Phoned Customer Service and spoke with a very nice lady named Elizabeth. She checked the renewal quote. We suddenly found out that my wife wasn't on the renewal, even though she should always be. Took... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have been with iGo4 for the last 2 years, luckily I haven’t needed to use their services yet 🤞 but I have had the best quotes for car insurance with them. very good service & friendly staff if you... Toon meer
Bedrijf heeft geantwoord
Hello Team. I would like to say thank you for the excellent service I received. The whole process was handled professionally and efficiently, and the staff were friendly, helpful, and kept me in... Toon meer
Bedrijf heeft geantwoord
Arranged my car insurance over the phone with an exceptionally helpful lady whose name I cannot remember unfortunately. She was very thorough and explained things well. she was very helpful and unde... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over iGO4
Geschreven door het bedrijf
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
GET A QUOTEHELP CENTRE
Contactgegevens
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Manchester, Verenigd Koninkrijk
- contact@igo4.com
- www.igo4.com
4,3
Uitstekend
9K reviews
Vraagt klanten om een review
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Antwoord van iGO4
Thank you for sharing your feedback with us.
We are delighted to hear that you found the process so straightforward and were pleased with the competitive cost of your cover.
If there is anything else we can do for you in the future, please get in touch.
Kind regards, Rachel @ iGO4
Antwoord van iGO4
Thank you for taking the time to share your feedback with us.
It is wonderful to hear that our team provided such outstanding support and made your experience a great one.
Should you ever need anything else, we are always more than happy to help.
Kind regards, Leanne @ iGO4
Antwoord van iGO4
Thank you for sharing your feedback with us.
We are delighted to hear that you had such a smooth and positive experience with our team.
If there is anything else we can do to support you moving forward, please feel free to reach out.
Kind regards, Rachel @ iGO4
good price but hard to pay premium
good price but hard to pay premium. Unable to pay online and hard to get approval from Virgin Atlantic mastercard.
28 september 2026
Antwoord van iGO4
Thank you for taking the time to share your feedback with us.
It is great to hear that you were happy with the price of your quote, though I am sorry to hear you experienced difficulties when trying to process your payment online with your card.
So that we can look into this for you and help get your payment sorted, please reach out to our customer service team via our contact page.
Kind regards,
Rachael @ iGO4
I tried to contact company which I was…
I tried to contact company which I was unable to do to change the registration of my car I was unable to get anyone on line as the wrong page kept coming up to for forgotten password I then tried to phone withe number provided and it was asking me to put in my post code which my phone would not let me do
25 september 2026
Review zonder uitnodiging
Antwoord van iGO4
Thank you for taking the time to leave a review and share your experience with us.
I’m sorry to hear about the difficulties you experienced when trying to change your vehicle registration, particularly with accessing the correct page and then being unable to enter your postcode when calling us. I appreciate how frustrating this must have been.
We’d like the opportunity to look into this further for you. Please email us at Contact@igo4.com with details of the issues you experienced, and our team will be happy to review this and assist you further.
Thank you again for bringing this to our attention. If you need any further assistance, please don’t hesitate to get in touch.
Kind Regards, Tahara @ iGO4
Good value for your money
After looking around for car insurance I found iGO4 one of the best options,so I decided to continue with iGO4.
22 september 2026
Antwoord van iGO4
Thank you for taking the time to leave us your review.
We are delighted to hear that after shopping around for cover, our motor policy proved to be the ideal choice for your vehicle.
Should you need any further assistance at all, please feel free to reach out.
Kind regards,
Vicky @ iGO4
Antwoord van iGO4
Thank you for taking the time to leave us a review.
We are so glad to hear that you found everything straightforward and felt well supported throughout.
If you ever need any further assistance, please do not hesitate to reach out to us.
Kind regards,
Laura @ iGO4
Feedback
Precise information that i could easily understand and make a decision on my renewal!
24 september 2026
Antwoord van iGO4
Thank you for sharing your thoughts with us.
It is wonderful to hear that the clear details provided made it straightforward to decide on your continuing cover with us.
Should you require any support from our team in the future, we are always on hand to assist.
Kind regards,
Vicky @ iGO4
I had a year of insurance with iGo4 ……
I had a year of insurance with iGo4 … did not claim any thing and the insurance doubled the following year. I had to go on the comparison website and found half the price quoted for renewal. Now I got an email asking yo pay £40. Good knows why? When I tried to ring there was no one to pick the phone for an hour and eventually, I had to cut the phone off.
21 september 2026
Antwoord van iGO4
Thank you for taking the time to leave your review.
We appreciate you sharing your experience regarding your renewal pricing and the subsequent payment request, and we understand how frustrating this situation must feel.
