Brown & Brown formerly InsureTAXI  Reviews 

297
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have insured with bbrown 3 years .Have been very happy with personal service and competitive premiums. This year got a call from Louis who advised me that my no claim status should be updated and wit... Toon meer

Beoordeeld met 5 van de 5 sterren

The renewal was fantastic. Ella who dealt with it was extremely professional. Normally, renewing my taxi insurance is something I dread doing. This time it was all done in around 20 minutes with eve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It has been an absolute pleasure to deal with this company, helpful and customer oriented representatives, even going the extra mile to be able to help you. I would definitely recomend them. Thank you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Firstly Toni McGarvey was very friendly. She was excellent @ explaining all the points & putting things across. You could feel the confidence in her voice. Thank you very... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar

Geschreven door het bedrijf

As a taxi insurance broker, we will work hard on your behalf to get you the taxi insurance policy to meet your needs. It is very important to get the right balance of a competitive premium and the correct level of cover. As taxi driving is either your livelihood or even your business, being off the road can hurt financially. Our cover will make sure that, in the unfortunate event of a non-fault accident, that you are back on the road as quickly as possible in a like-for-like replacement vehicle.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

297 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(297)

97 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Best insurance Brooker ever

Best insurance Brooker ever, gave me a quote £5000, £3000 cheaper than my previous Brooker, helped me when I had trouble with a claim to a 3rd party paying my garage a bill not payed after the car was fixed 4 months after

15 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thank you for the feedback - nice to see we were able to help and save you some money 😊

Beoordeeld met 5 van de 5 sterren

I have been collaborating with this…

I have been collaborating with this team for 3-4 years, they have a well-defined goal aimed at helping curent and potential clients!
They really help you when you need it!!
Thank you, guys!

20 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for renewing with us again we do appreciate our loyal customers. Nice to see you are happy with the team here 😊

Beoordeeld met 5 van de 5 sterren

Well what a fantastic service I was…

Well what a fantastic service I was contacted regarding renewal. I was treated extremely well polite professional. I had made a mistake on the start date which I noticed the following day. I called them back the were very understanding and soon had me correctly insured. With only a small difference In the cost to the original price which was very good overall I would highly recommend them 5 stars from me

22 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for recommending us nice to see you are happy with the service we do appreciate the feedback 😊

Beoordeeld met 5 van de 5 sterren

This is the one and only taxi insurance company

This is the one and only taxi insurance company you’ll ever need with second to none customer service.
Highly recommended company!!!

9 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Nice to hear you are happy with the service here at Insure-TAXI. Thanks for sharing your review I will pass your comments onto the team 😊

Beoordeeld met 5 van de 5 sterren

Now entering my fifth year with…

Now entering my fifth year with InsureTAXI, thankfully not had to make a claim, but I find the staff a pleasure to speak to at renewal time.

20 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Nice to see you are happy - thanks for the feedback and renewing with us again. We do appreciate it 😊

Beoordeeld met 5 van de 5 sterren

I had a very nice experience with this…

I had a very nice experience with this company insure taxi the name of the person Ben he was kind, patient very helpful throughout the whole process he took the time to explain everything clearly to me and made sure that I understood everything it’s very rare to find someone who genuinely cares. I would recommend you definitely get your insurance done from this company.

10 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for insuring with us and for your kind feedback. Its nice to see you are happy with the Service received from Ben. I will pass your comments onto the team 😊

Beoordeeld met 1 van de 5 sterren

KEEP AWAY FROM INSURE TAXI

Brother, they are worst on its kind.In order to keep you in their firm, they create duplicate accident which does not exist and in other case claim the money which you didnt get in your behalf without telling you.These are scammers.KEEP AWAY from them.Doggy middle firm.

17 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thank you for your feedback. We're sorry to hear about your concerns.
We'd like to clarify that, as a regulated insurance intermediary, we follow strict guidelines set by the Financial Conduct Authority (FCA). We do not and cannot falsify claims or accident records. All claims history checks are conducted through industry standard databases such as the Claims and Underwriting Exchange (CUE) and any information supplied from your previous insurer.
If you believe there has been an error regarding your records we would be happy to investigate further. Please contact our customer service team directly so we can look into this and assist you appropriately.
We take feedback seriously and are committed to providing fair and honest service to all our customers.

Beoordeeld met 5 van de 5 sterren

Outstanding service

They gave me quick response and understood me very clearly and he tried to help me out very helpfully.

8 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Glad we were able to help. Thanks for sharing your feedback it is appreciated 😊

Beoordeeld met 5 van de 5 sterren

I couldn’t be happier with the service…


I couldn’t be happier with the service I’ve received from insuretaxi. Every time I’ve needed assistance Zak velasco gone above and beyond to help me out. He explained my policy clearly and make sure I understood all my options. normally insurance tell you this is the price take it or leave it but took 3-4 day he work hard to find me the best price, It’s such a relief knowing I’m in good hands — definitely the best insurance experience I’ve ever had! Thanks

4 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Really good to see how happy you are with the service received from Zak. Thanks for insuring with us I will pass your comments onto the team 😊

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Johnny at InsureTaxi

Johnny was very professional from start to finish while arranging my Private Hire taxi insurance. Would highly recommend.

9 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Glad to see you are happy with the service received when setting up your Taxi policy. Thanks for the recommendation and feedback 😊

Beoordeeld met 5 van de 5 sterren

I dealt with a gent called Ben who was…

I dealt with a gent called Ben who was super friendly and helpful, got me a great price, highly recommend

9 september 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for recommending us. Nice to see you are happy with the service and price 😊

Beoordeeld met 5 van de 5 sterren

I dealt with Zak

I dealt with Zak, he was very helpful and organised my Private Hire cover. The premium was also significantly cheaper than my existing broker, so all in all, I was pleased to have dealt with Zak/InsureTaxi.
Thanks!

6 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Thanks for insuring your Taxi with us and for sharing your feedback 😊

Beoordeeld met 5 van de 5 sterren

Benjamin Huyton-Meadows TOP SALES MAN

Benjamin Huyton-Meadows was absolutely brilliant, excellent communication skills, Ben was very polite and professional over the phone and got me the best Taxi quote.
#INSURETAXIALLTHEWAY #BENTOPSALESMAN

6 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

So nice to see you are happy - thanks for insuring with us. I will pass your comments onto Ben & the team 😊

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, professional and friendly service

7 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Glad to see you are happy with the service. Thanks for the feedback 😊

Beoordeeld met 1 van de 5 sterren

Customer service staff not helpful

Customer service staff not helpful

1 oktober 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Further to our conversation i am sorry you wasn't happy with the service. But as we discussed once you raised the issue about your documents this issue was rectified with your insurer and the correct documents were received within an hour.

Beoordeeld met 5 van de 5 sterren

I’ve just renewed my private hire…

I’ve just renewed my private hire policy with Lauren she was really friendly and professional and explained everything thoroughly including the extras that were available.it was a pleasure dealing with her and I hope to deal with her again in the future.
Chris Fenton

25 september 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Nice to see you are happy with the service received. I will pass your comments onto Lauren & the team. Thank you for your custom again this year 😊

Beoordeeld met 5 van de 5 sterren

Excellent service

Today we received excellent service from Ella Halton.Everything was straight forward.Thank you ever so much.

25 september 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Nice to see you were happy with Ella in our customer service team. Thanks for sharing your review 😊

Beoordeeld met 5 van de 5 sterren

Listening to your needs

Amanda was really helpful listening to my expectations and helped the way to lower my taxi insurance premium.

24 september 2025
Review zonder uitnodiging
Logo Brown & Brown formerly InsureTAXI

Antwoord van Brown & Brown formerly InsureTAXI

Nice to see you are happy with the service from Amanda glad to see she was able to help you get a lower premium 😊

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