I ordered dresses in 2023 i loved them, i have been trying to order again but it seems there's no new stock and their website is not in operation, can anyone explain what happened!
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Don’t know why there is so many awful reviews, I was worried after ordering then reading them but I had a smooth delivery and the items are brill with little pouches the items come in, my dresses cost... Toon meer
Bedrijf heeft geantwoord
Ordered 7 bikinis on the sale, was pleasantly surprised with the fit and quality for the money. Particularly the cover ups, they look very flattering. Im usually UK size 8-10 on top and 10-12 bottom,... Toon meer
Bedrijf heeft geantwoord
I read previous reviews & was a bit unsure if my order would even arrive! I ordered on Saturday & received my order today Friday. The swimwear I purchased is all of a high quality & looks lovely. 1... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
If Yooou is an international fashion and lifestyle destination with full collections of womenswear and accessories. We pride ourselves on creating versatile and timeless pieces with finest materials and fabrics to enhance your personal style.
Contactgegevens
Verenigde Staten
- www.ifyooou.com
4,2
Goed
82 reviews
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ESTA NUEVA MARCA DE ROPA ME HA…
ESTA NUEVA MARCA DE ROPA ME HA SORPRENDIDO MUCHISIMO, EL ENVIO HA SIDO MUY RÁPIDO Y LA ROPA ES DE MUY BUENA CALIDAD.
OS LA RECOMIENDO AL CIEN POR CIEN.
18 juli 2022
Review zonder uitnodiging
Antwoord van If Yooou
Hola querida. Gracias por la reseña de cinco estrellas. Apreciamos mucho su amable sugerencia y seguiremos proporcionando a nuestros clientes productos y servicios excelentes. ¡Le deseamos un feliz día!
I read previous reviews …
I read previous reviews & was a bit unsure if my order would even arrive!
I ordered on Saturday & received my order today Friday. The swimwear I purchased is all of a high quality & looks lovely.
1 of the bikini tops is too small so I will be returning it but I am really happy with everything else.
15 juli 2022
Review zonder uitnodiging
Antwoord van If Yooou
Hello dear. Thank you for the five-star review. We really appreciate your kind suggestion and we will continue to provide our customers with excellent products and service. We wish you a happy day!
Beautiful black printed dress
I ordered a black printed mini dress for my beach holiday, arriving on time and the item looks the same as on the website. I am very happy with the item. the price is good, will order again for my holidays.
15 juli 2022
Review zonder uitnodiging
Antwoord van If Yooou
Hello dear. Thank you for the five-star review. We really appreciate your kind suggestion and we will continue to provide our customers with excellent products and service. We wish you a happy day!
Vergonzoso
Vergonzoso, hice una compra de 2 bikinis, las tallas no son correctas, me iba extrapequeña así que solicité la devolución. Me indican que envíe un paquete a Alemania de forma certificada, así lo hice. Me devuelven el paquete porque la empresa no lo ha aceptado, así que además de perder el dinero por unos bikinis que no voy a poder usar, pierdo también los 13€ meses ya me costó el envío que no han aceptado. He contactado con ellos y no responden. Una empresa 0 ética. Se la desaconsejo a todo el mundo. Es más los pocos comentarios positivos que tiene seguro que pertenece a los propios empleados de mkt de la empresa.
14 juli 2022
Review zonder uitnodiging
Antwoord van If Yooou
Estimado cliente,
Gracias por su comentario y lamentamos profundamente las molestias causadas.
Con respecto a su pedido 576534113284623348, nuestro almacén no recibió el paquete que usted devolvió porque no cargó el número de seguimiento de la devolución en nuestro sitio web. Nos disculpamos sinceramente por haberle ocasionado este problema.
Hemos pedido ayuda al departamento correspondiente y hemos aplicado exclusivamente un reembolso completo para usted y no necesita enviar los productos de vuelta. Por favor, tenga en cuenta que el reembolso será devuelto a su Paypal dentro de 48 horas / Tarjeta de crédito dentro de 7-14 días hábiles después de que operamos el reembolso.
Esperamos que esto pueda ayudar. Si tiene alguna pregunta de seguimiento, no dude en ponerse en contacto con nosotros.
Le deseamos un feliz día.
Saludos cordiales,
Servicio de atención al cliente If Yooou
Very good
Easy to order, fast shipping and good quality of the items. I will order again soon.
14 juli 2022
Review zonder uitnodiging
Antwoord van If Yooou
Hello dear. Thank you for the five-star review. We really appreciate your kind suggestion and we will continue to provide our customers with excellent products and service. We wish you a happy day!
