InterPals Reviews 

142
•
TrustScore 1.5 uit 5

1,6

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Beoordeeld met 2 van de 5 sterren

I joined this site just a week ago, this morning, after chatting with a friend, my account was immediately suspended for "promotional advertising."I have never done anything of the sort, nor have I u... Toon meer

Beoordeeld met 1 van de 5 sterren

My account was deleted without giving me any reason. They wrote me something about racism and hate speech, both of which I have never used. I am not at all unhappy about being out of there, however it... Toon meer

Beoordeeld met 1 van de 5 sterren

Tip to have a burner email address. One star review of interpals Worst pen pal website and app. Think I was using it because approaching winter months and wanting a p... Toon meer

Beoordeeld met 2 van de 5 sterren

Amount of fake profile is huge %, Filters about countries do not work well because if I set Europe I get results from Ukraine and Russia and especially Ukraine are mostly fake profiles and toxic wo... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. Online samenwerkingsplatform

Geschreven door het bedrijf

InterPals is the original global pen pal community, connecting people for language exchange, cultural exchange, and friendship since 1998. Members from around the world write to each other every day to practice a new language, learn about life in other countries, and make real friends far beyond their own city. Getting started is free. You can create a profile, search for pen pals by country, age, language, or shared interests, exchange messages and photos, and join a worldwide community that has grown for more than two decades. Whether you want to practice English, Spanish, Japanese, French, or any of dozens of other languages with native speakers, or you simply want to meet interesting people across cultures, InterPals is built for genuine connection and conversation rather than dating. Safety matters to us. Automated moderation acts on reported accounts to remove scammers and fake profiles, a reverse-image check helps catch stolen photos, and you can block or report anyone instantly and choose to accept first contact only from verified members. Every account suspension or removal can be appealed and reviewed. If you run into a scam or a fake profile, please report it in the app so our systems can act on it, and if your own account was affected, use the appeal link on your account for a direct review. We rely on what our members tell us, and that feedback shapes how we keep the community safe.


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

142 reviews

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Heeft 73% van zijn negatieve reviews beantwoord

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1,6

Alle reviews

(142)

51 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Love is winning friends and good conversation

Since I have been on Interpals I have made some very loyal friends. This is for me the greatest achievement that any provider can offer those who entrust their messages to their service. I am glad that I have found Interpals and I use it every day.

2 augustus 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Thanks for taking the time to leave this great review, we're glad that you find Interpals useful!

Beoordeeld met 1 van de 5 sterren

I am out of here

Signed up yesterday deleted my account yesterday after reading these terrible reviews. I want no part of this site after reading some of these stories my god how bad can people be.

Update, see interpals seem to want this review removed, why with the games? Spend more time sorting your sites problems out. Ridiculous.

31 juli 2026
Review zonder uitnodiging
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Antwoord van InterPals

Sorry to hear didn't give Interpals a chance! The reviews you see here are understandably only from people who had problems, which is luckily not representative of our 8.5 million user base. We'd be happy to see you back and let us know via the site support form if you need any help or encounter any issues.

We're not trying to get this removed. It was reported in error and we've withdrawn that. You're entitled to your review and we'd rather fix what's behind the ones you read.

Beoordeeld met 1 van de 5 sterren

After being a member this shady site I…

After being a member at shady site I didn’t meet anybody interesting to be a pen pal. Way back the site was full of ads misrepresenting themselves. The penpals usually didn’t answer upon showing interest. Should the poster answer they write one liners and disappear.
Upon receiving messages, the profiles usually were precisely somebody that I wasn’t looking for in my profile like Africans and men.
The shady site has evolved into a lurking ground for crazy men pretending to be attractive women. The write weird one line like messages and then usually are deleted and change their name and come back.

29 juli 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Sorry the site looked like this from where you stood. Fake profiles pretending to be someone else are a problem and they're what our moderation team spends most of its time fighting. In recent months we've taken down large scam networks and tightened how quickly repeat offenders are caught when they return under new names. Unanswered messages we sadly can't fix entirely, though we are working on ways to help users spark conversations and also meet people with better matched interests etc. But if you ever give it another try and run into a fake profile or scammer, PLEASE report it. Our team investigates every report.

