HotelsCombined Reviews 

390
•
TrustScore 2.5 uit 5

2,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Complete scam. The rates shown are not available, the hotel room they show are not available, when clicking on the link it diverts to a FAKE version of the associated booking platform. E.g - I manuall... Toon meer

Beoordeeld met 2 van de 5 sterren

Здравствуйте, меня зовут Айгуль Макенова, я заходила через hotels combined сайт и бронировала отель в Стамбуле на 22-23 сентября. Рассмотрев таблицу отметила фильтр, ВКЛЮЧАЯ НАЛОГИ. Увидела в АМОМЕ п... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi this is not a review. I got a telegram message from hcagent.com offering a job as "reviews online hotel assistant" which sounds quite quirky. I'd like to know if this is genuine, otherwise this... Toon meer

Beoordeeld met 5 van de 5 sterren

Hi Hotelscombined! I notice that your hotel reviews are few compared to other booking sites. I personally (and I believe most people do) uses online reviews to best compare hotels and determine which... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hotel
  2. ook in
  3. Reisbureau

Informatie afkomstig van verschillende externe bronnen

HotelsCombined is a hotel search engine which offers travelers the most comprehensive collection of hotel choices on one site. Unlike other hotel sites, travelers can easily compare supplier inventory and pricing which saves time and money.


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

390 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,6

Alle reviews

(390)

4 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Superb Customer Service

I had an issue with one of my bookings and Hotels Combined took immediate ownership of the issue, communicated well and continued to follow through to a resolution.

Really high quality service and it is obvious that the person you are dealing with is empowered to solve your issue there and then.

30 december 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excpetional Customer Service

I recently had a trip to Bali and had booked all accommodation through hotelscombined.com.
All the accommodation was significantly cheaper than if I booked directly through the hotels.
Booking was so easy.
There was one glitch with one of my bookings and I contacted Hotelscombined.com to let them know of the error and to see if I could get a refund. I wasn't expecting a reply so quickly but Ilana was straight onto it and very professional and helpful with my problem. Within a day the problem had been sorted and they had refunded me a booking that had an error.
I would gladly use Hotelscombined.com for ALL my bookings, in fact we are off to Melbourne in Jan and will be using it for there and the sunshine coast in February.
Thanks to Ilana and the team you were awesome :)

16 december 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Facilissimo da usare

E' come avere la sfera di cristallo. Trovi tutto senza passare da sito a sito.
In piu' e' facilissimo da usare. Ben fatto.

11 november 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutly Great Hotel Price Comperison Website

Searched for accommodation on Hotelscombined for my upcoming trip and i was amazed by all the information it provides the customers, prices, reviews, maps everything in one place to make the booking decision easier. i will recommend it!

14 september 2015
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

incorrect rates

used this website many times. Unfortunately it seems that something has gone wrong as many rates are NOT at all correct. On most of my searches clicking on the best rate - mostly lowcostholidays- comes out with a totally diffrent rate than advertised, higher rates. Many searchengines also has charges, taxes etc etc which sometimes makes the rates much higher than the truthful websites. Be very careful when wasting your time on this search engine, which once was very good.

I have contacted hotelscombined who wanted screenshots, which were sent to them- nothing has happened.

7 juli 2015
Review zonder uitnodiging
Logo HotelsCombined

Antwoord van HotelsCombined

Hi Thais, could you please contact us via customerservice@hotelscombined.com so we can help you and try to understand why your are experiencing this? The information we show should always match the one on our travel partner sites . Sometimes it may happen to be as simple as cleaning your internet browser regularly from cache and images to find more relevant information on our website but also many others. Talk to you very soon, many thanks.

Beoordeeld met 1 van de 5 sterren

Not trusthworthy!

Hotelscombined does NOT research the third parties that provide for the hotelrooms. We've booked to Dubai a few months ago and it turned out that the website vivastay was having bankruptcy problems! I think as a intermediair, hotelscombined has to take their responsability in providing trustworthy websites. Will never book through this website again!!!
Even AFTER I emailed them about this, they still continued to refer to vivastay, and they knew about their bankruptcy problems!!

3 juli 2015
Review zonder uitnodiging
Logo HotelsCombined

Antwoord van HotelsCombined

Hi Jenny,

Please rest assured that we will are doing our best to get this fixed for you. We understand the inconvenience caused by these unforeseen and uncontrollable circumstances. If you might have any questions or feedback in the meantime, please feel free to ask us directly via customerservice@hotelscombined.com

Most sincerely,
HotelsCombined

Beoordeeld met 5 van de 5 sterren

Awesome booking comparison site

Hotelscombined searches through all booking sites - venere, hotels.com, expedia, booking.com, agoda - and more . Efficient and easy, handy in searching up cheapest hotel fares. A must use website for your travel booking needs.

26 juni 2015
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Vivastay/ Vivatravel

In January, I used Hotelscombined to search for hotels in Budapest, Hungary and found a hotel deal through a company called Vivastay and made a non-refundable reservation.
When I got to the hotel, I found that my reservation was cancelled by the company at March without notifying me or returning my money.
I ended up losing 300$, had to make another reservation through the hotel which was more expensive than the original price.
Even though I have previously had good experiences with Hotelscombined, I don't think I will use this site anymore and I will recommend anybody I know not to use it.