Antwoord van If Yooou
Hello dear. Thank you for the five-star review. We really appreciate your kind suggestion and we will continue to provide our customers with excellent products and service. We wish you a happy day!
Love this brand!
13 juli 2022
Review zonder uitnodiging
Antwoord van If Yooou
Hello dear. Thank you for the five-star review. We really appreciate your kind suggestion and we will continue to provide our customers with excellent products and service. We wish you a happy day!
Great service and good quality - love them…
Don’t know why there is so many awful reviews, I was worried after ordering then reading them but I had a smooth delivery and the items are brill with little pouches the items come in, my dresses cost 17 quid and such good quality I feel like I’ve got a real bargain and can’t wait to wear them. Will defo be ordering from them again
6 juli 2022
Review zonder uitnodiging
Antwoord van If Yooou
Hello dear. Thank you for the five star review. We really appreciate you taking the time to share such fantastic feedback. We wish you a happy day!
Hola. Devolución por duplicidad de una prenda
Hola, he recibido una prenda de vestido 2 veces y quisiera devolver uno, cómo puedo hacerlo gracias un saludo
6 juli 2022
Review zonder uitnodiging
Antwoord van If Yooou
Estimado cliente,
Disponemos de 30 días para devoluciones después de recibir los productos.
Puede enviar la devolución y el reembolso a través de [Sus pedidos]-[Detalle del pedido]-[Solicitud de reembolso] en nuestra plataforma, nuestro servicio de atención al cliente revisará su solicitud. Una vez que se le autorice a devolver el/los artículo(s), por favor, siga todas las instrucciones proporcionadas.
Recomendamos que todas las devoluciones se envíen a través de un transportista rastreable. Conserve el número de seguimiento de la devolución asociado al paquete que está devolviendo para asegurarse de que el paquete es devuelto a nuestro almacén, y cargue la información de seguimiento en su solicitud de devolución en un plazo de 14 días después de que aprobemos su solicitud de devolución.
¡Espero que pueda ayudar, y le deseo un buen día!
Saludos cordiales，
Soporte al cliente de If Yooou
https://www.ifyooou.com/
I received my item!!
I received my item!!! I’m very happy 😃
Long time I could find right bikini for myself. This one look perfect. I usually struggled with bra, because I have small size of bra and it looks with others bikini like I got empty space between my bust and bra. In this one I look perfect.
I put - 1 ⭐️ , because it was 1 week delay
-2 ⭐️, because the company email are not working and when I tried to track my number it says to me that they don’t have anything with my email address.
1 juli 2022
Review zonder uitnodiging
Antwoord van If Yooou
Hello dear. Thank you for the kind review. We really appreciate you taking the time to share feedback. We will continue to improve our service in the future. We wish you a happy day!
jojo billericay
this company is a totally scam. their returns system is awkward which made me monitor daily two week of seller waiting for return and then refund cancelled have left 3 complaints but no contact value of order was £114 and had to pay £12 to return as nothing fitted and now they are saying i cancelled refund. i am going to watchdog and their CEO have screen shots of all my attempts at communication
very poor show indeed
30 juni 2022
Antwoord van If Yooou
Dear customer,
We sincerely apologize for any inconvenience caused to you. Providing satisfying shopping experience for our customers is our goal and every voice of our customers is valued. We consider that there should be some misunderstanding. To solve your problem, could you please provide us with your order number and a brief description of your problem?
After receiving your reply, we'll check your order in our system. If you have any questions, please do no hesitate to contact us via email (contact-us@service.ifyooou.com) or submit a ticket via (https://www.ifyooou.com/help/submit?appId=315370&entrance=pc_general_entry).
Please be assured that we will try our best to solve your problem and provide you with a perfect solution.
Thanks for your understanding and support. Looking forward to your early reply.
Kind regards,
If Yooou Customer Support
Eu realmente amo o site IfYooou
Eu realmente amo o site IfYooou, as roupas são lindas e tem ótima qualidade. Eu super recomendo. São professionais que te atendem visando o melhor para o cliente. É o melhor ainda é que os preços são maravilhosos!
29 juni 2022
Review zonder uitnodiging
Antwoord van If Yooou
Olá, querida. Obrigado pela crítica de cinco estrelas. Agradecemos-lhe muito o tempo dispensado para partilhar este fantástico feedback. Desejamos-lhe um dia feliz!
