I would have given 5 stars but I was so disappointed that I didn't receive my first order despite it showing as in stock on the website. But having given you a second chance I'm delighted with my dres... Toon meer
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Lees wat reviewers zeggen
Elegant design, quality fabrics and fittings. Extremely elegant - I’ve been stopped by strangers when out in my jumpsuits and complemented. Also, very importantly, you don’t need someone to zip and... Toon meer
I have bought several items from Hotsquash, jumpsuits, dresses and pyjamas. All lovely quality, all fit my beautifully. I love their items with the crossover tops as I have a fuller bust and often stu... Toon meer
Found HotSquash online during their flash sale. Fantastic website with a plethora of dresses, skirts blouses all with beautiful designs. First time ordering with them, so wasn't sure what size would... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
HotSquash; the unique women's fashion company with hidden technology fabrics. Made in London.
Contactgegevens
58-60 Edward Road, Tribec House, EN4 8AZ, London, Barnet, Verenigd Koninkrijk
- 02070184690
- contact@hotsquash.com
- www.hotsquash.com
4,3
Uitstekend
349 reviews
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MISREPRESENTED in fabric and sizing. NO CSR at all.
Product is MISREPRESENTED in fabric and sizing. NON-EXISTED CSR, and overall awful experience, they sent me wrong dresses, not fitting as per their sizing, in COTTON vs advertised polyester, 4 sizes bigger than advertised . Yes I read your sizing and measurements on your site, I am aware these are UK sizes, YOUR MEASUREMENTS ARE WRONG in regards to your sizes!! Not every american is stxxx as you think.. They did NOT respond to ANY of my many csr emails to get a free return label, as free returns was advertised, thus FORCING ME TO PAY international shipping back to not miss the return window, and waste 2 weeks of my time. SHAME on this company. When you mistreat customers , you dig a grave for your biz. Instead of EVER RESPONDING to my emails this company ONLY posts responses to reviews that make NO sense! Your fabric is NOT polyester, its PAJAMA COTTON. and your lack of CSR or ethics is appaling. Hope you find God and start treat ppl with a GOLDEN RULE - as YOU WANT TO BE TREATED . PLEASE refund in full and immediately + $21 I spent on shipping back as you LIE about free returns also as you lie about your products.
31 juli 2025
Review zonder uitnodiging
Antwoord van HotSquash
Hi Anna,
As explained via email last week, you had ordered the incorrect size for the 3 dresses. We are a UK based company, and our sizes are standard UK sizing. We also have size guides on the product images so that customers can make an informed decision before purchasing. The dresses you bought were the Jersey Maxi Dress, as you can tell by the name, the material on this dress is jersey, the blend we use is 95% polyester, 5% elastane - also as described on the website. We actually don't have any cotton blends in our collection, so this would be pretty difficult to mix up.
Of course, mistakes do happen, and customers may accidentally order the incorrect size/colour which we're always happy to swap. However has you order had already been dispatched internationally, there is little we can do. We do offer refunds, however for international customers you would need to send the items back to us, as we are only able to provide free returns for UK orders at the moment, as detailed on our delivery and returns page.
Lastly, we do not delete any reviews, we do not have the capability to do this, nor would we want to as we appreciate all honest feedback. If Trustpilot finds your review inauthentic, they remove them as they see fit, however we do not have access to this.
I hope this helps clarify, and I wish you a great rest of the week.
Best,
HotSquash Customer Services
Antwoord van HotSquash
Hi Susanne,
Thank you for your review, and for shopping with HotSquash. We hope to see you again soon!
Best wishes,
HotSquash Customer Services
Antwoord van HotSquash
Hi Jane,
So glad you loved the dress! Thank you for shopping with us, and the lovely review!
Best wishes,
HotSquash Customer Services
Clothes are good quality and well cut
Clothes are good quality and well cut. Delivered quickly😀
26 juni 2025
Lovely jumpsuit
Lovely jumpsuit, as described, petite fit perfectlly. Good qulity material and felt lovely on. Bought for a wedding guest outfit.
2 juni 2025
Beautiful skirt but it's too big
Beautiful skirt but it's too big, so I will have to return the skirt. The quality of the garment is very special, I already have 2 hot Squash skirts, so that shows how much I enjoy your garments.
27 mei 2025
This dress is so comfortable
This dress is so comfortable. It doesn’t crease. It has pockets! I wore mine to travel long haul and it was perfect for travelling.
The only negative I have is that the colour leaved onto my underwear (ruining it) and the top of my socks. It really spoilt my experience of it. Did not expect it to do that considering it is quite expensive.
12 maart 2025
Top Abwicklung
Sehr schöne Ware,gute Qualität und Schnitt! Abwicklung der Bestellung ist perfekt
28 februari 2025
Item as described
Item as described, well packaged and fast delivery. Dress was too small, however ease of returns and exchange information excellent.
3 maart 2025
Great customer service
Great jumpsuit but the petite wasn’t right for me - very quickly swapped for the standard fit - lovely fabric, well made, looking forward to wearing it.
13 februari 2025
Disappointing Quality | Not Worth the Price
Unfortunately, I was very disappointed. The quality of the fabric and stitching was nowhere near what was shown in the pictures. Even with the discount applied, the dress was still overpriced for what I received. It felt cheap and did not justify the cost at all. I had to return it, which was another inconvenience. Definitely not worth the price, and I wouldn’t order from them again.
25 januari 2025
Good quality
Very easy to navigate the site, find sizing and item information.
Quick delivery and the dress is stunning- well made, very good quality.
9 januari 2025
The product is poor quality and not worth the money
The product is not worth the money you charge at over £120!!! The jumpsuit is two different fabrics and the colours do not match. The sizing is not standard, lucky I checked, but I bet lots of people don’t and get a very small garment. I am so disappointed in the quality and standard of this jumpsuit, it’s no better than a temu or shein creation.
5 januari 2025
Antwoord van HotSquash
Hi Lisa,
Thank you for your feedback. We're so sorry that this was your experience of the jumpsuit, and of HotSquash. This is not the quality we expect from our garments, and completely understand your frustration. All of our garments are made in the UK, using local factories and suppliers, so we have a very good overview of our entire production line, and have quality control checks in place to ensure situations like this do not occur. We sincerely apologise that your jumpsuit slipped through the net.
With regards to sizing, we try and make it as clear and transparent as possible, and include a size chart of each style so that customers are able to make an informed decision before purchasing, we're so sorry if this did not meet your expectations.
We want to try and make this right, please contact us on contact@hotsquash.com so that we can come to a resolution that will suit you.
Kind regards,
HotSquash Customer Care Team
Very comfortable dress
Very comfortable dress. Nice material and fits nice.Delivery very efficient .
12 december 2024
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