Imhelpline Reviews 

Really great experience with IMH. Warren Webb was really approachable, listened to us and did an amazing job at explaining everything to us! Just made the whole process feel really easy! Thank you so much, would definitely recommend to others.

We found dealing with Scott Leacey a pleasure and appreciated his valuable insight. We also enjoyed the chance to go over details on Teams, which made digesting all the information a lot easier. Thanks!

IMH have taken the stress out of finding a new mortgage deal for me. Ashleigh was incredibly helpful and informative and guided me to a great deal that is best for my circumstances at the moment. I felt entirely comfortable through the entire process. Many thanks.

I had a great experience with Laune while discussing our remortgage options. He was very friendly and professional throughout, really taking the time to listen to our requirements and clearly explain the different options available to us. He made the whole process feel straightforward and ensured we felt comfortable and well informed at every stage. A pleasure to deal with, thank you,

We had a really positive experience working with Scott during our mortgage renewal and protection review. He took the time to explain everything clearly and in simple terms, especially the different mortgage rate options and protection choices available to us.

Scott was patient, transparent and never pushy. He walked us through the pros and cons of each option so we could make an informed decision that suited our situation and budget. Communication was always prompt and professional, and he made what can normally feel like a stressful process much smoother.

Overall, a friendly and reliable service from start to finish. We really appreciated the support and would happily recommend Scott to anyone looking for mortgage and protection advice.

Laune Curtis-Brain was very helpful with talking though our options when remortgaging our property. He listend to our requirements and took the time to explain our options. He was plesent to speak to and and made is feel comfortable and informed. A pleasure to deal with, thanks Laune.

Mykola was very professional and explained everything clearly.

We’ve had such a great experience working with Samantha.

Staircasing and redeeming a Help to Buy loan sounded like one of those life admin tasks you quietly dread. Samantha somehow turned it into something calm, structured and actually manageable. She explained everything clearly, more than once when needed, and never made us feel silly for asking questions.

Her advice has been honest and balanced throughout. We never felt pushed or steered in any direction. She genuinely took the time to understand our situation and guided us towards what made sense for us. That approach has saved us money and a lot of unnecessary stress.

It’s rare to find someone who knows the detail inside out but still explains it in a way that feels human. Samantha does exactly that.

If mortgage advisers had a hall of fame, she’d be in it.

Highly recommended.

I have always had excellent experiences with IMH (NHG) and my most recent experience did not disappoint. IMH helped me to set up my initial Mortgage and have assisted me with 3 renewals since.

My most recent advisor Jordan Bain could not have been more helpful and informative at every step to give me full confidence in the products I selected. He was truly a pleasure to deal with and I look forward to future interactions. He is truly an asset and credit to the business. I would recommend the services of IMH without hesitation.

Mykola has been fantastic during our re-mortgage application. Helpful, informative, engaging and makes it a smooth process that you easily understand. Shame he is a Hull KR fan though.

Renewed mortgage and found the best deal with Mykola. He was great to deal with and went the extra mile to find me better deals with my income and mortgage protection cover. Made the process a lot easier. Thanks again!

Sam Eastcott was extremely professional, knowledgeable, and helpful throughout our mortgage renewal. He carefully reviewed our situation and found the best options available. He also took the time to explain overpayment options (which we asked for) and how they could shorten our mortgage term, providing clear guidance on different amounts and their impact. We’re very grateful for his support and expertise.
Thank you Sam.

Very friendly and knowledgeable staff. They make sure that all information is gathered and Tailor your mortgage and protection exactly as you have requested. All information is fully explained and checked throughout the process. They call exactly in time and complete the process in the time they stipulate. Great service

Jenna has been absolutely amazing, she has gone above and beyond to help us complete a quite complicated and timely mortgage.

Have been away from the NHG as I knew it we were extremely greatful for the excellent work done on our behalf with Warren. I certainly will contact him when my mortgage is due for renewal for sure.
Thanks for your time, understanding & explaining everything in a way we understood..

We were very happy with the service we experienced for our mortgage renewal from Scott Leacey and his team - they were friendly and knowledgeable, kept us up to date and made the whole process very smooth for us. We really appreciate all the help given, and for answering all of our questions in such a speedy manner!

Chris L is a cheerful, happy soul who was always helpful and had great advice for my new mortgage.

3rd time using IMH for my mortgage. Always helpful, everything is thoroughly explained and any recommendations always take into consideration personal circumstances. Fantastic service overall. Joanne P is great!

Daniel has remained a brilliant source of info for us each time we remortgage and made things very clear and easy. Highly recommend.

We had a great experience working with Scott and the team during our remortgage. We had a complication due to my visa extension, which could have made things quite stressful, but Scott was incredibly helpful throughout. The staff went above and beyond to guide us through the process, explain our options clearly, and keep everything moving despite the extra complexity. Their support and responsiveness really gave us peace of mind. We’re very grateful for the effort they put in and would highly recommend them to anyone looking for a reliable and supportive mortgage broker.