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Hushmail Reviews 633

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Trackers (Info thieves/hackers) never show up when I'm on the site, according to my computers security service. The email loads quickly. When I've had a question I received fast responses that are po... Toon meer

Beoordeeld met 5 van de 5 sterren

I was in a wonderful private practice for 17 years - CHARIS Counseling Associates. I just transitioned into a solo private practice called VOICE of Many Waters Christian Counseling - LLC. Andrew Joh... Toon meer

Beoordeeld met 5 van de 5 sterren

Onboarding was smooth and the phone support session was very helpful. All my questions were answered and the tech support walked me through all of the features. Hushmail has all of the bells and whist... Toon meer

Beoordeeld met 3 van de 5 sterren

I signed up for the Healthcare Plan since I'm a mental health provider but when we went to reinstate the email with a new password, it was the wrong plan. I requested a new plan or next steps.

Bedrijfsgegevens

  1. E-mailservice provider
  2. Cloud computingservice
  3. Computerbeveiligingsservice

Info over Hushmail

Geschreven door het bedrijf

View plans for healthcare
Secure web forms
Book a demo

Hushmail – Secure Email and Forms for Healthcare and Therapy

Hushmail helps healthcare and therapy professionals protect their clients’ privacy with easy-to-use, HIPAA-compliant email and online forms.

For over 25 years, Hushmail has supported solo and small group practices with encrypted email and e-signable forms designed specifically for healthcare. Our goal is simple: make secure communication feel effortless — even if you’re not tech-savvy.

  • Send and receive encrypted emails with one click
  • Collect client information and e-signatures through secure online forms
  • Use your own domain or choose from healthcare-friendly options
  • Get personalized, patient, and knowledgeable customer support

Thousands of therapists, counselors, and healthcare practitioners trust Hushmail to handle their clients’ most sensitive information safely and professionally.

Hushmail is more than email — it’s peace of mind for you and your clients.

www.hushmail.com

Hushmail for Healthcare

Geschreven door het bedrijf

Secure email
Send and receive encrypted emails to and from anyone. With easy-to-use webmail, a secure message center, and iPhone app, Hushmail email makes it convenient to communicate privately with your clients.
Secure web forms
Customize templates or build forms with a drag-and-drop form builder. Great for intake forms, health history forms, referral forms, fee agreement forms, and more. Our web forms include a body chart feature that allows your clients to pinpoint where they feel discomfort or pain, and our template directory includes calculated assessment forms such as the PHQ-9, GAD-7, and DASS.
E-signatures
Instant online signing for your most important digital forms Hushmail e-signatures comply with ESIGN and UETA making them as legally binding as handwritten signatures. Your clients can sign from anywhere, on any device. Available on select plans.

14-day free trial

Experience Hushmail risk-free

We know it’s not easy choosing the right technology for your practice or clinic. That’s why you can try Hushmail for Healthcare 14 days free. Explore secure email, e-signatures, and customizable web forms — all built to help you protect client privacy and simplify your workflow. If you decide Hushmail isn’t the right fit, you can cancel anytime during your trial with no obligation.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

633 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great Customer Service and Product

I love the customer service I receive as well as the benefits that Hushmail has to offer. With the line of work I do, it is so important to have the ability to communicate securely when working with clients and handling their needs. This system gives the ability to provide better care for them while keeping the details of things safe.

14 februari 2024
Beoordeeld met 3 van de 5 sterren

I purchased the release of information…

I purchased the release of information forms and they do not work. I went through customer service and they told me how to fix the problem. It worked one time and then went back to prefilling old information on to the release. This is a HIPPA violation so I cannot use this software. Very disappointing. Other wise things were fine,

14 februari 2024
Logo Hushmail

Antwoord van Hushmail

Thanks for taking the time to complete our satisfaction survey. However, it appears there was a misunderstanding, and it seems you inadvertently left a review for the wrong service provider.
You told us you purchased the release of information forms, but you can't purchase form packets from Hushmail at this time.
This is Hushmail's TrustPilot profile :)

Beoordeeld met 5 van de 5 sterren

Amazing product!