Beoordeeld met 1 van de 5 sterren

APP with awesome new look but full of shitty people

It's an APP with enormous potential: it even allows you to find people based on the city they live in and talk to anyone without the usual restriction that if you don't study their language you can't even see their profiles. But there's a big BUT, it's full of shitty people and scammers. Scammers, okay we all know them but shitty people are someone who for no particular reason, JUST because they don't think like you, blocks you and then REPORTS you and automatically 10 minutes later the site bot deletes your profile even if you have expressed a democratic opinion towards a person.
Reports should ONLY be considered if they are truly well-founded and not if two people disagree and the other reports it if they think something is not so... otherwise at this point the site managers would say what can rightly be talked about and how!
So if you frequent this site, NEVER speak badly of anything: just idle talk, false compliments, false smiles, and above all, don't invest in language learning because NO ONE will really help you and no one really wants to learn anything. A total waste of time. The site doesn't provide any integration activities, please let people study, no games, no translator...just a miserable chat where if you say something wrong the other person reports you and goodbye profile.
Case studies of people found on interpals:
-scammers, scammers, and more scammers...50% of profiles are fake. It's run by Africans or Indians posing as attractive women and pushing you into cryptocurrency scams, a real hell (especially if you have to study Chinese!).
-psychopaths who, if you don't think like them, report you
-narcissists who want compliments but at the same time don't want them.
-lazy, bored, depressed people, unsure of what they should do with their life..an endless outburst.
An app that could be awesome managed like shit

16 juli 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

We're looking into this and have requested more information (email and/or username) so that we can investigate further. Alternatively, please contact us via the web site or at support@interpals.net.

Beoordeeld met 1 van de 5 sterren

This may genuinely be the worst app ever

I previously posted a review on here but I felt as though I needed to update it so here it is:

This may genuinely be the worst app I ever had like literally ever HOLY ****!!! Where to even begin with this? Well firstly it's just full of creepy incel men looking to sext women and if you're a decent looking guy you basically get this same sort of behavior directed at you from women mostly from Indonesia, China, and Russia because they probably want to wh*re themselves around in hopes of getting a green card to the US or whatever. If you're not the best as far as looks go and you're a guy well then you probably won't get texted at all or get a reply when you try to genuinely practice a language or talk or whatever your goal is at all, aside from the countless spammers and scam bots that seem to rule this place and flood your inbox with nonsense.

There was also a fat Korean man who openly admitted to being sexually attracted to children and when I reported him they did NOTHING!!! NOTHING!!!!! IN FACT I ACTUALLY RECEIVED A WARNING FOR "HARASSMENT" OVER IT!!!!!!! Eventually enough people posted about him that he deleted his account in shame because I'm certain it wasn't the useless moderators who took it down but more likely than not he's probably still lurking around on there just with a different and more anonymous account.

In my nearly 2 years on there I only managed to make 3 somewhat decent friends who also had zero desire to actually help me with the languages I was trying to learn. You'll come to find nobody is actually interested in practicing languages and if they say they are it's usually just as a ploy to initiate some sort of romance or to get into your pants. Still, the people I met were just socially awkward and wanted friends so I was alright with that.

Of those 3 friends I made, 2 of them had their accounts banned for no reason then eventually gave up on trying to return. I also had my account banned on 3 different occasions for literally no reason before I lost motivation to even think to make a 4th. The 3rd "friend" I made was an Uzbek-Russian girl who seemed nice at first then basically tried to force me to be in a relationship with her... which I had told her multiple times I had no interest in and then a few months after we stopped communicating, she ended up getting caught in a sting by some online predator catcher after being creepy toward a little kid so I think that just about sums up the experience of this place and the types of individuals that you'll meet on there.

The saddest part is it seems like many people who were on this app as recently ago as 8 years ago had a fairly normal and pleasant experience. It seems to me like the creeps just overran the place and drove everyone good out so now you're just left with this wasteland of the worst types of human garbage you'll ever encounter. Just blow the entire thing up and start again at this point.

25 juli 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Thanks for your review. We're particularly concerned about one part in particular though- if someone on InterPals expresses sexual interest in children, we want that report, and a reporter should never be warned over it. If you're willing, pass along your email/username here (in the information request) or email support@interpals.net with "child safety" in the subject and roughly when this happened or contact us via the web site. Our team will re-examine that report and the warning you received. We're sorry about your own bans too. There's now a formal appeal process, and this year it has already led us to reverse wrongly removed accounts.

Beoordeeld met 1 van de 5 sterren

Useless

When you report inderaged accounts but then you get a warning for false statements.

Why don't staff look at the text on people's accounts.

Also, nit lgbtq friendly as jo option for trans or gay.

22 juli 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Thanks for sending your details through, they let us check what actually happened. Your reports did reach our moderation team and they mattered. Several of the accounts you flagged, including fake and misrepresented profiles, were removed. We also double-checked the warning on your account. It wasn't about your reports at all, it came from a separate chat exchange the same day. Reporting an account you believe is underage will never earn you a warning here, and we're sorry the timing made it look connected. Your feedback on profile options for trans and gay members has been passed to the team.

Beoordeeld met 3 van de 5 sterren

Problematic site and no support, but also useful

I've had my interpals account for about 14 years and I have been genuinely happy with it and it really means so much to me. I've met so many great people and some I've met and others I'm on a letter exchange level with now.
Yes, the site crashes once in a while and there are a lot of strange people in there, but you can just decide to ignore them and most of the time they stop contacting you.

But yesterday my account suddenly got suspended which broke my heart. I've written an appeal, contacted support and the person I was talking to when it happened has even written interpals.net as well.
But so far nothing has happened other than a bunch of auto replies..
It would really be helpful if you knew your case was gonna be handled or if you received a timeline of how long you have to wait until you can expect a response.
Also, no information if the suspension is temporary or permanent or if there is any chance of ever getting it back.. 14 years just lost..

21 juli 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Hi Simone,

Your account and photos are back. An automated rule counted private photos in your conversation that it should never have touched. Our mistake, nothing for you to change.

Sorry you were left guessing for days. We are fixing the rule.

Beoordeeld met 1 van de 5 sterren

This site is sucks

This site is sucks, they blocked my account for 7 days without a reason but scammers are doing well there. There are people who just looking for money or marriage besides there are a lot of muslims who knowing them I am not interested. After they unblock my account I deleted it.
It's stupid site, you cant meet there normal people, most of them after writing few messages suddenly delete their accounts. It's a wasting a time.

9 juli 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Sorry you had a bad experience. We rely on users such as yourself to report and flag scammers and fake profiles, so if you do decide to try Interpals again, please don't hesitate to report these users to our moderation team. Thanks for your review and sorry for the issues you encountered, we're working hard on improving all of this.

Beoordeeld met 2 van de 5 sterren

don't want to watch it

don't want to watch it. At present, I'm lucky to meet some good people, but there are also countless scammers. Some of them even cancel their accounts in a few days to cheat people again. They are all selfies, which almost goes against the original intention of learning languages (

14 maart 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Accounts that sign up, scam, then delete and return under a new name are the pattern we have focused on most. If you still have any usernames, reporting them in the app will pick them up.

Beoordeeld met 1 van de 5 sterren

This site is complete trash

This site is complete trash. Most users there are only looking for flirting, sexting and other indecent stuff. If you want to practise your language skills you'll be very disappointed. Plus it is totally infested with AI bots these days. They will ask you thousands of questions as if they were doing some kind of data harvesting for God knows what reason. Also there are countless scammers who only seem to be interested in your financial situation. First thing they ask you is what your occupation is and how much money you make. Been there for so long and it is constantly going to dogs. Won't be surprised if they eventually shut it down.

6 juli 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

I am sorry the site left you dealing with accounts that open by asking your occupation and how much money you make. That financial angle is a classic scam signal, and fakes and scams are on the removal path here, not a slap on the wrist. Reports now trigger automatic action rather than sitting in a queue, and a reverse-image check catches profiles built on stolen photos. If people push flirting or sexting you did not ask for, you can block them instantly and report them so the system acts. Please report those accounts in-app so they get picked up.

Beoordeeld met 5 van de 5 sterren

This website is a crock of shit

This websites okay,but it's glitchy sometimes

18 juni 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Thanks for the rating, and fair hit on the glitches. If you tell us where it goes wrong most often, the feedback form on the site or in the app comes straight to us, so we'd love it if you'd let us know what's not working for you and we'll try to fix it asap.

Beoordeeld met 2 van de 5 sterren

L’app diciamo che é carina

L’app diciamo che é carina, ma da un giorno all’altro sospendono il profilo senza aver fatto niente. Poi li cerco di contattare e nemmeno una risposta. Peccato perché come app sarebbe stata da 4 stelle ma come organizzazione e per contattarli gli darei un -100 stelle

5 juni 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Ciao patrick, grazie per aver riconosciuto che l'app ha comunque il suo lato positivo, e mi dispiace che una sospensione arrivata senza una spiegazione chiara abbia rovinato tutto. La moderazione qui è automatica, gestita da un software e non da una squadra di persone, quindi a volte prende decisioni sbagliate su account del tutto normali. Proprio per questo esiste il ricorso. Una sospensione ha una durata limitata e scade da sola, la rimozione di un account resta reversibile per circa un anno, e fare ricorso porta il tuo caso davanti a una revisione vera invece di lasciarlo bloccato. Usa il link per il ricorso sul tuo account e guardiamo la tua situazione specifica. Scusa se questa risposta arriva molto dopo la tua recensione.

