Phoned Customer Service and spoke with a very nice lady named Elizabeth. She checked the renewal quote. We suddenly found out that my wife wasn't on the renewal, even though she should always be. Took... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have been with iGo4 for the last 2 years, luckily I haven’t needed to use their services yet 🤞 but I have had the best quotes for car insurance with them. very good service & friendly staff if you... Toon meer
Bedrijf heeft geantwoord
Hello Team. I would like to say thank you for the excellent service I received. The whole process was handled professionally and efficiently, and the staff were friendly, helpful, and kept me in... Toon meer
Bedrijf heeft geantwoord
Arranged my car insurance over the phone with an exceptionally helpful lady whose name I cannot remember unfortunately. She was very thorough and explained things well. she was very helpful and unde... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over iGO4
Geschreven door het bedrijf
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
GET A QUOTEHELP CENTRE
Contactgegevens
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Manchester, Verenigd Koninkrijk
- contact@igo4.com
- www.igo4.com
4,3
Uitstekend
9K reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Great quick renewal process
13 september 2026
Antwoord van iGO4
Thank you for sharing your experience with us.
It's brilliant to hear that setting up your cover for another year was smooth and hassle-free.
If you ever need anything else, please feel free to reach out.
Kind regards, Tahara @ iGO4
Hello Team
Hello Team.
I would like to say thank you for the excellent service I received. The whole process was handled professionally and efficiently, and the staff were friendly, helpful, and kept me informed throughout. I really appreciate the support and would be happy to recommend your insurance company to others.
Kind Regards. Kamal
11 september 2026
Antwoord van iGO4
Thank you for taking the time to write a review.
It is wonderful to hear that our staff kept you fully in the loop and that your experience setting up your cover went so smoothly from start to finish.
We really appreciate your recommendation, and if you ever need anything else, please get back in touch.
Kind regards, Tahara @ iGO4
Good company,renewed with them…
Good company,renewed with them again.Honest policy,tailored to my needs.
11 september 2026
Antwoord van iGO4
Thank you for leaving a review about your experience.
It is fantastic to hear that you decided to stay with us for another term and that you felt your cover was transparent and well-suited to what you required.
If you ever need any support from us going forward, please feel free to reach out.
Kind regards, Tahara @ iGO4
I didn’t know they are only the brokers…
I didn’t know they are only the brokers and you are taking a loan to pay for insurance
To much of a bother
10 september 2026
Antwoord van iGO4
Thank you for taking the time to leave your review.
I understand it can be surprising to learn how motor insurance payment arrangements and broker setups work behind the scenes. We want to ensure everything about your cover and payment details is as clear as possible.
Please email your policy details over to contact@igo4.com with what issues you have experienced so we can try and assist you further.
Thank you again, and we remain available if you need any further help.
Kind regards, Kirsty @ iGO4
Quick and efficient service
Quick and efficient service. Easy to get a good reasonable price quote then follow through to purchasing a quality product
8 september 2026
Antwoord van iGO4
Thank you for sharing your thoughts with us.
It is wonderful to hear that the entire journey was smooth, enabling you to secure competitive pricing and set up suitable cover without any hassle.
Please do get in touch if we can assist you with anything further.
Kind regards, Kirsty @ iGO4
Renewal price raised price by £1000 and…
Renewal price raised price by £1000 and tried to take funds from my bank without prior notification. Won’t be dealing with again.
9 september 2026
Antwoord van iGO4
I understand how concerning it is to see your renewal premium increase significantly and to experience an unexpected payment attempt.
If you would like to discuss this with us directly or pass on further feedback, please reach out to us at Contact@igo4.com. Please include your policy number, full name, date of birth and postcode of your address so a member team can look into this for you.
We appreciate your feedback and hope to be able to assist you further.
Kind regards,
Vicky @ iGO4
Antwoord van iGO4
Thank you for leaving us a review today.
We are delighted to hear that you experienced such a swift and seamless service with us.
Please do let us know if there is anything more we can assist you with.
Kind regards, Tahara @ iGO4
Avoid!
Stay way clear! Tried to double my insurance as a slight error on my part, cancelled after only 2 days and got £65 charge! Ended up with another insurance that was way cheaper than the first quote. Avoid!
4 september 2026
Review zonder uitnodiging
Antwoord van iGO4
Thank you for sharing your feedback with us.
I can completely understand how frustrating it is to see a price change after updating your details, as well as seeing unexpected charges when cancelling a policy early.
If you would like to send us an email with your policy number, full address and date of birth to Contact@igo4.com, we can discuss this further with you.
Kind regards, Leanne @ iGO4
It was an easy process and it was easy…
It was an easy process and it was easy to reach a representative if I had queries. They were helpful and efficient.
26 juli 2026
Antwoord van iGO4
Thank you for sharing your thoughts with us.
