"Unethical practices at Holborn – They target tourists with faulty, open-box items!" I asked my friends visiting London to buy a Sena 60S Evo Dual Pack for me from the Holborn branch. The female s... Toon meer
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Visited the York store for a camera and a couple of other things. Staff were once again friendly and helpful. Wasn't sure the camera would fit, but they said take it and we'll refund if it doesn't. Re... Toon meer
Bedrijf heeft geantwoord
As I've always experienced...same great fast delivery of quality items....bag,sw motech, arrived in time for my trip and excellent quality. Infinity can always be relied upon in my experience. Cheers... Toon meer
Bedrijf heeft geantwoord
Hi just received my parcel arrived on time well packed not had chance to try it , but am sure it will do the communication was very good
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are Infinity Motorcycles, one of the UK’s biggest stockists of Motorcycle Helmets, Clothing, and Accessories since 1999. Born from a humble retail store in Clapham, and founded by two veterans of the UK motorcycle trade, we have served motorcycle riders, new and returning, for over 20 years in our 16 outlets across the UK – from London and Surrey to Glasgow and Belfast, and our bustling online store – stocking over a hundred premium brands and over 10,000+ motorcycle products, shipping to anywhere in the UK and most countries worldwide. We are a proper brick-and-mortar business, and the heart of our company comes from our customer service. We strive to provide professional, first-hand advice to everyone that walks through our doors, and our staff are some of the friendliest, most knowledgeable, and longest-serving in the industry. We’re happy to answer any question you may have, whether it’s about one of our many motorcycle brands including Shoei, Arai, Rukka, Alpinestars, or Motogirl, how a particular helmet fits, or how a specific garment works. We’re here to help!
Contactgegevens
1 Lawrence Way, GU15 3DL, Camberley, Verenigd Koninkrijk
- 01276538074
- info@infinitymotorcycles.com
- www.infinitymotorcycles.com
4,3
Uitstekend
661 reviews
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Reageert doorgaans binnen 48 uur
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Poor website algorithms saved by great…
Poor website algorithms saved by great customer service. Order placed and goods recieved promptly
19 juni 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Simon,
Thank you for your 5-star review!
We are glad to hear that you are happy with the customer service you received and the speed of your delivery.
We apologise for the issues you were having with our website. Our website team have been informed.
We appreciate your feedback.
Thanks,
Hayley
I really enjoyed the day😀
I really enjoyed the day, the instructor was very helpful and clear with all instructions and explaining all rules about motorbike riding.
Thank you
⭐️⭐️⭐️⭐️⭐️
19 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Herman,
Thank you for taking the time to leave a review; however, we believe that you meant to review a different company.
We do not currently offer any motorcycle training.
Kind regards,
Hayley
Dainese G2 2.0 back protector
Fast next day delivery - thank you !
22 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Mark,
Thank you for your 5-star review!
We are glad to hear that you are happy with the fast delivery of your new back protector.
Thanks,
Hayley
Great price very fast delivery no…
Great price very fast delivery no hassle would recommend this company
24 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Geoff,
Thank you for your 5-star review!
We are glad to hear that you are happy with the price and fast delivery of your order.
Thanks,
Hayley
Alex was super helpful in answering my…
Alex was super helpful in answering my query about my air vest. He is a credit to your company. The most excellent service. Well done and thank you!
23 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Robert,
Thank you so much for your 5-star review!
We are glad to hear that you had a good experience when shopping with us and that Alex was able to help you with your query.
I will pass this on to him.
Thanks,
Hayley
Soft leather gloves
Only bought soft leather gloves for riding.
Nice and comfortable and at a sale price.
22 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Paul,
Thank you so much for your 5-star review!
We are glad to hear that you are happy with your new gloves.
Thanks,
Hayley
Good kit at a decent price
Good kit at a decent price. What's not to like?
22 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Nick,
Thank you so much for your 5-star review!
We are glad to hear that you are happy with our products and their prices.
Thanks,
Hayley
Shout-out to Sam
I dealt with Sam in the Belfast branch who honestly couldn't have done more. He is a real credit to the shop. To be fair everyone I have dealt with in there over the years have been absolutely fantastic. I really appreciate the guidance and help provided. First class.
18 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Ronan,
Thank you so much for your amazing 5-star review!
We are glad to hear that you are happy with the guidance you have received from Sam when shopping in our Belfast store.
I will pass this on to him and the rest of the Belfast team.
Thanks,
Hayley
Product as described and delivered in…
Product as described and delivered in good time, will definitely use infinity again
20 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Stevo,
Thank you so much for your 5-star review!
We are glad to hear that you are happy with the delivery time of your new product.
Thanks,
Hayley
Good pricing and payment options
Good pricing and payment options, fast delivery and everything arrived undamaged
23 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Robert,
Thank you so much for your 5-star review!
We are glad to hear that you are happy with our prices and delivery speeds.
Thanks,
Hayley
Very helpful 😃
20 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Chris,
Thank you for your 5-star review!