Communication from the company is great. Set up was easy. User friendly. Overall, I am pleased.

4 februari 2024
Beoordeeld met 5 van de 5 sterren

Hushmail is really easy to use

Hushmail is really easy to use. It is very secure. It's really easy to build forms and upload them onto our website, and the replies come directly to our Hushmail box.

18 januari 2024
Beoordeeld met 1 van de 5 sterren

I have been trying for MONTHS to cancel…

I have been trying for MONTHS to cancel my subscription. They just keep charging my credit card! You cannot even go in and remove your card from your account. I'm getting ready to call the Attorney General's office and file a consumer complaint. Hushmail is the WORST! I would advise anyone thinking about using Hushmail to think twice - NOT WORTH IT!

2 januari 2024
Review zonder uitnodiging
Logo Hushmail

Antwoord van Hushmail

Hi Sheryl, I'm really sorry to hear about the difficulties you faced getting in touch with us to cancel your subscription. I'm pleased to see that you have managed to get this resolved with our Customer Care Team and gave us some valuable feedback about our website in the process.

We're looking to make sure that our customers have a variety of ways to contact us and I'm happy to report that we'll be making some improvements to this shortly.

I hope you have a Happy New Year and wish you all the best.

Beoordeeld met 5 van de 5 sterren

Hushmail

Hushmail has exactly what I needed for encripted email. They provide many useful forms as part of their package. I am very happy with Hushmail. The staff was very helpful and professional. Murray Kaufman, LMFT

31 december 2023
Beoordeeld met 5 van de 5 sterren

Excellent Onboarding to Hushmail Experience:

All the emails you have been sending explaining how to use this email has been extremely helpful as I'm still trying to learn all the benefits of having this email. I was very happy to log in today and see you have flags now as I have been looking for them this whole time.

30 december 2023
Beoordeeld met 1 van de 5 sterren

Used to be great, now terrible

Hushmail used to be great, I used it for years but within the last year I have been getting bombarded with spam and junk mail that I repeatedly report and block with no success. I end up with hundreds of emails in my junk folder every day, I empty it then within 5 minutes there at least 20 more. I am ready to go back to good old paper, envelope and stamps.

15 december 2023
Review zonder uitnodiging
Logo Hushmail

Antwoord van Hushmail

Thank you for taking the time to share your feedback with us. We appreciate your loyalty over the years and are genuinely sorry to hear about the challenges you've encountered recently with spam and junk mail on Hushmail.

To better assist you, please get in touch with our Customer Care team at https://www.hushmail.com/contact/support/ and share specific examples of the spam you're receiving with us.

We value your loyalty and appreciate your patience as we address your concerns.

Beoordeeld met 5 van de 5 sterren

Helpful and Responsive

I have used Hushmail now since May 2017. I have always been impressed with their customer service. Most recently they notified me that I needed to update my domain. The flag indicator wouldn't go away after the update. I emailed and the next day it was fixed and someone emailed me to make sure it was fixed. I love the speedy response and also how they keep me up to date.

8 december 2023
Beoordeeld met 5 van de 5 sterren

Easy and Compliant

The set-up was easy and there have been no technological issues. Hushmail met all of my employer’s requirement for HIPAA compliance.

1 november 2023
Beoordeeld met 5 van de 5 sterren

Strongly recommended for personal and small business use

I’ve been using Hushmail for many years now for both personal and business email. This email service is not free BUT the old saying “you get what you pay for” holds true. In all these years my email accounts have never been hacked and I’ve yet to see any evidence of malicious government activity either. While I cannot make guarantees about the things I can’t know, I am stating that I have personally not had any known breaches of my accounts in all these years.

The customer service team is very helpful though somewhat difficult to reach via phone, but quite responsive via email. Each time I’ve contacted them they’ve been very nice, so much so that they’ve even increased my storage beyond what was commercially available (I already was paying for the highest tier available).

I strongly recommend this email service to everyone especially to small businesses.

26 november 2023
Review zonder uitnodiging

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