Please can you email your policy details and concerns over to contact@igo4.com so that we can look into this further for you.
Kind regards, Kirsty @ iGO4
Good customer service experience
Good customer service experience with my policy renewal - end to end
22 september 2026
Antwoord van iGO4
Thank you for taking the time to write a review about your experience.
We are delighted to hear that managing your policy update went smoothly from start to finish.
Should you require any further help, please feel free to reach back out to us.
Kind regards,
Laura @ iGO4
Arranged my car insurance over the…
Arranged my car insurance over the phone with an exceptionally helpful lady whose name I cannot remember unfortunately.
She was very thorough and explained things well. she was very helpful and understanding as to my needs for the new policy.
This was to insure an ev and the price was very competitive.
22 september 2026
Antwoord van iGO4
Thank you for taking the time to write us a review.
It is brilliant to hear that the agent you spoke with delivered such attentive care, walking you through every aspect of your electric vehicle cover to make sure the arrangements fit your circumstances perfectly while keeping your costs down.
If there is anything else you need from us going forward, we are more than happy to help.
Kind regards,
Vicky @ iGO4
It was quick and easy to under stand…
It was quick and easy to under stand and a great price everyone was a great help
9 januari 2026
Antwoord van iGO4
Thank you for sharing your thoughts on your recent experience with us.
It is brilliant to hear that our team made everything clear and straightforward for you, while also providing a fantastic rate.
Should you ever require any assistance from us again, please don't hesitate to contact us.
Kind regards,
Vicky @ iGO4
Antwoord van iGO4
Thank you for sharing your experience with us.
We are delighted to hear that you were pleased with the competitive rates provided for your vehicle coverage.
Should you require any further support with your account, please feel free to reach out to our team at any time.
Kind regards, Tahara @ iGO4
Antwoord van iGO4
Thank you for sharing your review with us.
It is wonderful to read that you had such a top-notch experience with our team from start to finish.
Please reach out if you ever need a hand with anything else in the future.
Kind regards, Rachel @ iGO4
Antwoord van iGO4
Thank you for sharing your review with us today.
It is lovely to hear that you had such a seamless journey with our customer team.
If you ever need any assistance from us in the future, please do not hesitate to contact us.
Kind regards, Rachel @ iGO4
Antwoord van iGO4
Thank you for taking the time to leave your feedback online.
It is great to hear that you found our digital setup straightforward to navigate.
Please get in touch if we can be of any help in the future.
Kind regards, Tahara @ iGO4
Very bad customer service
Very bad customer service. Simple problem of lost keys has now gone into its third week and still no resolution. And now someone in your office has dug up an incident from four and a half years ago that I wasn’t responsible for just to be difficult. You are impossible to get through to and I’ve spent days getting bounced about different phone options loosing work hours and income to a great degree. Even the later issue was sent in a no response email and the so called direct line number had me shoved around eight different call handlers who couldn’t resolve the issue you wanted clarified, why someone couldn’t have just rang my number and asked will probably always remain a mystery!
22 augustus 2026
Antwoord van iGO4
Thank you for taking the time to leave us your feedback.
I am really sorry to hear about the delays and frustration you have experienced while trying to sort out your key replacement, as well as the trouble you've had reaching us by phone.
We want to get this sorted out for you as quickly as possible. Please send us your policy detials and some information regarding the issues you've had to Contact@igo4.com so our customer service team can locate your account details and look into these issues directly with you.
I hope we can turn this experience around for you soon.
Kind regards, Rachel @ iGO4
Bought breakdown with the policy but…
Bought breakdown with the policy but documents did not appear - now I have to chase
15 september 2026
Antwoord van iGO4
Thank you for taking the time to leave us a review.
We are truly sorry to hear that you have had trouble finding your breakdown documents after purchasing them alongside your policy, as we know how frustrating it is when details are missing.
Could you please email our team at Contact@igo4.com with your details so we can look into this for you right away?
We appreciate your feedback and hope to get this sorted for you as smoothly as possible.
Kind regards,
Laura @ iG04
Easy and quick by the phone.
12 september 2026
Antwoord van iGO4
Thank you for sharing your experience with us.
We are delighted to hear that securing your cover over the phone was such a straightforward and prompt process for you.
If there is anything else we can do to assist you moving forward, please feel free to reach out.
Kind regards, Leanne @ iGO4
Antwoord van iGO4
Thank you for sharing your feedback with us.
We are delighted to know that setting up your agreement was straightforward and that you found our rates competitive.
Should you require any assistance in the future, please do get in touch.
Kind regards, Leanne @ iGO4
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