We are glad to hear that you have found Infinity Motorcycles helpful.
Thanks,
Hayley
Customer Service at it very best
I have just had to take back a pair of faulty riding trousers and to say this was the easiest return / exchange would be an understatement. Within 3 minutes I was out with a new pair of trousers and an apology that I had had to spend time bringing something back. There was no hassle, no quibbling, a quick look at the fault (split seam) and new trousers supplied. Awesome Customer experience.
21 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Mr Driscoll,
Thank you so much for your 5-star review!
We are glad to hear that you found the exchange for your new trousers quick and easy.
We hope to see you again soon.
Thanks,
Hayley
Great service. Quick delivery.
Went to try on a Schuberth C5 in the store in Norwich. The guy was really helpful, ensuring I had a good fit, but they didn't have the colour I wanted in stock. Ordered online and it arrived three days later.
18 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Sue,
Thank you for your 5-star review!
We are glad to hear that you found the staff in our Norwich store helpful and that you were able to order the colour you were after online with us.
I will pass this on to our Norwich team.
Thanks,
Hayley
Great for shopping online
Shopping online was a great experience. The team responded to my emails promptly and helped with all my queries thoroughly. They even price matched an item on my request. Returning experience was a bit bumpy because of delayed transportation. However, the team didn't keep me waiting on my refund, they processed it simultaneously as they sorted the transportation issue on their end. Highly recommended shopping online.
20 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Raj,
Thank you for your review!
We are glad to hear that you are happy with the customer service you received and that we were able to price-match your item.
However, we apologise that there was a delay in transportation for your return.
We appreciate you taking the time to leave us feedback.
Kind regards,
Hayley
orderd 2 different size helmets tried…
orderd 2 different size helmets tried both and returned one, no problem either way.
returns label sent and refund for return was fast.
2 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Mike,
Thank you for your 5-star review!
We are glad to hear that you are happy with the returns process for the helmet.
Thanks,
Hayley
Website AVOID AVOID AVOID!!!!!!
I purchased a cleaning product from click and collect from the Oxford store. Drove 40minutes to collect it. The store manager stated it was a delivery. I mentioned I had ordered click and collect. He said it happens all the time with the website and it’ll be delivered the following day. The following day came and went no deliveries. Now three days and still nothing. They are Blaming it on DPD as they “didn’t have my full address” and “couldn’t find my house”. Annoyingly they have the full address and it’s been the same useless lying driver for the last year. Ridiculous avoid infinity online service. As it will take an infinite time to arrive.
17 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Chris,
We're sorry to hear that you're disappointed with your experience.
Our checkout process offers two separate options: Home Delivery and Click & Collect. To place a Click & Collect order, the collection store must be selected during checkout before completing the order. Having reviewed your order, it was placed using the Home Delivery option.
We're also sorry to hear about the issues you've experienced with DPD. While we work closely with our delivery partners, there are unfortunately occasions where delivery issues arise that are outside of our direct control. We could see that the shipping address on your order matched the one which we had supplied to DPD, but they were unsure of how to reach your premises. We informed you of this and recommended that you download the DPD app so that you were able to give them directions on how to get to your home.
We can see that the parcel is now being returned to us, and we've remained in contact with you throughout this process.
Once the parcel is received back, we're happy to either arrange for it to be resent or process a full refund—whichever you would prefer. Please let us know how you'd like to proceed.
Kind regards,
Hayley
Fantastic helpful staff and i had to…
Fantastic helpful staff and i had to return an item and refund was in my account within 24 hrs of return postage. excellent system as had email of postage collection, email of arrival back to infinity and payment into bank. great set up.
15 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Andrew,
Thank you so much for your 5-star review!
We are pleased to hear that you are happy with the return process for your item and that you find our staff helpful.
Thanks,
Hayley
I ordered and arranged a click and…
I ordered and arranged a click and collect service for a small lock for my motorcycle cover. It arrived at the store in 2 days. The members of staff were incredibly helpful towards me, brilliant service
25 juni 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi,
Thank you so much for your amazing 5-star review!
We are glad to hear that you are happy with the click-and-collect service for your new lock and found our staff helpful.
We hope to see you again soon.
Thanks,
Hayley
My items were delivered to the wrong…
My items were delivered to the wrong address, and had disappeared, one call to Infinity and they sent replacements the next day. First Class service.
8 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi Fergus,
Thank you so much for your 5-star review!
We apologise that our courier mishandled your order, but we are glad to hear that you are happy with the speed at which we sent you a replacement.
We appreciate you taking the time to leave this review.
Thanks,
Hayley
I cant explain how amazing it is
I cant explain how amazing it is, and customer service is even better.
19 juli 2026
Review zonder uitnodiging
Antwoord van Infinity Motorcycles
Hi,
Thank you so much for your 5-star review!
We are glad to hear that you have had a good experience with us and that you are satisfied with the customer service you received.
We hope to see you again soon.
Thanks,
Hayley
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