8 juni 2015
Review zonder uitnodiging
Logo HotelsCombined

Antwoord van HotelsCombined

Hi Noy,

It appears that VivaStay is no longer taking anymore reservations. Please rest assured that VivaStay hotels and offers are not displayed on our website. If you want we can try to help you by escalating and following your case with VivaStay. Please feel free to ask us directly via customerservice@hotelscombined.com

Most sincerely,
HotelsCombined

Beoordeeld met 1 van de 5 sterren

Vivastay ripoff

We recently booked our holiday to koh Samui through hotels combined website when we arrived at our hotel we were told our booking had been cancelled a month before looks like we have done our money travel insurance won't pay credit card won't pay hotels combined say they will endeavour to get our money back but can't get hold of them and don't know what has happened. Yet I have been googling and have found out they have gone into resolvency and the firm handling the case is Mctear Williams and wood yet hotels combined know nothing
Hotels combined on the front page of there site have this written
300million people worldwide trust us.
Should they? I think not

19 mei 2015
Review zonder uitnodiging
Logo HotelsCombined

Antwoord van HotelsCombined

Hi Wendy,

We are sorry to read this and we are trying to assist you via our customer service and sent you an update today. Many thanks for your feedback you sent to customerservice@hotelscombined.com

Most sincerely,
HotelsCombined

Beoordeeld met 1 van de 5 sterren

Hotelscombined.com should check the companies who they do business with!

In January, I used Hotelscombined.com to search for hotels in Cascais, Portugal and found a hotel good deal through company called Vivastay and made a non-refundable reservation. When I got to the hotel in the middle of the night, I found that my reservation was cancelled by the company two weeks earlier without notifying me or returning my money. I ended up losing almost 1000€, had to make another reservation through the hotel which was 200€ more than the original price. Even though I have previously had good experiences with Hotelscombined.com, I don't think I will be site anymore.

10 april 2015
Review zonder uitnodiging
Logo HotelsCombined

Antwoord van HotelsCombined

Hi Jussi,

We are truly sorry to read this. We understand the inconvenience caused by this event and we will escalate this for you if you wish. Could you please send us your booking voucher to customerservice@hotelscombined.com? Please rest assured that we will do our best to help you out with your VivaStay booking.

Most sincerely,
HotelsCombined

Beoordeeld met 1 van de 5 sterren

Hotels Combined need to check the Companies they Deal With

I don't care that when you click on one of the options on the Hotels Combined website that you are leaving their website - they should still check that the companies they list for you to use are reputable and take some responsibility for this mess.

We were so looking forward to staying at the Marriott Hotel in Budapest for our last destination on a three week tour of Europe. Imagine our disappointment when we arrived after a 7 hour train journey from Prague to find that our booking had been cancelled by Tourico Holidays because the funds had not been forwarded to them by VivaStay. Also disappointing that this had also only been cancelled three days prior to our arrival - why wasn't this sorted in December when the booking had been originally booked and paid for. This was two months prior to our departure so there was plenty of time for them to contact us. Of course a group of 4 ladies in a foreign city arriving in the early evening had no choice but to pay for additional accommodation for 2 rooms for 3 nights again at a much higher cost. Who are Tourico Holidays - never heard of them. To say our partners were furious is an understatement - this put us in a very dangerous situation - we had no other option but to pay again for accommodation just so we had somewhere to stay for the night. This is absolutely unacceptable. I also don't think hotels combined.com.au should escape without any liability - they are supposed to be a reputable online company - how can they allow one of their suppliers to do this to unsuspecting travellers. My only option now is to apply to the bank and they may or may not cover the initial cost for 'goods and services paid for but not received' so we will wait the three months it takes to get an outcome - that is the only choice we have. I hope the comments posted on this site are a warning to other unsuspecting travellers. Travel Insurance will not cover any costs for accommodation booked online - let this be a warning. Book through a travel agent - at least you have some protection!!!

9 april 2015
Review zonder uitnodiging
Logo HotelsCombined

Antwoord van HotelsCombined

Hi Karen,

It appears that VivaStay is no longer taking anymore reservations. Please rest assured that VivaStay hotels and offers are not displayed on our website. We understand the situation you have experienced with your friends and if you want we can try to help you. Please feel free to ask us directly via customerservice@hotelscombined.com

Most sincerely,
HotelsCombined

Beoordeeld met 1 van de 5 sterren

Vivastay through HotelsCombined

Booked hotel in Barbados through hotels combined, found a good deal with vivastay. All looked good till I rang the hotel yesterday to check on my booking. Found out vivastay had booked the hotel in january and cancelled the booking in march. No contact with me, took my money and i have nothing to show for it. Hotels combined state no responsibility as they only offer a search facility.
Wont be using this site again - no responsibility - cannot be trusted

3 april 2015
Review zonder uitnodiging
Logo HotelsCombined

Antwoord van HotelsCombined

Hi Gary,

We are truly sorry to read this. Please rest assured that we will do our best to get this fixed for you. We understand the inconvenience caused by these unforeseen and uncontrollable circumstances. If you might have any questions or feedback in the meantime, please feel free to ask us directly via customerservice@hotelscombined.com

Most sincerely,
HotelsCombined

Beoordeeld met 5 van de 5 sterren

Couldn't be easier

I recently booked accommodation through HotelsCombined.com and I will always book through there from now on, due to their excellent choices of hotels and great deals no matter where you are looking to stay, I truly would recommend for anyone to do the same next time you are wanting to go on a holiday. Keep up the great work HotelsCombined and two big thumbs up from me! :D

28 maart 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cheapest Accommodation

Just booked accommodation through HotelsCombined.com for my trip to Japan in May & I saved myself close to $700! HotelsCombined.com honestly gave the best available prices which were more cheaper to trivago which I also compared prices too! Great work!! Would highly recommend HotelsCombined.com over the other websites.

27 maart 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Surprisingly easy to use

I was researching placed to stay overseas and I'd heard about HotelsCombined, so I thought I'd give it a shot.

It was very straight forward, and simple to use.

Also, the logo makes me laugh :)

24 maart 2015
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer