Inghams Reviews 

Just returned form a fabulous holiday in Levi Lapland. Inghams were fantastic , all the trips we booked in advanced were fantastic magical and didn’t feel rushed . The husky ride was fabulous and we got a chance to meet the dogs and have pictures . The snow mobile trip was amazing seeing beautiful untouched snow and having fun. The reindeer ride was so different it felt truly Christmassy in all the snow and the reindeer’s were real characters . The northern lights evening trip was magical , the guides knew exactly where to go to see the lights and we had plenty of opportunity to take pictures. Overall a really magical holiday made special by Inghams would highly recommend .

At resort rep: fantastic (otherwise would have been 1 star)

Transfers to resort: shambolic & long waiting time at airport

Website: poor & dated

Booking airline seats: ineffectual

Would not recommend

Excellent Inghams made our holiday go by without any issues, flights were met by reps, seamless coach transfer to another taxi and onto the hotel.
Next day our rep was at the hotel with help and useful advice, a WhatsApp group made so we could easily contact and chat if needed, also daily updates and chat info to hand.
Hotel (in Austria) was good but didn’t have a kettle in the room or one to hire so we bought one! Good and service good.
Thank you

They were lucky the snow and weather was fabulous- and the location of the hotel was ski in/out- else they would have had a lot of complaints from the guests. Hotel L’aiguille Rouge in Les Arcs and representative Julius need to improve. Food very poor. Bedroom too hot. Pillows non existent, Boot room like a sauna. Staff rude. Inghams rep nowhere to be seen

Another fantastic ski holiday with Inghams - that's two in the last 12 months in Meribel and Alpe d'Huez. Great chalet, great food, fantastic wines, brilliant, friendly, attentive, flexible chalet staff. Excellent VFM.

A week's skiing in Zermatt in mid Jan 2026 was great MAINLY because of superb weather, great snow conditions, relatively empty pistes and the beauty of the mountains and most of the resort. Inghams didn't add an awful lot for me, to be honest, beyond packaging the travel and accommodation (and, I think, getting me a pretty decent price). I didn't really need Inghams' help at all before or during the skiing trip. But I feel confident they'd have been able to help me if I'd needed help.

Inghams is a great holiday company. We have always had fantastic holidays with them. From the airport to the resort and back we felt totally supported. The hotels are always very good, too.

Fabulous travel organisation and delivery. Superb ski resort and good hotel. Inghams staff in resort were very helpful. The main dishes n the restaurant looked good but were not always as good as they looked.
First time with Inghams and will definitely go again for skiing.

Just returned from week in Tignes staying in Chalet Cairn. The chalet, located on the side of the lake, is perfectly located for easy access to lifts and free resort bus and is very comfortable.
The staff this year were first class - special praise for Fred and Kevin who were there most of the time and were able assisted by Beth on their time off. They were all very friendly, interested in our experiences and great with advice about the resort. Laura, the chalet manager, also friendly and helpful.
All meals were superb + accompanied by quality wines and beer.
Transfer to resort took longer than normal due to the huge snowfall for 2 days prior to arrival but bonus was fantastic conditions for our full week. Return home was smooth and for once Geneva airport was not a nightmare with check in and passport control surprisingly smooth.
All in all it was a brilliant holiday and staff were great

Just completed a 2 week ski holiday in Les Menuires with a group of friends which Inghams arranged for us. Seemless efficient booking process by very helpful staff. Charter flight at a sensible early afternoon time and speedy transfer to the door of the hotel.
The resort rep Emily was the best I have ever experienced in over 50 years of ski holidays. Daily weather reports and resort information by WhatsApp. Always around to iron out problems with the hotel

We had a fabulous time skiing, and communication was top-notch. Our lift passes were in reception on arrival, following the transfer Inghams arranged.

Particularly I wanted to commend them for how they dealt with the adverse weather conditions on our journey home. What should have been a 1.5 hour transfer became an 11 hour transfer due to the weather. This was unfortunate - but inghams were so incredibly communicative with us, with a live whatsapp pin of the bus so we could keep an eye on its eta, and phone calls to keep us updated. Once it became clear that we would not make our flight home, they arranged flights the next day, a hotel for that night, transfer to the airport the next morning. They checked us into the hotel so when we arrived we just had to pick up the key from a rep, and the key also had our transfer time the next morning. They laid out snacks and despite them also having, I can only suspect, a worse day than us - rearranging all the travel/staying up late/getting up early, every single rep met us with a smile and were incredibly helpful. We felt really look after.

I was very impressed with Inghams, especially with the extreme cold, lack of snow and then too much snow. The head office made the right call when the heavy snow came and brought us down the mountain a day early at huge cost to themselves. As it turned out the road out of the resort was closed most of the next day.

We had a great week in La Rosiere. Fairly easy bus transfer from Chambery (so much better than Geneva). Great pretty resort suitable for intermediate skiers. Fun going over to La Thuile in Italy on 2 days. Pistes are very well groomed. At least 2 very good restaurants in the resort and we enjoyed the local ice hockey match. Leanne was a fantastic rep. Hemera Lodge is a great and cosy apartment block 200 metres from piste.

We’ve just returned home from a week in Lapland with Ingham’s and honestly couldn’t fault the experience.
From start to finish, everything was extremely well organised and the team were consistently helpful, supportive, and informative. It was clear that a lot of care had gone into planning the trip, which made the whole experience feel seamless and stress-free.
What really stood out, though, was how the team handled things at the end of the holiday when our return flight was cancelled (by the airport) due to the extreme cold (the average temperature across the week was -35). Despite the situation, communication was excellent throughout and everything was handled calmly and efficiently. We were kept fully informed at every stage and, remarkably, felt no stress at all — which says everything about how well the situation was managed.
A special mention must go to Matt and Alex, who were absolutely fantastic. Their professionalism, reassurance, and dedication made a potentially stressful situation feel completely manageable.
We wouldn’t hesitate to travel with Ingham’s again and would highly recommend them to anyone considering a Lapland trip.

My family and I were after a true Lapland, arctic experience. From the moment of booking, Inghams looked after us and were readily available to address any queries, not that there were many.
We were greeted at the airport, and staff were on hand to assist with the check-in procedure.
On our arrival in Finland, the staff were on hand and were always friendly, and nothing was too much trouble. Our hotel, Levi Spa, was brilliant. Levi is a lovely resort, the food was buffet style, and considering it catered to all guests, suited everyone's requirements. The weather was extreme, around -44 in remote areas, so some excursions were cancelled. Behind the scenes, refunds were being generated for the cancelled excursions, and staff were on hand to provide alternative ideas with their local knowledge.
Due to the extreme Arctic weather, we had a delay, but the Inghams team was not phased; they remained calm and organised, and we remained in our accommodation, and our board package remained in place. We were so well looked after, it was great. Logistically, the team was awesome. The team at the airport was on hand to assist wth our return. For a true Arctic experience, it was brilliant. I cannot fault Inghams at all, from booking to arriving, being at the resort and departing the resort it was brilliant and would recommend Inghams to anyone considering booking a holiday in Lapland.

We travelled to Levi, Lapland in January.
From the moment we booked our trip with Charlie we knew we had booked with the experts.
Every staff member we encountered on our trip was super attentive and friendly, they were able to give us lots of tips on how to fully enjoy our trip.
We had a brilliant experience with Inghams!

The initial booking enquiry was was helpful and straight forward as expected. However, when we came to book our lift tickets nearer the time of the holiday we chose to book them through Inghams to take away the hassle of buying/queuing at the ressort. Inghams then proceeded to take our money then direct us to the resort app where we fill in all our own details and organised the postage ourselves all after charging us an admin fee (£50 per head) to do no more than process the payment. After going through the resort app to complete our details we've since found it would actually work out £200 each cheaper to do it all through the resort app. After feeling mislead we contacted Inghams for a refund only to be told that wasn't possible. So in short we've had to do our own admin for what we thought we were paying for and now have the added anxiety of whether or not the passes will come in time from Canada to the UK. Im not sure if Inghams intentionaly mislead us or if there is a need for training or if it was a genuine oversight. But at £200 per person it's a big oversight.

Our ski holiday with Inghams was completely spoilt. Every single person in our party became ill with norovirus-type symptoms during the trip. It was obvious there was an outbreak at Hotel Mignon in Selva – many other guests at the hotel were also unwell at the same time.

As a result, we lost multiple days of skiing between us, lost days of expensive pre-paid lift passes, and spent days of the holiday confined to our rooms instead of on the slopes or enjoying dinners and apres.

What made the situation worse was Inghams’ response. Rather than accepting there may have been an issue at the hotel, they tried to dismiss it as a “wider area problem,” which seems highly unlikely given the number of guests affected in the same hotel. This felt like an attempt to avoid any responsibility or liability for the lost ski days and costs.

The holiday was completely ruined, and the week after returning home we still don’t feel fully recovered. For something that was meant to be a relaxing and enjoyable trip, this was incredibly disappointing. Things go wrong - it’s how you deal with it that counts.

Based on this experience, I would not recommend Inghams.

Booking with Inghams was spot on. The website worked, the pre-trip emails were reassuring, and everything before departure suggested we were in very capable hands. Sadly, once we landed in Finland, those hands appeared to be wearing mittens… and possibly pointing in different directions.
Organisation on arrival was, let’s say, optimistic. After a very brief update on the bus, we were invited to step off into -30°C temperatures so staff could explain where our rooms were and how digital door locks work. This ten-minute tutorial could easily have been delivered inside the warm bus, unless hypothermia is now part of the authentic Arctic experience.
The accommodation adventures continued when our friends discovered they had no hot water. Staff confidently assured them everything was fine and even claimed it had been tested, before later deciding to send someone to check. Plot twist: the boiler was broken. Shocking.
Contacting staff for non-emergency issues was also an adventure. When our digital door stopped working, the WhatsApp service helpfully advised that replies could take up to 45 minutes. Standing outside in -35°C waiting for a message really adds a certain edge to a holiday.
The return journey was affected by adverse weather and, to be fair, Inghams did manage to reroute us via another airport. Unfortunately, communication on the ground remained vague and confusing, making it feel more like a mystery tour than a travel plan.
A special mention goes to the moment I explained that my son had injured his back skiing and asked, very politely and happily offering to pay, about extra legroom seats for the flight home. I was told this wouldn’t be possible without a doctor’s certificate. Later that evening at home, I received a cheerful text thanking me for choosing Inghams and hoping the extra legroom seats had been helpful. Spoiler alert: they did not exist.
Overall, Inghams appears well set up to cater for guests needing extra assistance (I’ve never been on a flight with so many sunflower-wearing passengers), but the on-site service didn’t quite live up to that promise. With better staff training, clearer communication, and fewer briefings conducted in Arctic conditions, this could be a brilliant holiday. As it stands, it was memorable… just not always for the right reasons.

We had a great family ski holiday with Inghams in Norway. If you're an advanced skiier, or someone who wants to rack up as many runs and kms as you can, Myrkdalen may not be for you. But for a chilled trip, for intermediate and beginner skiiers, this was a lovely resort. Norway has a reputation for being expensive, and in places, it is - but you should also offset things like cheaper lift passes to view the value you're getting. Myrkdalen Hotel was wonderful - only steps from the main lift - and the food was great. It's really worth getting the half-board upgrade as there aren't too many alternative dining options. We enjoyed the fjord cruise and railway journey Inghams included in our package so we could explore a little further afield, and appreciated the flexibility on which day to take the trip so it didn't clash with ski school.