Beoordeeld met 1 van de 5 sterren

Warnung vor Betrug und mangelndem Nutzerschutz!

Ich kann diese Plattform absolut nicht empfehlen. Ich wurde auf InterPals beleidigt und von Profilen (unter anderem aus Kenia) massiv nach Geld angebettelt. Anstatt die ehrlichen Nutzer zu schützen, hat man das Gefühl, dass hier Betrüger freie Hand haben. Der Support greift nicht konsequent durch. Ich habe mein Konto aus diesem Grund komplett gelöscht. Seid bitte alle vorsichtig und meidet diese Seite zu eurem eigenen Schutz!

Nachtrag: InterPals hat die Löschung blockiert und mich mit manipulativen Abfragen zum Bleiben gedrängt. Viele Plattformen nutzen solche Hürden, um ihre Nutzerzahlen künstlich hochzuhalten. Ich muss jetzt den rechtlichen Weg gehen. Nach europäischem Recht (DSGVO Artikel 7 Absatz 3) muss der Widerruf einer Einwilligung – also das Löschen eines Kontos – genauso einfach sein wie die Anmeldung. Wenn InterPals die Anmeldung mit einem Klick erlaubt, die Löschung aber blockiert, verstoßen sie direkt gegen geltendes Recht. Ich habe dem Portal eine Frist von 7 Tagen gesetzt. Danach werde ich bei den europäischen Datenschutzbehörden eine offizielle Beschwerde bezüglich der nicht vorschriftsmäßigen Löschverfahrens einreichen.

Nachtrag zur Antwort von InterPals:
Ihre Antwort geht komplett an der Realität vorbei. Ich habe mehrfach Profile gemeldet – passiert ist absolut gar nichts. Stattdessen prasselten im Sekundentakt Nachrichten ein, bis hin zu aggressiven Beleidigungen und Forderungen von Nutzern (u. a. ein Vorfall, bei dem ein Nutzer nach einer Ablehnung wütend wurde). Ihr System schützt die ehrlichen Nutzer eben nicht.

Was Sie in Ihrer Antwort zudem komplett verschweigen, ist mein Hauptvorwurf: die rechtswidrige Blockade der Kontolöschung. Da Sie auf meine Fristsetzung nicht reagiert und mein Konto nicht ordnungsgemäß gelöscht haben, habe ich wie angekündigt am 01.07.2026 eine offizielle Beschwerde bei den europäischen Datenschutzbehörden wegen des Verstoßes gegen Artikel 7 Absatz 3 DSGVO eingereicht. Die Behörden werden diesen Fall nun prüfen.

28 mei 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Hallo Iris, es tut mir leid, dass Sie beleidigt und von Profilen massiv um Geld angebettelt wurden. Diese Betrugsmuster sind genau das, wogegen wir am härtesten gearbeitet haben. Meldungen lösen jetzt automatisch eine Prüfung aus, statt in einer Warteschlange zu liegen. Fakes und Betrüger stehen auf dem Weg zur Entfernung, nicht zu einer bloßen Verwarnung. Ein Foto lässt sich außerdem gegen das Web abgleichen, um gestohlene Bilder hinter einem falschen Profil aufzudecken. Blockieren geht sofort. Für Kontoprobleme führt der Einspruch-Link am Konto zu einer echten Prüfung statt an ein allgemeines Postfach. Bitte melden Sie diese Profile in der App, dann greift das System.

Beoordeeld met 1 van de 5 sterren

the site is 90% frauds fakes scammers

the site is 90% frauds fakes scammers
support is about useless

23 mei 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Sorry you have been running into so many fakes and scammers, and sorry support has felt useless. Both are fair hits. Fakes and scams are now on the removal path rather than a warning, reports trigger automatic action instead of queueing, and a reverse-image check catches profiles using stolen pictures. On the support side, the fastest route for anything tied to your account is the appeal link on the account, which goes to a real review rather than a general inbox. If you report the scam accounts in-app, the system picks them up.

Beoordeeld met 1 van de 5 sterren

They suddenly delete genuine users

I am very sad to have to write this. Interpals was once a great site for communications and friendships across the world. They have upgraded recently their systems and now it is very unfair. I've had two profiles suddenly suspended and deleted, where I can no longer access them at all. The only message given is "our automated systems," implying the use of artificial intelligence. Clearly it is removing the wrong profiles/users. The time taken by good people like me to foster and grow friendships is thrown away by this disgusting and brutal approach. I was a victim of many bad users I had to weed through, the kind that proposed sex or asked for visas/money. I survived all this but then I am the one getting cancelled? It is incredibly unfair. I urge everyone to not use this site. I know other users are also experiencing the same difficulties and unfairness as me. I read it on their profiles and even discussed it with some. I have complained to the better business bureau about this. I will keep on elevating the matter. I have plenty of time and many resources to draw upon. I complained to interpals and they totally ignored me.

