This is the second time I've used hotel direct and will definitely use this service again. Made booking a hotel, a show and even train tickets so much easier and at a better price too rather than... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The Royal National hotel is very nice very close to the theatre area in London very good. The breakfast is excellent the restaurant staff are very efficient and friendly
This company makes everything so easy for the traveller. I love the reassuring email confirming the hotel,just before you leave. Great choice of hotels (I love the Indigo group.)Third time I've used... Toon meer
Great location. Fantastic rooms , spotless, very modern , everything you need . Best views from The sunroof terrace. Staff very friendly and accomadating. Perfect place to celebrate our 1st Weddi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The only hotel agent with a Google 5 star seller rating. Customer service really differentiates HotelDirect.co.uk. From an expert UK Customer Centre (0800 633 8000) to their Arrival Assurance™; a unique check of your reservation with the hotel 48 hours prior to your arrival. Hotel Direct is a hotel breaks specialist offering hotel packages that include discount rail tickets, coach travel and theatre breaks. It's cheaper when you package.
Hotel Direct Details
Geschreven door het bedrijf

- Packages are cheaper!
- Hotel Direct allows you to create you own hotel break by dynamically packaging your choice of hotel with rail travel and/ or theatre tickets or attraction tickets. It's 100% flexible - choose any hotel, travel from anywhere in the UK. If you're going to London, add any West End show. And the really great news is that when you create a package, the hotel and travel prices are cheaper than when booked separately. Saving you time and money.
- Arrival Assurance™
- Why would you book a hotel with a company that doesn't check your booking? Only Hotel Direct checks your reservation 48 hours prior to your arrival and sends you a reminder confirmation with the names of the people at the hotel and at Hotel Direct, who re-confirmed all your reservation details. This ensures there are no unwelcome surprises at check-in and you can travel with complete peace-of-mind.
- UK-based customer service centre: 0800 633 8000
- Our company is 100% based in the UK. Call our friendly UK service centre for the very best hotel prices and expert advice, Mon-Fri 9am to 5pm. Calls are free on 0800 633 8000.
- Up to 75% off published hotel rates
- All Hotel Direct rates are discounted with up to 75% off hotels' published prices. With rail inclusive breaks you'll save up to 50% off the price of your train tickets. And when you package anything with a hotel, travel or theatre or attraction tickets, we also provide special package discounts off the hotel price. Check-out our Hidden Gems™ for exclusive offers. Hotel Direct staff are awaiting your call. They get up in the morning to find you a fantastic hotel or package deal!
- Best price guarantee
- Hotel Direct tracks hotels' own prices and other agency prices to ensure their rates are always the lowest available. However, in the unlikely event that you find a lower rate after booking, call Hotel Direct and they'll refund the difference.
- 1000s of hotel reviews
- Hotel Direct has one of the biggest resources of hotel reviews and theatre reviews on the world wide web. All are genuine reviews left by Hotel Direct guests and offer a fantastic way of comparing and assessing hotels and shows.
- No Card fees. No Booking fees.
- All prices displayed on Hotel Direct's website are per room and include VAT and if applicable, hotel service charges. Prices are the total price for all guests. There are no Card fees, Booking fees or other hidden extras to be added.
Contactgegevens
Bridge House, St Clement Street, TR1 1ER, Truro, Verenigd Koninkrijk
- 01872 261 100
- info@hoteldirect.co.uk
- www.hoteldirect.co.uk

Hotels, Rail Breaks and Theatre Packages
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Simple to use
Simple to use, straightforward. Got all the tickets in a timely fashion - stress free.
Thank you Hotel Direct…..
This is the second time I've used hotel direct and will definitely use this service again. Made booking a hotel, a show and even train tickets so much easier and at a better price too rather than doing them individually. Had absolutely amazing seats for The lion king as you pick where you want to sit , also do many hotels to choose from so suits everyone’s budget and location.
Even picked train times and also had reserved seats (definitely a bonus)
Great service hotel accommodation, show and train tickets and itinerary sent straight away to your email. Everything clear and concise.
Thank you
Great location of chosen hotel
Great location of chosen hotel. Very easy to book hotel and rail package. Used Hotel Direct many times and would use them again,
Thoroughly excellent experience
Thoroughly excellent experience. Very easy to book and communication great from hotel direct. They even emailed me the day before the stay to confirm they had contacted the hotel and confirmed all of our bookings. Excellent service. I would highly recommend. I booked this trip for my mom’s 60th birthday and it all went smoothly. I will certainly be booking again!
Very efficient easy to navigate
Very efficient easy to navigate
Hotel stay in March 2026
Hotel was lovely, clean, considering the locaton it was quiet. Staff were polite and helpful. Lovely choice of food at breakfast. Would recommend the hotel.
The company only sent one train ticket…
The company only sent one train ticket despite booking for two people so i had issues on the train travelling to and from London
Hotel Diect arranged everything for us…
Hotel Diect arranged everything for us trains hotel show theatre seats made it very simple for us to arrange this experience kept us updated via emails they made excellent choices to make our experience one of the best.Would highly recommend using hotel direct and we will certainly use them again.
Holiday Inn, York city centre.
Well situated for city centre and many of the tourist attractions. Clean, comfortable rooms. Nice toiletries. Good breakfast. Friendly, helpful staff.
Very comfortable, excellent customer service.
Easy to reach via a number 63 bus from Kings Cross station.
Staff were polite friendly and helpful. The rooms are light airy and comfortable with everything you need.
A convenient location for visiting London.
Excellent one night stay at the Tower…
Excellent one night stay at the Tower Hotel to see Abba Voyage well organised by Hotel Direct could not fault one thing will use Hotel Direct again thank you for a great weekend.
Theatre break
What a lovely weekend break with my daughter great to see Oliver the musical and a walk round London on Saturday Lovely night sleep in the Holiday Inn regent street can’t fault the rooms great night sleep well manner staff Will come here again xx
Great stay for ABBA Break
Easily booked
Great value
Would definitely recommend
Hotel Direct were perfect for our Show/Hotel/Train package to see ABBA Voyage.
We visited London to see Abba Voyage.
With Hotel Direct we were able to build a package with our train, hotel and show tickets.
Our package was good value, we were kept well informed and all parts of our trip were efficient and good quality.
A great way to package a trip
A great way to combine travel, accommodation and theatre show into one easy experience
All on one packages without the hassle
Staff are easily contactable via the customer service number.
I was able to amend my booking due to an error I made with the date.
This was easily rectified. I also made changes to my journey time, which again was changed with ease.
Thank you again. We will definitely book with yourselves as we have done many times.
The ease and friendliness is why we keep using your services.
We have used this company quite a few…
We have used this company quite a few times now for trips to visit family. Our trains and hotels are all coordinated and have never had a problem.
Would highly recommend this company.
Was gifted a ticket for a night at Abba Voyage
Was gifted a ticket for a night at the curio by Hilton and to see ABBA Voyage.
Effortless upon arrival at the hotel and the arena was a pleasant 20 min walk. There was a train station right across the road but we preferred to walk. Loads of restaurants around.
Highly recommend Hotel Direct. Uncomplicated and easy to use.
Fantastic show Stranger Things and perfect hotel.
It was great to be able to pick the seats we wanted for Stranger Things. The hotel was perfectly situated for the underground Russell Square was 2min walk. It only took 15mins to walk into the West End.
Brilliant as always!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