Ropa de muy buena calidad a un precio…
Ropa de muy buena calidad a un precio realmente asequible !! Recomendado 100 %
28 juni 2022
Review zonder uitnodiging
Antwoord van If Yooou
Hola, cariño. Gracias por tus cumplidos. Nuestra calidad está garantizada ya que todas nuestras prendas son sometidas a un estricto control de calidad antes de ser enviadas.
¡Que tengas un lindo día!
¡¡ ME ENCANTA !!
Hace poco descubrí If Yooou y tengo que decir que me ha encantado, tanto sus diseños, como la calidad de sus prendas son espectaculares y lo mejor el precio, porque ofrecen mucha calidad a bajo coste.
La ropa de baño chulísima!!
Recomiendo 100% esta página. Gracias.
28 juni 2022
Review zonder uitnodiging
Antwoord van If Yooou
Estimado cliente, tiene buen gusto para elegir la ropa. Nuestra marca tiene nuestro propio diseñador y toda nuestra ropa está diseñada por el mejor diseñador del mundo. Gracias por gustarte nuestra ropa.
Te deseo un buen día.
La confección de las prendas y el…
La confección de las prendas y el diseño son espectaculares. Relación calidad precio , es una web sin competencia.
28 juni 2022
Review zonder uitnodiging
Antwoord van If Yooou
Hola querida. Gracias por el comentario de cinco estrellas. Apreciamos mucho que se haya tomado el tiempo de compartir tan fantásticos comentarios. ¡Le deseamos un feliz día!
This company is a scam and a con
This company is a scam and a con. Do not order from them. 1. If you need to make a return, it takes ages for them to update your order on their portal to request this. Each item has to be clicked in and out of the order multiple times which is fiddly and confusing. 2. Then they take ages to provide the return address. They prolong replies to take you over the 14 day deadline. 3 Then they claim that the tracking number is not correct when they have already signed for and received the return parcel. So they cancel all the refund requests on the system again to prolong things. 4. Then they only make a partial refund. 5. They take days to reply and only write that they will look into it without taking action. Such a waste of my time and money. I am embarrassed I fell for this scam. Save yourself a huge headache and order from elsewhere.
23 juni 2022
Review zonder uitnodiging
Antwoord van If Yooou
Dear customer,
We sincerely apologize for any inconvenience caused to you. Providing satisfying shopping experience for our customers is our goal and every voice of our customers is valued. We consider that there should be some misunderstanding. To solve your problem, could you please provide us with your order number and a brief description of your problem?
After receiving your reply, we'll check your order in our system. If you have any questions, please do no hesitate to contact us via email (contact-us@service.ifyooou.com) or submit a ticket via (https://www.ifyooou.com/help/submit?appId=315370&entrance=pc_general_entry).
Please be assured that we will try our best to solve your problem and provide you with a perfect solution.
Thanks for your understanding and support. Looking forward to your early reply.
Kind regards,
If Yooou Customer Support
I tried to return items
I tried to return items. But IF Yooou is not responding to my emails telling me how to return the items. Unfortunately bad customer experience.
Update: After some days of mailing back and force ... I got the right person, which help me ... Thanks. I change the stars from 1 to 3 (as this could be next time faster)
New Update:
Very sad - again 1 star! The address:
Worldtech Logistics GmbH Hessenring 25 64546 Mörfelden-Walldorf, Deutschland
Empfänger: If Yooou Rücksendung
were I was suppose to return my item does not accept product returns. So still no solution for me and I have now additional costs to get my product back. Thinking about contacting PayPal.
16 juni 2022
Review zonder uitnodiging
Antwoord van If Yooou
Dear customer,
We sincerely apologize for any inconvenience caused to you. Providing satisfying shopping experience for our customers is our goal and every voice of our customers is valued. We consider that there should be some misunderstanding. To solve your problem, could you please provide us with your order number and a brief description of your problem?
After receiving your reply, we'll check your order in our system. If you have any questions,
please do no hesitate to contact us(contact-us@service.ifyooou.com).
Please be assured that we will try our best to solve your problem and provide you with a perfect solution.
Thanks for your understanding and support. Looking forward to your early reply.
Kind regards,
If Yooou Customer Support
I am shook
I am shook. Expected something closer to SHEIN but the dresses I received are so much better quality! Beautifully made, great material and lining and very flattering. Delivery was pretty quick too!
26 mei 2022
Review zonder uitnodiging
Antwoord van If Yooou
Hello, dear. Thank you for your compliments. Our quality is guaranteed as all of our clothes are subjected to strict quality control before being sent out.
Have a nice day!
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