30 april 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

I am sorry. Two profiles suddenly suspended and deleted with nothing but our automated systems as an explanation is exactly the failure that hurts the people we most want to keep. The automation catches a lot and it also gets real people wrong, which is why removals are reversible for about a year and can be appealed. An appeal puts your case in front of a direct review rather than the inbox you already wrote to. Please use the appeal link on the account, and if both profiles are affected, appeal each one so we can look at them specifically.

Beoordeeld met 1 van de 5 sterren

I would give it a zero if I could

I would give it a zero if I could! A complete and total waste of time and effort and energy! Do not bother! I was constantly bombarded with scammers and IF I actually found a "normal" person to chat with, the conversation usually lasted with 3 or 4 exchanges and poof---ghosted! No rhyme or reason--just radio silence! So my thought process is that even if you manage to reach someone who is not a scammer, they are either too lazy or to stupid to follow through or to put a coherent sentence together. The best thing I did was to delete my account!

23 maart 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Hi Charlie, I am sorry the good chats fizzled out after a few exchanges and the rest turned out to be scammers. The ghosting I cannot fix, that is people being people, but the scammer flood is the problem we have put the most work into. Reports now trigger automatic action instead of waiting in a queue, fakes and scams are on the removal path, and a reverse-image check catches accounts using stolen photos. If you ever come back, reporting the obvious scam accounts in-app feeds them straight into that.

Beoordeeld met 1 van de 5 sterren

Don't bother, your account will be deleted

Don't bother, had an account and then after 2 years they suddenly suspended it for no reason at all!

Twice now i have tried to set up an account again, and twice it has been suspended for no reason at all. They say 'suspicious activity' but i created an account and then sent a couple of messages, literally suspending accounts for doing exactly what the app is meant to be used for!

Save yourself the bother because if you do start to make any friends or speak to anyone you could just lose touch with them in an instant because these idiots decide they want to get rid of your account!

11 maart 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Hi Wayne, I am sorry. Being suspended for suspicious activity after sending a couple of messages on a fresh account is a bad first impression and a wrong call. The automation flags new-account patterns and it sometimes catches ordinary use, which is why the appeal exists. A suspension is time-limited and any removal is reversible for about a year, and an appeal puts a real review on your specific case. Please use the appeal link on the account so we can sort out why the new accounts kept getting flagged.

Beoordeeld met 1 van de 5 sterren

Awful site

Awful site. Full of scammers and the bots will delete your profile for virtually no apparent reason Give it a miss!

10 maart 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Hi Wrenleigh, having your profile removed for no reason you can see, while the scammers stay, is a fair thing to be angry about. The automation is not perfect and it does misfire, so any removal can be appealed and is reversible for about a year. Please use the appeal link on the account so a real review looks at your case. And if you report the scam profiles in-app, the system acts on them rather than leaving them there.

Beoordeeld met 1 van de 5 sterren

interpals have suspended my 14 years…

interpals have suspended my 14 years old account suddenly without any reason. have lost photo albums of my world tour, 40 countries. I have written many emails requestingt to give my account back for all those thousand pictures that i will never have. but interpals never have replied. I have lost all those photos, friends and 14 years memories. Such a trash and irresponsible site!!

5 januari 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Hi Mehedi, losing a 14-year account and the photo albums from a 40-country world tour is a real loss, and I am sorry the emails went unanswered. Please do not give up on those photos yet. A removed account is reversible for about a year through an appeal, and the appeal link on the account goes to a direct review rather than the mailbox you were writing to. Send the appeal from the account and we will look at whether it can be restored with your albums intact.

Beoordeeld met 2 van de 5 sterren

Hilariously awful site.

EDIT:

I appreciate the site reaching out to me, and installing safety measures . Says they do care. So I will delete this report.

27 januari 2026
Review zonder uitnodiging
Logo InterPals

Antwoord van InterPals

Hi Ann, I am sorry that people ignored your friends-only profile and went straight for romance, affairs, and moving you to WhatsApp. That push to jump to WhatsApp fast is one of the clearest scam tells, and it is exactly what our detection and reporting are aimed at. Reports now trigger automatic action, a reverse-image check catches accounts running stolen photos, and you can set your account to accept first contact only from verified members to cut down the creepy openers. Blocking is instant, and reporting the sender in-app feeds it into the system. I am glad at least the guy from Belarus turned out decent.

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