th . If my dress is not here by then, then i want a FULL REFUND. My order number is WBHRUS9041

Order WBHRUS9909
Unhappy customer. I ordered a dress and it has not shipped yet and I cannot get the company to respond to my emails. I even paid for expedited shipping. I need the dress for an event May 6th. I would really appreciate a response to my emails. That is not the way to do business. I am worried this website is a scam.

I have asked for a better dress shopping experience. The dress was perfect and the customer service was equally perfect.

i’m very upset, i bought a dress from a different company and got scammed, i decided to try this company out and the same thing is happening. i got the fastest shipping 3-5 days i ordered my dress last week. and i never got a order code because my dress apparently is “still processing” i’m very upset and have no idea what to do. my prom is may 6th.