It is great to know that you had a smooth experience setting things up and that our advisors were prompt and informative whenever you needed a hand.
If there is anything else we can do for you, please do not hesitate to reach out.
Kind regards, Tahara @ iGO4
Serious Renewal Scam
I have just recieved my renewal notice with a nearly 300% increase in premium.
There have been absolutely no claims in the last year or changes in policy details except for the additional year.
I will be bringing this to the attention of the Regulator.
What a scam!
6 september 2026
Review zonder uitnodiging
Antwoord van iGO4
Thank you for taking the time to leave us a review.
I am very sorry to hear about your frustration regarding your renewal notice and the increase in your premium, especially with no recent claims or changes to your details. I completely understand your concern and why this price change feels so disappointing.
Please email us at Contact@igo4.com with your policy reference, full name, and postcode so we can look into your account details and discuss this directly with you.
Thank you again for bringing this to our attention, and we remain available to assist you further.
Kind regards, Tahara @ iGO4
Antwoord van iGO4
Thank you for taking the time to leave a review.
We're sorry to hear that you were able to find a cheaper price elsewhere.
We understand that the cost of insurance is an important factor when choosing a policy, and we're sorry that we weren't able to offer the most competitive option for you on this occasion. Insurance premiums can vary based on a range of factors, and we appreciate that it's important to find cover that best suits your needs and budget.
If you would like to send us an email with your policy number, full address and date of birth to Contact@igo4.com, we can discuss this further with you.
Kind regards
Chelsea @ Igo4 insurance
Antwoord van iGO4
Thank you for taking the time to write us a review.
It is brilliant to hear that you were pleased with the guidance you received today.
If you ever require further assistance from us, please feel free to reach out.
Kind regards,
Rachel @ iGO4
Antwoord van iGO4
Thank you for taking the time to write us a review.
It is wonderful to hear that getting everything sorted was so fast and hassle-free.
If you ever need any support from us in the future, please feel free to reach out.
Kind regards,
Rachel @ iGO4
It was easy to set up and find the…
It was easy to set up and find the cover that is needed.
The only confusion was on NCD protection that was not clearly mentioned if applicable or not.
Price was not too good but was affoardable.
2 september 2026
Antwoord van iGO4
Thank you for sharing your feedback with us.
It is wonderful to know that getting your protection arranged was a hassle-free process and that you found the right level of cover for your needs. We appreciate your honest note regarding the No Claims Discount protection details, as clarity around these options is so important during the setup.
Should you need any additional guidance from us in the future, please do get in touch.
Kind regards,
Rachel @ iGO4
Antwoord van iGO4
Thank you for taking the time to leave us a review.
We are delighted to hear that you had such a smooth and reliable experience during your recent interaction with our team.
Should you require any additional assistance, please feel free to reach back out to us.
Kind regards, Tahara @ iGO4
Easy to use excellent price
31 augustus 2026
Antwoord van iGO4
Thank you for taking the time to share your feedback.
It is fantastic to hear that you found the setup process so straightforward and secured a brilliant rate for your policy.
If you ever need any further help from our team, please do reach out.
Kind regards,
Vicky @ iGO4
Early days but very good value quote…
Early days but very good value quote and easy to setup the policy.
4 september 2026
Antwoord van iGO4
Thank you for sharing your initial impressions with us.
It is brilliant to learn that setting up your agreement went so smoothly and that you received such a competitive rate for your new cover.
Should you need any support as your time with us continues, please feel free to reach back out.
Kind regards, Tahara @ iGO4
managed to set up DD as double the…
managed to set up DD as double the amount, i am at some point getting some money but should not have happened
3 september 2026
Antwoord van iGO4
We’re sorry to hear about your experience and understand your frustration, particularly if your Direct Debit was set up for double the expected amount. We appreciate you bringing this to our attention, as this is certainly not the experience we want our customers to have.
Although we’re pleased to hear that you are expecting to receive some money back, we agree that this should not have happened in the first place.
Please, could you contact us directly at Contact@igo4.com with your details so that we can look into this further, understand what has happened and make sure you are receiving the right support to get this resolved.
We’re sorry again for the inconvenience caused and appreciate you taking the time to raise this with us.
If there is anything that we can help with, please don't hesitate to reach out.
Kind regards,
Vicky @ iGO4
Antwoord van iGO4
Thank you for leaving us a review.
It is great to hear that your experience with us was so swift and responsive.
If you need any further support from us in the future, please reach out to our team.
Kind regards,
Vicky @ iGO4.
Antwoord van iGO4
Thank you for taking the time to leave a review.
It is brilliant to hear that our team delivered such high standards and made everything completely seamless for you.
Whenever you need a helping hand going forward, you know where to find us.
Kind regards, Tahara @ iGO4
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